Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy
Autor(a) principal: | |
---|---|
Data de Publicação: | 2014 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/30151 |
Resumo: | The lean startup model represents a recent way of developing new products and services; nevertheless there is little information about the implementation at companies. The author of this thesis addresses this gap in literature by providing a practical example of an organization adapting the lean startup model. The single-case study involves the air solutions provider Pro Sky that tries to develop a new airport concierge service. In-depth insights are gained by interviews, participant-observation and simulation of the new service. In comparison to past new service developments at Pro Sky, the lean model helps to speed up the development process, reduces waste and lowers the negative effects of cognitive biases. The model enforces Pro Sky’s aim of developing into a customer-driven company. Obstacles lie within offering the clients an unfinished product and the resulting fear of the loss of reputation. |
id |
RCAP_770de75ea7282e32d3532d33f010a82e |
---|---|
oai_identifier_str |
oai:run.unl.pt:10362/30151 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shyLean startupEntrepreneurship,Single case studyCognitive biasesDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe lean startup model represents a recent way of developing new products and services; nevertheless there is little information about the implementation at companies. The author of this thesis addresses this gap in literature by providing a practical example of an organization adapting the lean startup model. The single-case study involves the air solutions provider Pro Sky that tries to develop a new airport concierge service. In-depth insights are gained by interviews, participant-observation and simulation of the new service. In comparison to past new service developments at Pro Sky, the lean model helps to speed up the development process, reduces waste and lowers the negative effects of cognitive biases. The model enforces Pro Sky’s aim of developing into a customer-driven company. Obstacles lie within offering the clients an unfinished product and the resulting fear of the loss of reputation.Lages, Luis FilipeSarfati, GilbertoRUNStäger, Niko2022-10-30T00:30:34Z2014-10-062014-10-06T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/30151TID:201475987enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:16:38Zoai:run.unl.pt:10362/30151Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:29:25.373199Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
title |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
spellingShingle |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy Stäger, Niko Lean startup Entrepreneurship, Single case study Cognitive biases Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
title_short |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
title_full |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
title_fullStr |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
title_full_unstemmed |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
title_sort |
Use of the lean model at pro sky single case study on how lean startup model can be used to implement a new service at pro shy |
author |
Stäger, Niko |
author_facet |
Stäger, Niko |
author_role |
author |
dc.contributor.none.fl_str_mv |
Lages, Luis Filipe Sarfati, Gilberto RUN |
dc.contributor.author.fl_str_mv |
Stäger, Niko |
dc.subject.por.fl_str_mv |
Lean startup Entrepreneurship, Single case study Cognitive biases Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
topic |
Lean startup Entrepreneurship, Single case study Cognitive biases Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
description |
The lean startup model represents a recent way of developing new products and services; nevertheless there is little information about the implementation at companies. The author of this thesis addresses this gap in literature by providing a practical example of an organization adapting the lean startup model. The single-case study involves the air solutions provider Pro Sky that tries to develop a new airport concierge service. In-depth insights are gained by interviews, participant-observation and simulation of the new service. In comparison to past new service developments at Pro Sky, the lean model helps to speed up the development process, reduces waste and lowers the negative effects of cognitive biases. The model enforces Pro Sky’s aim of developing into a customer-driven company. Obstacles lie within offering the clients an unfinished product and the resulting fear of the loss of reputation. |
publishDate |
2014 |
dc.date.none.fl_str_mv |
2014-10-06 2014-10-06T00:00:00Z 2022-10-30T00:30:34Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/30151 TID:201475987 |
url |
http://hdl.handle.net/10362/30151 |
identifier_str_mv |
TID:201475987 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799137920034013184 |