Avaliação profissional e o desempenho organizacional: o caso da companhia de saneamento do Paraná – SANEPAR

• Autor(a) principal: Silva, Alvaro Jose Argemiro da
• Data de Publicação: 2015
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório do Centro Universitário Braz Cubas
• Texto Completo: https://repositorio.cruzeirodosul.edu.br/handle/123456789/3026
• topic: Desempenho organizacional; Desempenho individual; Avaliação de desempenho; CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO

The improvement of organizational performance results may in part be explained by the improvement of results obtained individually, or with each employee, which is metered and measured through performance appraisal. In order to provide continuity and robustness to the results of other surveys of the same area in public sector companies, the present study aims to verify the relationship between organizational performance and individual performance, by comparing between organizational results and the evaluation result of managerial and operational body of the employees of SANEPAR - Paraná Sanitation Company - in the period between January 2006 and December 2012. For the quantitative approach, we used the panel data method with cross section. Regarding the qualitative approach, the methodology used was the content analysis, through interviews with employees and documental analysis of performance evaluation forms. The company has its management process accompanied by the Balanced Scorecard indicators. This allows comparison between units that have the same purpose. We selected 19 of the 24 units of board of directors of operations because they have a similar structure. Statistical procedures were performed, and subsequently carried out the interviews and the analysis of performance evaluation forms. Based on the results of the quantitative analysis, we can say that in the studied company is not possible to observe the existence of a relation between the managerial and operational performance and organizational performance. Through the analysis, it is clear that the forms are clear and that fulfill their function with respect to the evaluation of content. However, through interviews, it is possible to notice that there is a discontentment and a distortion in the use of assessment tool in the analyzed company.