De consumidora a empreendedora institucional: um estudo de caso sobre o uso de estratégias discursivas na indústria de moda

• Autor(a) principal: Lima, Rosa Maria Lopes da Costa e Souza
• Data de Publicação: 2016
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Institucional do FGV (FGV Repositório Digital)
• Texto Completo: http://hdl.handle.net/10438/15988
• topic: Institutional entrepreneurship; Fashion; Discursive strategies; Blogger; Moda; Estratégia; Discurso; Empreendedorismo institucional; Administração de empresas; Moda - Indústria; Empreendedorismo; Mídia social; Blogs; Marketing na internet; Análise do discurso

The creative fashion industry is being impacted by the action of consumers using new media as a means of interaction, such as blogs, Twitter and Instagram. Consumers in that context who assumed the role of entrepreneurs, were not dissatisfied with the market, just wanted to share their ideas and acquisitions with other network users. With the passage of time, however, this action initially unassuming, achieved popularity and captured the attention of players and companies in the industry, earning scale (DIAMANDIS & KOTLER, 2015) and visibility. Therefore, this research will aim to identify and analyze the discursive strategies that led consumers who only wanted to communicate and exchange their ideas about a topic that interested them to the category of institutional entrepreneurs (ANSARI & PHILLIPS, 2011; DOLBEC & FISCHER, 2015). The question answered here was: What are the discursive strategies used by consumers who have become institutional entrepreneurs? For this was an exploratory study carried out in the form of a case study, with the blogger Camila Coutinho, from Garotas Estúpidas blog. The discursive strategies of the entrepreneur were mainly compiled through blog posts, materials published in the media and interviews analysis. Data were analyzed by speech analysis method (VAN DIJK, 1997; PHILLIPS & HARDY, 2002). This research contributesto the theory of institutional entrepreneurship in the identification and analysis of the discursive strategies used by an institutional entrepreneur. It also contributes to the management practice by identifying the changes generated by entrepreneurs in social media field.