O impacto da diversidade em uma organização multicultural.

• Autor(a) principal: Santos, Cinthya Pereira dos Anjos
• Data de Publicação: 2018
• Outros Autores: Costa, Carla Larisse dos Santos da, Cabral, Maria Cleuma Gomes, Lopes, Nathalia de Amarante
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório do Centro Universitário Braz Cubas
• Texto Completo: https://repositorio.cruzeirodosul.edu.br/handle/123456789/1120
• topic: Cultura; Diversidade cultural; Produtividade; 6.02.00.00-6 Administração

This work has as purpose to demonstrate what are productivity impacts of cultural diversity in a company. The exploratory research was done in the CPA company where it was possible to identify multiculturalism as a result of existence of employees from different world regions. This justify the choice of conducting the study about this company. Exchange of information and knowledge allowed the progress of international companies in regions where culture is completely different. Therefore, it was possible to see the company’s concern to ensure the preservation of cultural divertsity of each individual. In addition, this company prizes the employee’s individuality and become this factor, that can be negative, an important allied. The preservation of identity and caractheristics of CPA company are closely related to organizational climate and employee's interpretations about this company located in many countries. Through the application of questionnaire it proved possible to identify which are the challenges when working in a multicultural organization. The population of this present study is composed by CPA company's employees in Brasília city. This study covered employees of different levels and positions. Therefore, the general environment of the company was analyzed and it was possible to evaluate the impacts generated by the cultural diversity. Cultural conflicts were identified that were attributed, among others, the language, behavior and interpretation of situations, where the culture strongly influenced the result of understanding. It was concluded that CPA company works and encourages diversity.