Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil

Detalhes bibliográficos
Autor(a) principal: Maccali, Nicole
Data de Publicação: 2014
Outros Autores: Kuabara, Paula Suemi Souza, Takahashi, Adriana Roseli Wünsch, Roglio, Karina de Déa, Boehs, Samantha de Toledo Martins
Tipo de documento: Artigo
Idioma: por
Título da fonte: RAM. Revista de Administração Mackenzie
Texto Completo: https://editorarevistas.mackenzie.br/index.php/RAM/article/view/6827
Resumo: Diversity management has been a theme recently debated in management due to the legal and normative pressures that exist in several countries. In Brazil, this theme became apparent after the promulgation of Law 8213/91 which includes the obligation of public and private organizations to reserve a percentage of their vacancies for persons with disabilities. However, few organizations can meet the percentage demanded by law. In addition to the difficulties of finding these new employees, managers need to deal with the differences among the organizational actors seeking social justice, as they should concern about the consequences of this interaction that is not always harmonious. Adjustments are often necessary to avoid segregation and social exclusion in the work environment. Thus, the aim of this paper is to analyze the interface between diversity management in the inclusion of intellectually disabled people in the organizational context and the practices of Human Resources (HR) generated from this new reality. This theme was investigated in a case study at SESI/PR and SENAI/PR – Paraná/Brazil, with a qualitative approach through interviews with a female manager, six employees, five intellectually disabled people active in the organization and one external collaborator - responsible for monitoring the insertion process in the organization of persons with disabilities. Among the results is verified that the practices of HR are essential for the inclusion of persons with disabilities to take place effectively and generate good results. It was observed that the practices of human resources mentioned above were well structured at the beginning of the inclusion project, but require maintenance policies. Among the contributions of this paper, there is a finding of relevance of human resource practices (recruitment, socialization and awareness, training) for the diversity management, pointing to the need of organizations invest in diversity management for the inclusion of this population fact occur, in addition to law enforcement.
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spelling Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of BrazilPracticas de Recursos Humanos para la Gestión de la Diversidad: La Inclusion de Discapacitados Intelectuales en una Federación Pública de BrasilAs Práticas de Recursos Humanos para a Gestão da Diversidade: A Inclusão de Deficientes Intelectuais em uma Federação Pública do BrasilDiversity management. Resources human practices. Intellectual disability. Inclusion. Organization.Gestión de la diversidade. Practicas de recursos humanos. Discapacitados intelecutales. Inclusión. Organización.Gestão da diversidade. Práticas de recursos humanos. Deficientes intelectuais. Inclusão. Organização.Diversity management has been a theme recently debated in management due to the legal and normative pressures that exist in several countries. In Brazil, this theme became apparent after the promulgation of Law 8213/91 which includes the obligation of public and private organizations to reserve a percentage of their vacancies for persons with disabilities. However, few organizations can meet the percentage demanded by law. In addition to the difficulties of finding these new employees, managers need to deal with the differences among the organizational actors seeking social justice, as they should concern about the consequences of this interaction that is not always harmonious. Adjustments are often necessary to avoid segregation and social exclusion in the work environment. Thus, the aim of this paper is to analyze the interface between diversity management in the inclusion of intellectually disabled people in the organizational context and the practices of Human Resources (HR) generated from this new reality. This theme was investigated in a case study at SESI/PR and SENAI/PR – Paraná/Brazil, with a qualitative approach through interviews with a female manager, six employees, five intellectually disabled people active in the organization and one external collaborator - responsible for monitoring the insertion process in the organization of persons with disabilities. Among the results is verified that the practices of HR are essential for the inclusion of persons with disabilities to take place effectively and generate good results. It was observed that the practices of human resources mentioned above were well structured at the beginning of the inclusion project, but require maintenance policies. Among the contributions of this paper, there is a finding of relevance of human resource practices (recruitment, socialization and awareness, training) for the diversity management, pointing to the need of organizations invest in diversity management for the inclusion of this population fact occur, in addition to law enforcement.La gestión de la diversidad ha sido un tema poco discutido en la administración frente a las presiones legales y reglamentarias vigentes en los diferentes países. En Brasil, este problema se hizo evidente después de la promulgación de la Ley 8.213/91 que incluye la obligación de las organizaciones públicas y privadas reservar un porcentaje de sus vacantes para personas con discapacidades. Sin embargo, pocas organizaciones cumplen con el porcentaje exigido por la ley. Además de las dificultades de encontrar estos nuevos empleados, los gerentes deben hacer frente a las diferencias entre los actores organizacionales buscando la justicia social, y deben estar preocupados con las consecuencias de esta interacción, no siempre armoniosa. Se necesitan ajustes para evitar la segregación y la exclusión social en el lugar de trabajo. Con base en lo expuesto, el propósito de este artículo es analizar la interfaz entre la gestión de la diversidad en la inclusión de los discapacidados intelectuales y las prácticas de Recursos Humanos generadas en la organización a partir de esta nueva realidad. Esta cuestión fue investigada en un estudio de caso en el SESI / SENAI - Paraná / Brasil, con un enfoque cualitativo por medio de entrevistas con la dirección, seis empleados, cinco personas con discapacidad activos en la organización y un colaborador externo, encargado de supervisar el proceso de inserción en la organización de las personas con discapacidad. Entre los resultados, se encontró que las prácticas de recursos humanos son esenciales para la inclusión de las personas con discapacidad y para que puedan tener lugar de manera efectiva y generar buenos resultados. Entre las contribuciones de este trabajo, se observó aún la relevancia de las prácticas de recursos humanos (reclutamiento, socialización y sensibilización, capacitación) para la gestión de la diversidad y la necesidad de que las organizaciones inviertan en la gestión de la diversidad para la inclusión de esta población, además de hacer cumplir la ley.A Gestão da diversidade tem sido um tema recentemente discutido na administração em face das pressões legais e normativas existentes nos diversos países. No Brasil essa questão ficou evidente após a promulgação da Lei n° 8.213/91 que contempla a obrigatoriedade de organizações públicas e privadas de reservarem um percentual de suas vagas para pessoas com deficiência. No entanto, poucas organizações conseguem cumprir o percentual demandado pela lei. Além das dificuldades de encontrar esses novos colaboradores, os gestores precisam lidar com as diferenças entre os atores organizacionais visando justiça social, assim como devem preocupar-se com as consequências dessa interação, nem sempre harmoniosa. Muitas vezes, ajustes são necessários para evitar segregação e exclusão social no ambiente de trabalho. Com base no exposto, o objetivo deste artigo é analisar a interface entre a gestão da diversidade na inclusão de deficientes intelectuais no contexto organizacional e as práticas de Recursos Humanos (RH) geradas a partir dessa nova realidade. Essa problemática foi investigada em um estudo de caso no SESI/SENAI – Paraná/Brasil, com abordagem qualitativa através de entrevistas com uma gestora, seis funcionários, cinco pessoas com deficiência atuantes na organização e uma pessoa colaboradora externa, responsável pelo acompanhamento do processo de inserção na organização das pessoas com deficiência. Dentre os resultados, verificou-se que as práticas de recursos humanos são fundamentais para que a inclusão das pessoas com deficiência ocorra de forma eficaz e gerem bons resultados, sendo estas práticas facilitadoras da gestão da diversidade no campo da organização. No caso estudado, evidenciou-se que as práticas de recursos humanos citadas acima foram bem estruturadas no início do seu projeto de inclusão, porém demandam políticas de manutenção das mesmas. Dentre as contribuições deste artigo, destaca-se a constatação da relevância das práticas de recursos humanos (recrutamento, socialização e sensibilização, treinamento) para a gestão da diversidade, apontando a necessidade das organizações investirem na gestão da diversidade para que a inserção dessa população de fato ocorra, além do cumprimento da lei.Editora Mackenzie2014-12-08info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por ParesEstudo de Caso Únicoapplication/pdfhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/6827Revista de Administração Mackenzie; Vol. 16 No. 2 (2015)Revista de Administração Mackenzie; Vol. 16 Núm. 2 (2015)Revista de Administração Mackenzie (Mackenzie Management Review); v. 16 n. 2 (2015)1678-69711518-6776reponame:RAM. Revista de Administração Mackenzieinstname:Universidade Presbiteriana Mackenzie (MACKENZIE)instacron:MACKENZIEporhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/6827/5292Copyright (c) 2015 Revista de Administração Mackenzieinfo:eu-repo/semantics/openAccessMaccali, NicoleKuabara, Paula Suemi SouzaTakahashi, Adriana Roseli WünschRoglio, Karina de DéaBoehs, Samantha de Toledo Martins2015-04-22T22:18:22Zoai:ojs.editorarevistas.mackenzie.br:article/6827Revistahttps://editorarevistas.mackenzie.br/index.php/RAM/PUBhttps://editorarevistas.mackenzie.br/index.php/RAM/oairevista.adm@mackenzie.br1678-69711518-6776opendoar:2024-04-19T17:00:59.224306RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)false
dc.title.none.fl_str_mv Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
Practicas de Recursos Humanos para la Gestión de la Diversidad: La Inclusion de Discapacitados Intelectuales en una Federación Pública de Brasil
As Práticas de Recursos Humanos para a Gestão da Diversidade: A Inclusão de Deficientes Intelectuais em uma Federação Pública do Brasil
title Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
spellingShingle Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
Maccali, Nicole
Diversity management. Resources human practices. Intellectual disability. Inclusion. Organization.
Gestión de la diversidade. Practicas de recursos humanos. Discapacitados intelecutales. Inclusión. Organización.
Gestão da diversidade. Práticas de recursos humanos. Deficientes intelectuais. Inclusão. Organização.
title_short Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
title_full Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
title_fullStr Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
title_full_unstemmed Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
title_sort Human Resource Practices for Diversity Management: The Inclusion of Intellectual Disabilities in a Public Federation of Brazil
author Maccali, Nicole
author_facet Maccali, Nicole
Kuabara, Paula Suemi Souza
Takahashi, Adriana Roseli Wünsch
Roglio, Karina de Déa
Boehs, Samantha de Toledo Martins
author_role author
author2 Kuabara, Paula Suemi Souza
Takahashi, Adriana Roseli Wünsch
Roglio, Karina de Déa
Boehs, Samantha de Toledo Martins
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Maccali, Nicole
Kuabara, Paula Suemi Souza
Takahashi, Adriana Roseli Wünsch
Roglio, Karina de Déa
Boehs, Samantha de Toledo Martins
dc.subject.por.fl_str_mv Diversity management. Resources human practices. Intellectual disability. Inclusion. Organization.
Gestión de la diversidade. Practicas de recursos humanos. Discapacitados intelecutales. Inclusión. Organización.
Gestão da diversidade. Práticas de recursos humanos. Deficientes intelectuais. Inclusão. Organização.
topic Diversity management. Resources human practices. Intellectual disability. Inclusion. Organization.
Gestión de la diversidade. Practicas de recursos humanos. Discapacitados intelecutales. Inclusión. Organización.
Gestão da diversidade. Práticas de recursos humanos. Deficientes intelectuais. Inclusão. Organização.
description Diversity management has been a theme recently debated in management due to the legal and normative pressures that exist in several countries. In Brazil, this theme became apparent after the promulgation of Law 8213/91 which includes the obligation of public and private organizations to reserve a percentage of their vacancies for persons with disabilities. However, few organizations can meet the percentage demanded by law. In addition to the difficulties of finding these new employees, managers need to deal with the differences among the organizational actors seeking social justice, as they should concern about the consequences of this interaction that is not always harmonious. Adjustments are often necessary to avoid segregation and social exclusion in the work environment. Thus, the aim of this paper is to analyze the interface between diversity management in the inclusion of intellectually disabled people in the organizational context and the practices of Human Resources (HR) generated from this new reality. This theme was investigated in a case study at SESI/PR and SENAI/PR – Paraná/Brazil, with a qualitative approach through interviews with a female manager, six employees, five intellectually disabled people active in the organization and one external collaborator - responsible for monitoring the insertion process in the organization of persons with disabilities. Among the results is verified that the practices of HR are essential for the inclusion of persons with disabilities to take place effectively and generate good results. It was observed that the practices of human resources mentioned above were well structured at the beginning of the inclusion project, but require maintenance policies. Among the contributions of this paper, there is a finding of relevance of human resource practices (recruitment, socialization and awareness, training) for the diversity management, pointing to the need of organizations invest in diversity management for the inclusion of this population fact occur, in addition to law enforcement.
publishDate 2014
dc.date.none.fl_str_mv 2014-12-08
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Avaliado por Pares
Estudo de Caso Único
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dc.identifier.uri.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/6827
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dc.relation.none.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/6827/5292
dc.rights.driver.fl_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Editora Mackenzie
publisher.none.fl_str_mv Editora Mackenzie
dc.source.none.fl_str_mv Revista de Administração Mackenzie; Vol. 16 No. 2 (2015)
Revista de Administração Mackenzie; Vol. 16 Núm. 2 (2015)
Revista de Administração Mackenzie (Mackenzie Management Review); v. 16 n. 2 (2015)
1678-6971
1518-6776
reponame:RAM. Revista de Administração Mackenzie
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instname_str Universidade Presbiteriana Mackenzie (MACKENZIE)
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reponame_str RAM. Revista de Administração Mackenzie
collection RAM. Revista de Administração Mackenzie
repository.name.fl_str_mv RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)
repository.mail.fl_str_mv revista.adm@mackenzie.br
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