Trust and Workplace Performance
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10316/95437 https://doi.org/10.1111/bjir.12517 |
Resumo: | Using European Company Survey data, this paper explores the relationship between trust and establishment performance under two different types of workplace representation, works councils on the one hand and union bodies on the other. Trust is initially measured using the individual survey respondent’s assessment of the ‘contribution’ of the other side, the rating of the employee representative being favoured over that of management as less subject to feedback from performance. Although the potential endogeneity of employee trust in management is modelled, a preferred inverse measure of trust (or dissonance) is then constructed from the discrepancy between the assessments of the two sides of the quality of workplace industrial relations. Employee trust is associated throughout with improved establishment performance, and conversely for the dissonance counterpart. In their presence, there is no suggestion that one type of workplace representation is superior to another. Simply put, good industrial relations trumps institutional form. |
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Trust and Workplace Performancetrust, dissonance, workplace employee representation, economic/financial performance, labour productivityUsing European Company Survey data, this paper explores the relationship between trust and establishment performance under two different types of workplace representation, works councils on the one hand and union bodies on the other. Trust is initially measured using the individual survey respondent’s assessment of the ‘contribution’ of the other side, the rating of the employee representative being favoured over that of management as less subject to feedback from performance. Although the potential endogeneity of employee trust in management is modelled, a preferred inverse measure of trust (or dissonance) is then constructed from the discrepancy between the assessments of the two sides of the quality of workplace industrial relations. Employee trust is associated throughout with improved establishment performance, and conversely for the dissonance counterpart. In their presence, there is no suggestion that one type of workplace representation is superior to another. Simply put, good industrial relations trumps institutional form.Wiley2020-01-08info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/10316/95437http://hdl.handle.net/10316/95437https://doi.org/10.1111/bjir.12517eng0007-10801467-8543https://onlinelibrary.wiley.com/doi/10.1111/bjir.12517T. Addison, JohnTeixeira, Paulinoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-05-25T04:17:11Zoai:estudogeral.uc.pt:10316/95437Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T21:13:56.058963Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Trust and Workplace Performance |
title |
Trust and Workplace Performance |
spellingShingle |
Trust and Workplace Performance T. Addison, John trust, dissonance, workplace employee representation, economic/financial performance, labour productivity |
title_short |
Trust and Workplace Performance |
title_full |
Trust and Workplace Performance |
title_fullStr |
Trust and Workplace Performance |
title_full_unstemmed |
Trust and Workplace Performance |
title_sort |
Trust and Workplace Performance |
author |
T. Addison, John |
author_facet |
T. Addison, John Teixeira, Paulino |
author_role |
author |
author2 |
Teixeira, Paulino |
author2_role |
author |
dc.contributor.author.fl_str_mv |
T. Addison, John Teixeira, Paulino |
dc.subject.por.fl_str_mv |
trust, dissonance, workplace employee representation, economic/financial performance, labour productivity |
topic |
trust, dissonance, workplace employee representation, economic/financial performance, labour productivity |
description |
Using European Company Survey data, this paper explores the relationship between trust and establishment performance under two different types of workplace representation, works councils on the one hand and union bodies on the other. Trust is initially measured using the individual survey respondent’s assessment of the ‘contribution’ of the other side, the rating of the employee representative being favoured over that of management as less subject to feedback from performance. Although the potential endogeneity of employee trust in management is modelled, a preferred inverse measure of trust (or dissonance) is then constructed from the discrepancy between the assessments of the two sides of the quality of workplace industrial relations. Employee trust is associated throughout with improved establishment performance, and conversely for the dissonance counterpart. In their presence, there is no suggestion that one type of workplace representation is superior to another. Simply put, good industrial relations trumps institutional form. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-01-08 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10316/95437 http://hdl.handle.net/10316/95437 https://doi.org/10.1111/bjir.12517 |
url |
http://hdl.handle.net/10316/95437 https://doi.org/10.1111/bjir.12517 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
0007-1080 1467-8543 https://onlinelibrary.wiley.com/doi/10.1111/bjir.12517 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Wiley |
publisher.none.fl_str_mv |
Wiley |
dc.source.none.fl_str_mv |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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