Identification of critical success factors that maximise customers satisfaction: multivariate analysis
Access type: | openAccess |
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Publication Date: | 2015 |
Main Author: | |
Other Authors: | |
Document type: | Article |
Language: | eng |
Published: |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
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Portuguese subjects: | |
Online Access: | http://www.scielo.mec.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100021 |
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