Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.22/7308 |
Resumo: | Purpose: The purpose of this article is to discuss the impact of Supplier orientation and the resulting Supply Chain Management (SCM) approach, on the organizational performance of ISO 9001 Quality Management Systems certified organizations. Methodology/Approach: Following a literature review, a full structural conceptual model was proposed. An online survey was administered to managers of Portuguese organizations with certified ISO 9001 Quality Management Systems. Descriptive Statistics and Structural Model Equations were used to validate the proposed conceptual model. Findings: There are positive relationships between Organization Strategy and Supplier Orientation, between Supplier Orientation and Stakeholders Satisfaction, and between Stakeholders Satisfaction and Organizational Performance Orientation, supporting ISO 9001:2015. These findings provide insights that supplier orientation, mediated by stakeholder satisfaction, is an essential tool for organizational competitive sustainable advantage. Research Limitation/implication: The analysis was based on managers of ISO 9001 certified organizations perceptions, so additional studies with actual data and longitudinal studies should be useful for further validation. Originality/Value of paper: The importance of the overall organizational ecosystem is highlighted with potential impact on the more than 1 Million ISO 9001 organizations certified worldwide and in their suppliers. |
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Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified OrganizationsQuality ManagementISO 9001Supplier managementStakeholder satisfactionOrganizational performancePurpose: The purpose of this article is to discuss the impact of Supplier orientation and the resulting Supply Chain Management (SCM) approach, on the organizational performance of ISO 9001 Quality Management Systems certified organizations. Methodology/Approach: Following a literature review, a full structural conceptual model was proposed. An online survey was administered to managers of Portuguese organizations with certified ISO 9001 Quality Management Systems. Descriptive Statistics and Structural Model Equations were used to validate the proposed conceptual model. Findings: There are positive relationships between Organization Strategy and Supplier Orientation, between Supplier Orientation and Stakeholders Satisfaction, and between Stakeholders Satisfaction and Organizational Performance Orientation, supporting ISO 9001:2015. These findings provide insights that supplier orientation, mediated by stakeholder satisfaction, is an essential tool for organizational competitive sustainable advantage. Research Limitation/implication: The analysis was based on managers of ISO 9001 certified organizations perceptions, so additional studies with actual data and longitudinal studies should be useful for further validation. Originality/Value of paper: The importance of the overall organizational ecosystem is highlighted with potential impact on the more than 1 Million ISO 9001 organizations certified worldwide and in their suppliers.Technical University of KosiceRepositório Científico do Instituto Politécnico do PortoFonseca, Luís MiguelLima, Vanda Marlene2016-01-07T10:53:57Z2015-12-312015-12-31T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/7308engFonseca, L.M., Lima, V.M., (2015).Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations . Quality Innovation Prosperity, 19(2), 32-541338-984X10.12776/QIP.V19I2.592info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-13T12:47:46Zoai:recipp.ipp.pt:10400.22/7308Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:27:48.941317Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
title |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
spellingShingle |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations Fonseca, Luís Miguel Quality Management ISO 9001 Supplier management Stakeholder satisfaction Organizational performance |
title_short |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
title_full |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
title_fullStr |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
title_full_unstemmed |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
title_sort |
Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations |
author |
Fonseca, Luís Miguel |
author_facet |
Fonseca, Luís Miguel Lima, Vanda Marlene |
author_role |
author |
author2 |
Lima, Vanda Marlene |
author2_role |
author |
dc.contributor.none.fl_str_mv |
Repositório Científico do Instituto Politécnico do Porto |
dc.contributor.author.fl_str_mv |
Fonseca, Luís Miguel Lima, Vanda Marlene |
dc.subject.por.fl_str_mv |
Quality Management ISO 9001 Supplier management Stakeholder satisfaction Organizational performance |
topic |
Quality Management ISO 9001 Supplier management Stakeholder satisfaction Organizational performance |
description |
Purpose: The purpose of this article is to discuss the impact of Supplier orientation and the resulting Supply Chain Management (SCM) approach, on the organizational performance of ISO 9001 Quality Management Systems certified organizations. Methodology/Approach: Following a literature review, a full structural conceptual model was proposed. An online survey was administered to managers of Portuguese organizations with certified ISO 9001 Quality Management Systems. Descriptive Statistics and Structural Model Equations were used to validate the proposed conceptual model. Findings: There are positive relationships between Organization Strategy and Supplier Orientation, between Supplier Orientation and Stakeholders Satisfaction, and between Stakeholders Satisfaction and Organizational Performance Orientation, supporting ISO 9001:2015. These findings provide insights that supplier orientation, mediated by stakeholder satisfaction, is an essential tool for organizational competitive sustainable advantage. Research Limitation/implication: The analysis was based on managers of ISO 9001 certified organizations perceptions, so additional studies with actual data and longitudinal studies should be useful for further validation. Originality/Value of paper: The importance of the overall organizational ecosystem is highlighted with potential impact on the more than 1 Million ISO 9001 organizations certified worldwide and in their suppliers. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-12-31 2015-12-31T00:00:00Z 2016-01-07T10:53:57Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.22/7308 |
url |
http://hdl.handle.net/10400.22/7308 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Fonseca, L.M., Lima, V.M., (2015).Impact of Supplier Management Strategies on the Organizational Performance of ISO 9001 Certified Organizations . Quality Innovation Prosperity, 19(2), 32-54 1338-984X 10.12776/QIP.V19I2.592 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Technical University of Kosice |
publisher.none.fl_str_mv |
Technical University of Kosice |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799131373507706880 |