The performance appraisal of nurses: a qualitative study

• Autor(a) principal: Jerónimo,Lúcia
• Data de Publicação: 2023
• Outros Autores: Araújo,Nuno
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://scielo.pt/scielo.php?script=sci_arttext&pid=S0873-30152023000100208
• topic: nurses; performance evaluation; appraisar; appraised

Abstract Introduction: Performance appraisal is a cornerstone of human resource management in any organization. It is now mandatory, essential and necessary, for the dynamism and promotion of individual performance improvement, being a motivating force for performance improvement, quality improvement, with direct implications for the success of organizations, by promoting the strategic and sustained success of the organization. Objetives: To identify which elements should be included in the nurses' performance evaluation framework; Identify good practices on the performance evaluation process. Methods: Study with a qualitative approach, descriptive and exploratory. Sampling was intentional, consisting of 12 nurses. Semi-structured interviews were carried out with nurses from the public, private and social sectors. Results: The current evaluation system in place has several gaps. An ideal assessment model should focus on competencies; the personal objectives must be articulated with the organizational objectives, the evaluation must be carried out by the hierarchical superior, annually, with quantitative evaluation and a reward system must be predefined. Conclusion: Performance evaluation promotes professional development and stimulates individual performance; there must be an articulated negotiation of objectives, respecting organizational and personal objectives. The model must adopt a quantitative, annual assessment by the hierarchical superior, with an associated mandatory reward system.