Knowledge, applicability and importance attributed by nursing undergraduates to communicative strategies

• Autor(a) principal: Dermani,Dantielen Bezerra
• Data de Publicação: 2020
• Outros Autores: Garbuio,Danielle Cristina, Carvalho,Emília Campos de
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista Brasileira de Enfermagem (Online)
• Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020000600168
• topic: Nursing; Teaching; Communication; Strategies; Health Communication

ABSTRACT Objectives: To evaluate the knowledge, applicability and importance that nursing students attribute to therapeutic communicative strategies. Methods: This is a quantitative study (survey) with nursing undergraduates from a public institution. The online questionnaire by the SurveyMonkey tool, comprising the informed consent form and six questions, had its relevance, clarity and operability assessed by experts. Results: Of the 104 graduates, 50 participated in the study; the most well-known and applied strategy was Therapeutic Communication, followed by Ask-Tell-Ask, NURSE and Tell Me More; the least were PACIENTE and SPIKES. Most use the strategies they know best; all were considered important by at least 82% of the students. Conclusions: The partial knowledge and application of these strategies by the students contributes to reflect on the complexity of their teaching-learning process.