Assunto em inglês
Customer service
14
Customer services
14
Consumer satisfaction
8
Call center
5
Relationship marketing
3
Communication
2
Consumers
2
Customer Service
2
Customer satisfaction
2
Human resources
2
Kano model
2
Quality
2
Satisfaction in service
2
Services
2
Shopping center
2
Shopping malls
2
Strategy
2
Account manager
1
Accredited Service Network
1
Action research
1
Advertising
1
Alternative channels service
1
Apology
1
Artificial intelligence
1
Attendance
1
Automated telephone interaction
1
Azul airlines
1
Bank automation
1
Banking attendance
1
Banking behavior
1
Banking technology
1
Banks
1
Behavior of the consumer
1
Benefits
1
Budget management of sales
1
CRM
1
Call Center
1
Call centers
1
Call centers management
1
Causal attributions
1
Chatbots
1
Clustering
1
Competitive advantage
1
Complaint
1
Complaints
1
Contact center
1
Cooperativism
1
Credit card
1
Credit cooperatives
1
Customer Experience
1
Mais ...