Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de
Autor(a) principal: | |
---|---|
Data de Publicação: | 2015 |
Tipo de documento: | Tese |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/handle/tede/1476 |
Resumo: | The objective of the research was to evaluate the performance of management of health care waste systems in hospitals organizations, in view of their managers. Indicators were created and developed a performance evaluation tool for the management of healthcare waste integrated with environmental management systems, occupational health and safety; to further identify the predominant model RSS management in each organization investigated. We used the method of multiple case study, through exploratory research, qualitative in nature. The main sources of evidence in the triangulation of data were: a semi-structured interview and the identification form the predominant model for assessing the RSS management systems in the hospital; structured questionnaires; documentary research, and direct non-participant observation conducted in selected health organizations. There was a content analysis, which had the category and subcategory dimensions (operational, administrative, environmental and financial) and parameters of the assessment tool proposed. The results indicated that all hospitals need improvement. The operational dimension presented greater relevance, while the financial dimension is the lowest maturity by limitations on resources. All hospitals investigated were classified as organizations with an RSS management, but need improvement. The RSS management goes beyond the implementation of an ideal management system for the proper management of RSS, as it is also necessary that the individual has commitment and values of citizenship and ethics, responsibility and solidarity in the exercise of their daily activities in this process. It is believed that this evaluation can help improve the GRSS, serving as instrumental for managers assess the management system of the RSS, with the support of prevailing models, favoring strategic decisions to improvements in all worked dimensions in an integrated way. |
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Piscopo, Marcos Robertohttp://lattes.cnpq.br/3030110438207215Teixeira, Cl??udia Echevengu??http://lattes.cnpq.br/4341905714307969Piscopo, Marcos Robertohttp://lattes.cnpq.br/3030110438207215Teixeira, Cl??udia Echevengu??http://lattes.cnpq.br/4341905714307969Jo??o, Belmiro do Nascimentohttp://lattes.cnpq.br/5455434263444485Borini, Felipe Mendeshttp://lattes.cnpq.br/6635164249130002Rodrigues, Leonel Cezarhttp://lattes.cnpq.br/9075295558587388http://lattes.cnpq.br/7255349126477004Campos, Fabiana dos Santos Pereira2016-06-23T14:59:55Z2015-11-03Campos, Fabiana dos Santos Pereira. Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de. 2015. 259 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1476The objective of the research was to evaluate the performance of management of health care waste systems in hospitals organizations, in view of their managers. Indicators were created and developed a performance evaluation tool for the management of healthcare waste integrated with environmental management systems, occupational health and safety; to further identify the predominant model RSS management in each organization investigated. We used the method of multiple case study, through exploratory research, qualitative in nature. The main sources of evidence in the triangulation of data were: a semi-structured interview and the identification form the predominant model for assessing the RSS management systems in the hospital; structured questionnaires; documentary research, and direct non-participant observation conducted in selected health organizations. There was a content analysis, which had the category and subcategory dimensions (operational, administrative, environmental and financial) and parameters of the assessment tool proposed. The results indicated that all hospitals need improvement. The operational dimension presented greater relevance, while the financial dimension is the lowest maturity by limitations on resources. All hospitals investigated were classified as organizations with an RSS management, but need improvement. The RSS management goes beyond the implementation of an ideal management system for the proper management of RSS, as it is also necessary that the individual has commitment and values of citizenship and ethics, responsibility and solidarity in the exercise of their daily activities in this process. It is believed that this evaluation can help improve the GRSS, serving as instrumental for managers assess the management system of the RSS, with the support of prevailing models, favoring strategic decisions to improvements in all worked dimensions in an integrated way.O objetivo da pesquisa foi avaliar o desempenho dos sistemas de gerenciamento de res??duos de servi??os de sa??de em organiza????es hospitalares, na vis??o de seus gestores. Foram criados indicadores e desenvolvido um instrumento de avalia????o de desempenho do gerenciamento de res??duos de servi??os de sa??de integrado com os sistemas de gest??o ambiental, de sa??de e seguran??a ocupacional; para posteriormente identificar o modelo preponderante de gerenciamento de RSS em cada organiza????o investigada. Utilizou-se o m??todo estudo de casos m??ltiplos, por meio de pesquisa tipo explorat??ria, de natureza qualitativa. As principais fontes de evid??ncia na triangula????o dos dados foram: a entrevista semiestruturada e o formul??rio de identifica????o do modelo preponderante para avalia????o dos sistemas de gerenciamento de RSS no hospital; os question??rios estruturados; a pesquisa documental e a observa????o direta n??o participante realizadas nas organiza????es de sa??de selecionadas. Fez-se uma an??lise de conte??do, que teve como categoria e subcategoria as dimens??es (operacionais, administrativas, ambientais e financeiras) e par??metros do instrumento de avalia????o proposto. Os resultados indicaram que todos os hospitais necessitam de melhorias. A dimens??o operacional apresentou maior relev??ncia, enquanto que a dimens??o financeira ?? a de menor maturidade pelas limita????es dos recursos. Todos os hospitais pesquisados foram classificados como organiza????es que possuem um gerenciamento de RSS, mas necessitam aperfei??oamento. O gerenciamento de RSS vai al??m da implanta????o de um sistema de gest??o ideal para o manejo adequado dos RSS, pois ?? necess??rio tamb??m que o indiv??duo tenha comprometimento e valores de cidadania e ??tica, responsabilidade e solidariedade no exercer de suas atividades cotidianas neste processo. Acredita-se que a presente avalia????o possa auxiliar na melhoria do GRSS, servindo de instrumental para os gestores avaliarem o sistema de gerenciamento dos RSS, com o apoio dos modelos preponderantes, favorecendo decis??es estrat??gicas, para a melhoria de todas as dimens??es trabalhadas de forma integrada.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-06-23T14:59:55Z No. of bitstreams: 1 Fabiana Dos Santos Pereira Campos.pdf: 2460024 bytes, checksum: 6317b67817bb3e38ae9a77cb0716aab8 (MD5)Made available in DSpace on 2016-06-23T14:59:55Z (GMT). No. of bitstreams: 1 Fabiana Dos Santos Pereira Campos.pdf: 2460024 bytes, checksum: 6317b67817bb3e38ae9a77cb0716aab8 (MD5) Previous issue date: 2015-11-03application/pdfporUniversidade Nove de JulhoPrograma de P??s-Gradua????o em Administra????oUNINOVEBrasilAdministra????ores??duos de servi??o de sa??degest??o ambientalsa??de e seguran??a do trabalhosistema de gest??o integradaavalia????o de sistemas de gerenciamento de RSSwaste health serviceenvironmental managementhealth and safetyintegrated management systemevaluation RSS management systemsCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOAvalia????o do sistema de gerenciamento de res??duos de servi??os de sa??deWaste management system of evaluation of health servicesinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesis8024035432632778221600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALFabiana Dos Santos Pereira Campos.pdfFabiana Dos Santos Pereira Campos.pdfapplication/pdf2460024http://localhost:8080/tede/bitstream/tede/1476/2/Fabiana+Dos+Santos+Pereira+Campos.pdf6317b67817bb3e38ae9a77cb0716aab8MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/1476/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/14762016-06-23 11:59:55.779oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2016-06-23T14:59:55Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
dc.title.alternative.eng.fl_str_mv |
Waste management system of evaluation of health services |
title |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
spellingShingle |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de Campos, Fabiana dos Santos Pereira res??duos de servi??o de sa??de gest??o ambiental sa??de e seguran??a do trabalho sistema de gest??o integrada avalia????o de sistemas de gerenciamento de RSS waste health service environmental management health and safety integrated management system evaluation RSS management systems CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
title_full |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
title_fullStr |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
title_full_unstemmed |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
title_sort |
Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de |
author |
Campos, Fabiana dos Santos Pereira |
author_facet |
Campos, Fabiana dos Santos Pereira |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Piscopo, Marcos Roberto |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/3030110438207215 |
dc.contributor.advisor-co1.fl_str_mv |
Teixeira, Cl??udia Echevengu?? |
dc.contributor.advisor-co1Lattes.fl_str_mv |
http://lattes.cnpq.br/4341905714307969 |
dc.contributor.referee1.fl_str_mv |
Piscopo, Marcos Roberto |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/3030110438207215 |
dc.contributor.referee2.fl_str_mv |
Teixeira, Cl??udia Echevengu?? |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/4341905714307969 |
dc.contributor.referee3.fl_str_mv |
Jo??o, Belmiro do Nascimento |
dc.contributor.referee3Lattes.fl_str_mv |
http://lattes.cnpq.br/5455434263444485 |
dc.contributor.referee4.fl_str_mv |
Borini, Felipe Mendes |
dc.contributor.referee4Lattes.fl_str_mv |
http://lattes.cnpq.br/6635164249130002 |
dc.contributor.referee5.fl_str_mv |
Rodrigues, Leonel Cezar |
dc.contributor.referee5Lattes.fl_str_mv |
http://lattes.cnpq.br/9075295558587388 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/7255349126477004 |
dc.contributor.author.fl_str_mv |
Campos, Fabiana dos Santos Pereira |
contributor_str_mv |
Piscopo, Marcos Roberto Teixeira, Cl??udia Echevengu?? Piscopo, Marcos Roberto Teixeira, Cl??udia Echevengu?? Jo??o, Belmiro do Nascimento Borini, Felipe Mendes Rodrigues, Leonel Cezar |
dc.subject.por.fl_str_mv |
res??duos de servi??o de sa??de gest??o ambiental sa??de e seguran??a do trabalho sistema de gest??o integrada avalia????o de sistemas de gerenciamento de RSS |
topic |
res??duos de servi??o de sa??de gest??o ambiental sa??de e seguran??a do trabalho sistema de gest??o integrada avalia????o de sistemas de gerenciamento de RSS waste health service environmental management health and safety integrated management system evaluation RSS management systems CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
waste health service environmental management health and safety integrated management system evaluation RSS management systems |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
The objective of the research was to evaluate the performance of management of health care waste systems in hospitals organizations, in view of their managers. Indicators were created and developed a performance evaluation tool for the management of healthcare waste integrated with environmental management systems, occupational health and safety; to further identify the predominant model RSS management in each organization investigated. We used the method of multiple case study, through exploratory research, qualitative in nature. The main sources of evidence in the triangulation of data were: a semi-structured interview and the identification form the predominant model for assessing the RSS management systems in the hospital; structured questionnaires; documentary research, and direct non-participant observation conducted in selected health organizations. There was a content analysis, which had the category and subcategory dimensions (operational, administrative, environmental and financial) and parameters of the assessment tool proposed. The results indicated that all hospitals need improvement. The operational dimension presented greater relevance, while the financial dimension is the lowest maturity by limitations on resources. All hospitals investigated were classified as organizations with an RSS management, but need improvement. The RSS management goes beyond the implementation of an ideal management system for the proper management of RSS, as it is also necessary that the individual has commitment and values of citizenship and ethics, responsibility and solidarity in the exercise of their daily activities in this process. It is believed that this evaluation can help improve the GRSS, serving as instrumental for managers assess the management system of the RSS, with the support of prevailing models, favoring strategic decisions to improvements in all worked dimensions in an integrated way. |
publishDate |
2015 |
dc.date.issued.fl_str_mv |
2015-11-03 |
dc.date.accessioned.fl_str_mv |
2016-06-23T14:59:55Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/doctoralThesis |
format |
doctoralThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Campos, Fabiana dos Santos Pereira. Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de. 2015. 259 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/1476 |
identifier_str_mv |
Campos, Fabiana dos Santos Pereira. Avalia????o do sistema de gerenciamento de res??duos de servi??os de sa??de. 2015. 259 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo. |
url |
http://bibliotecatede.uninove.br/handle/tede/1476 |
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por |
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por |
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8024035432632778221 |
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600 |
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info:eu-repo/semantics/openAccess |
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openAccess |
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Universidade Nove de Julho |
dc.publisher.program.fl_str_mv |
Programa de P??s-Gradua????o em Administra????o |
dc.publisher.initials.fl_str_mv |
UNINOVE |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Administra????o |
publisher.none.fl_str_mv |
Universidade Nove de Julho |
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