Chama o personal : estudo etnogr?fico sobre consultorias pessoais

Detalhes bibliográficos
Autor(a) principal: Dios, Maria Lu?sa C?lia Escalona de
Data de Publicação: 2017
Tipo de documento: Tese
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da PUC_RS
Texto Completo: http://tede2.pucrs.br/tede2/handle/tede/7679
Resumo: In the last ten year, Brazil has shown an increase on its purchasing power, a relative growth of social mobility and also of sophisticated consumption.In parallel to those processes, there was an increment upon the offering of personal services which turned into the form of consultancies to accomplish several activities, such as sorting out closets, walking dogs, shopping, advising on customer?s way of dressing and building his/her personal image, among others.Individuals that provide such sort of services call themselves personals, emphasizing the individual nature of supplied services. Since those professionals hold a especific know-how they introduce themselves as "specialists".Their given services meet demands that did not exist until short time ago or were met by other means. Therefore, they were met by the individual himself as long as he held the needed knowledge and skills, got through familiar socialization or by some other family member, through friends or employees who held those skills, which means that those services were supplied in the scope of wider and steady relatioships,involving the logic of gift or those relationships based on wageearning. From a research developed between 2013 and 2016 in Porto Alegre, Sao Paulo and Paris, this thesis aims to investigate the rise of that personal services market.Using an ethnographic approach one searched to see how offering and the demand for such personal services were built and what the implications were in the way the individual was developed into contemporaneity.The main conclusion for this work says the formation of that personal services market is related to changes in the family life organization and in the professional work environment and specific in the Brazilian case, to the economic upswing of certain social groups and also with the possibility of capital reconversion by specific social segments and professional categories.
id P_RS_1a1cccce0d211e435c09b86271f48374
oai_identifier_str oai:tede2.pucrs.br:tede/7679
network_acronym_str P_RS
network_name_str Biblioteca Digital de Teses e Dissertações da PUC_RS
repository_id_str
spelling M?ller, L?cia Helena Alveshttp://lattes.cnpq.br/9706256110471227http://lattes.cnpq.br/7277102693487805Dios, Maria Lu?sa C?lia Escalona de2017-10-06T11:57:37Z2017-08-28http://tede2.pucrs.br/tede2/handle/tede/7679In the last ten year, Brazil has shown an increase on its purchasing power, a relative growth of social mobility and also of sophisticated consumption.In parallel to those processes, there was an increment upon the offering of personal services which turned into the form of consultancies to accomplish several activities, such as sorting out closets, walking dogs, shopping, advising on customer?s way of dressing and building his/her personal image, among others.Individuals that provide such sort of services call themselves personals, emphasizing the individual nature of supplied services. Since those professionals hold a especific know-how they introduce themselves as "specialists".Their given services meet demands that did not exist until short time ago or were met by other means. Therefore, they were met by the individual himself as long as he held the needed knowledge and skills, got through familiar socialization or by some other family member, through friends or employees who held those skills, which means that those services were supplied in the scope of wider and steady relatioships,involving the logic of gift or those relationships based on wageearning. From a research developed between 2013 and 2016 in Porto Alegre, Sao Paulo and Paris, this thesis aims to investigate the rise of that personal services market.Using an ethnographic approach one searched to see how offering and the demand for such personal services were built and what the implications were in the way the individual was developed into contemporaneity.The main conclusion for this work says the formation of that personal services market is related to changes in the family life organization and in the professional work environment and specific in the Brazilian case, to the economic upswing of certain social groups and also with the possibility of capital reconversion by specific social segments and professional categories.Nos ?ltimos dez anos, no Brasil, observou-se um aumento do poder aquisitivo, um relativo crescimento do grau de mobilidade social e, tamb?m, de sofistica??o do consumo. Paralelo a estes processos, houve um crescimento da oferta de servi?os pessoais que assumem a forma de consultorias para realiza??o de diversas atividades, tais como: organizar arm?rios, levar cachorros para passear, realizar compras, orientar o cliente em rela??o ao seu estilo de vestir e a constru??o de sua imagem pessoal, entre outros. Os indiv?duos que prestam esse tipo de servi?os se autodenominam personals, enfatizando a natureza individualizada dos servi?os oferecidos. Por deterem um saber espec?fico, os profissionais que oferecem servi?os pessoais apresentam-se como ?especialistas?. Os servi?os que eles oferecem atendem demandas que n?o existiam at? pouco tempo atr?s ou que eram satisfeitas de outras formas. Assim sendo, eram satisfeitas pelo pr?prio indiv?duo, na medida em que possu?a os conhecimentos e habilidades necess?rios, adquiridos atrav?s da socializa??o familiar, ou por algum outro membro da fam?lia, por amigos ou empregados que detinham essas habilidades, o que significa que esses servi?os eram prestados no ?mbito de rela??es mais amplas e permanentes, envolvendo a l?gica da d?diva ou a das rela??es de assalariamento. A partir de uma pesquisa realizada entre 2013 e 2016 em Porto Alegre, S?o Paulo e Paris (durante o estagio doutoral 2015 a 2016) esta tese visa investigar o surgimento desse mercado de servi?os pessoais. Por meio de uma abordagem etnogr?fica se buscou averiguar como se construiu a oferta, a demanda destes servi?os pessoais e quais as implica??es na forma como se constr?i a pessoa na contemporaneidade. A principal conclus?o deste trabalho diz respeito ao fato de que a constitui??o desse mercado de servi?os pessoais est? relacionada com a ocorr?ncia de mudan?as na organiza??o da vida familiar e no mundo do trabalho e, especificamente no caso brasileiro, com a ascens?o econ?mica de certos grupos sociais e com a possibilidade de reconvers?o de capitais por parte de determinados segmentos sociais e categorias profissionais.Submitted by PPG Ci?ncias Sociais (csociais-pg@pucrs.br) on 2017-10-05T14:46:05Z No. of bitstreams: 1 Maria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf: 1501995 bytes, checksum: 26615622a948031036d50837d46a2f5e (MD5)Approved for entry into archive by Caroline Xavier (caroline.xavier@pucrs.br) on 2017-10-06T11:54:46Z (GMT) No. of bitstreams: 1 Maria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf: 1501995 bytes, checksum: 26615622a948031036d50837d46a2f5e (MD5)Made available in DSpace on 2017-10-06T11:57:37Z (GMT). No. of bitstreams: 1 Maria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf: 1501995 bytes, checksum: 26615622a948031036d50837d46a2f5e (MD5) Previous issue date: 2017-08-28Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPESapplication/pdfhttp://tede2.pucrs.br:80/tede2/retrieve/169992/Maria_Luisa_C%c3%a9lia_Escalona_de_Dios_Tese.pdf.jpgporPontif?cia Universidade Cat?lica do Rio Grande do SulPrograma de P?s-Gradua??o em Ci?ncias SociaisPUCRSBrasilEscola de HumanidadesPersonalMercado de Servi?os PessoaisIntermedi?rios/Mediadores CulturaisTrabalho RelacionalCalculabilidadeConsultorias PessoaisTerceiriza??o de Pap?is SociaisOUTROS::CIENCIAS SOCIAISChama o personal : estudo etnogr?fico sobre consultorias pessoaisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisTrabalho n?o apresenta restri??o para publica??o-7367027085764623952500500500600-6557531471218110192-76509933492755696782075167498588264571info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da PUC_RSinstname:Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)instacron:PUC_RSTHUMBNAILMaria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf.jpgMaria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf.jpgimage/jpeg5526http://tede2.pucrs.br/tede2/bitstream/tede/7679/4/Maria_Luisa_C%C3%A9lia_Escalona_de_Dios_Tese.pdf.jpg87345d9abd9c9d4f88499e9c2c0886fbMD54TEXTMaria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf.txtMaria_Luisa_C?lia_Escalona_de_Dios_Tese.pdf.txttext/plain456836http://tede2.pucrs.br/tede2/bitstream/tede/7679/3/Maria_Luisa_C%C3%A9lia_Escalona_de_Dios_Tese.pdf.txt685b4da7eccdaa890c83f65f71c384ddMD53ORIGINALMaria_Luisa_C?lia_Escalona_de_Dios_Tese.pdfMaria_Luisa_C?lia_Escalona_de_Dios_Tese.pdfapplication/pdf1501995http://tede2.pucrs.br/tede2/bitstream/tede/7679/2/Maria_Luisa_C%C3%A9lia_Escalona_de_Dios_Tese.pdf26615622a948031036d50837d46a2f5eMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-8610http://tede2.pucrs.br/tede2/bitstream/tede/7679/1/license.txt5a9d6006225b368ef605ba16b4f6d1beMD51tede/76792017-10-06 12:01:15.311oai:tede2.pucrs.br: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Biblioteca Digital de Teses e Dissertaçõeshttp://tede2.pucrs.br/tede2/PRIhttps://tede2.pucrs.br/oai/requestbiblioteca.central@pucrs.br||opendoar:2017-10-06T15:01:15Biblioteca Digital de Teses e Dissertações da PUC_RS - Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)false
dc.title.por.fl_str_mv Chama o personal : estudo etnogr?fico sobre consultorias pessoais
title Chama o personal : estudo etnogr?fico sobre consultorias pessoais
spellingShingle Chama o personal : estudo etnogr?fico sobre consultorias pessoais
Dios, Maria Lu?sa C?lia Escalona de
Personal
Mercado de Servi?os Pessoais
Intermedi?rios/Mediadores Culturais
Trabalho Relacional
Calculabilidade
Consultorias Pessoais
Terceiriza??o de Pap?is Sociais
OUTROS::CIENCIAS SOCIAIS
title_short Chama o personal : estudo etnogr?fico sobre consultorias pessoais
title_full Chama o personal : estudo etnogr?fico sobre consultorias pessoais
title_fullStr Chama o personal : estudo etnogr?fico sobre consultorias pessoais
title_full_unstemmed Chama o personal : estudo etnogr?fico sobre consultorias pessoais
title_sort Chama o personal : estudo etnogr?fico sobre consultorias pessoais
author Dios, Maria Lu?sa C?lia Escalona de
author_facet Dios, Maria Lu?sa C?lia Escalona de
author_role author
dc.contributor.advisor1.fl_str_mv M?ller, L?cia Helena Alves
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/9706256110471227
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/7277102693487805
dc.contributor.author.fl_str_mv Dios, Maria Lu?sa C?lia Escalona de
contributor_str_mv M?ller, L?cia Helena Alves
dc.subject.por.fl_str_mv Personal
Mercado de Servi?os Pessoais
Intermedi?rios/Mediadores Culturais
Trabalho Relacional
Calculabilidade
Consultorias Pessoais
Terceiriza??o de Pap?is Sociais
topic Personal
Mercado de Servi?os Pessoais
Intermedi?rios/Mediadores Culturais
Trabalho Relacional
Calculabilidade
Consultorias Pessoais
Terceiriza??o de Pap?is Sociais
OUTROS::CIENCIAS SOCIAIS
dc.subject.cnpq.fl_str_mv OUTROS::CIENCIAS SOCIAIS
description In the last ten year, Brazil has shown an increase on its purchasing power, a relative growth of social mobility and also of sophisticated consumption.In parallel to those processes, there was an increment upon the offering of personal services which turned into the form of consultancies to accomplish several activities, such as sorting out closets, walking dogs, shopping, advising on customer?s way of dressing and building his/her personal image, among others.Individuals that provide such sort of services call themselves personals, emphasizing the individual nature of supplied services. Since those professionals hold a especific know-how they introduce themselves as "specialists".Their given services meet demands that did not exist until short time ago or were met by other means. Therefore, they were met by the individual himself as long as he held the needed knowledge and skills, got through familiar socialization or by some other family member, through friends or employees who held those skills, which means that those services were supplied in the scope of wider and steady relatioships,involving the logic of gift or those relationships based on wageearning. From a research developed between 2013 and 2016 in Porto Alegre, Sao Paulo and Paris, this thesis aims to investigate the rise of that personal services market.Using an ethnographic approach one searched to see how offering and the demand for such personal services were built and what the implications were in the way the individual was developed into contemporaneity.The main conclusion for this work says the formation of that personal services market is related to changes in the family life organization and in the professional work environment and specific in the Brazilian case, to the economic upswing of certain social groups and also with the possibility of capital reconversion by specific social segments and professional categories.
publishDate 2017
dc.date.accessioned.fl_str_mv 2017-10-06T11:57:37Z
dc.date.issued.fl_str_mv 2017-08-28
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/doctoralThesis
format doctoralThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://tede2.pucrs.br/tede2/handle/tede/7679
url http://tede2.pucrs.br/tede2/handle/tede/7679
dc.language.iso.fl_str_mv por
language por
dc.relation.program.fl_str_mv -7367027085764623952
dc.relation.confidence.fl_str_mv 500
500
500
600
dc.relation.department.fl_str_mv -6557531471218110192
dc.relation.cnpq.fl_str_mv -7650993349275569678
dc.relation.sponsorship.fl_str_mv 2075167498588264571
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Pontif?cia Universidade Cat?lica do Rio Grande do Sul
dc.publisher.program.fl_str_mv Programa de P?s-Gradua??o em Ci?ncias Sociais
dc.publisher.initials.fl_str_mv PUCRS
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Escola de Humanidades
publisher.none.fl_str_mv Pontif?cia Universidade Cat?lica do Rio Grande do Sul
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da PUC_RS
instname:Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
instacron:PUC_RS
instname_str Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
instacron_str PUC_RS
institution PUC_RS
reponame_str Biblioteca Digital de Teses e Dissertações da PUC_RS
collection Biblioteca Digital de Teses e Dissertações da PUC_RS
bitstream.url.fl_str_mv http://tede2.pucrs.br/tede2/bitstream/tede/7679/4/Maria_Luisa_C%C3%A9lia_Escalona_de_Dios_Tese.pdf.jpg
http://tede2.pucrs.br/tede2/bitstream/tede/7679/3/Maria_Luisa_C%C3%A9lia_Escalona_de_Dios_Tese.pdf.txt
http://tede2.pucrs.br/tede2/bitstream/tede/7679/2/Maria_Luisa_C%C3%A9lia_Escalona_de_Dios_Tese.pdf
http://tede2.pucrs.br/tede2/bitstream/tede/7679/1/license.txt
bitstream.checksum.fl_str_mv 87345d9abd9c9d4f88499e9c2c0886fb
685b4da7eccdaa890c83f65f71c384dd
26615622a948031036d50837d46a2f5e
5a9d6006225b368ef605ba16b4f6d1be
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
MD5
repository.name.fl_str_mv Biblioteca Digital de Teses e Dissertações da PUC_RS - Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
repository.mail.fl_str_mv biblioteca.central@pucrs.br||
_version_ 1796793108796538880