An exploratory analysis of internal communication in times of the COVID-19 pandemic
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.8/9141 |
Resumo: | Communication is a key element for the success of any organization. The present study aims to construct and validate a scale of perception of internal communication. It is also intended to assess whether there are differences in internal communication between employees who are teleworking and those who are in-person work in times of the COVID-19 pandemic. The methodology used is quantitative in nature based on a questionnaire survey, with the sample consisting of 837 Portuguese individuals in a work context. The results show that the structure of the scale of perception of internal communication is composed of three factors: organizational information, communication with supervisors, and communication between colleagues. The perception of internal communication in the factor organizational information showed higher levels in workers who are in telecommuting situations. It is hoped that this work will enrich the academy and enable managers to use communication more effectively so that the organizations they manage become more competitive. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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7160 |
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An exploratory analysis of internal communication in times of the COVID-19 pandemicTeleworking effective communicationOrganizational informationInternal communicationCommunication with supervisorsCommunication between colleaguesCommunication is a key element for the success of any organization. The present study aims to construct and validate a scale of perception of internal communication. It is also intended to assess whether there are differences in internal communication between employees who are teleworking and those who are in-person work in times of the COVID-19 pandemic. The methodology used is quantitative in nature based on a questionnaire survey, with the sample consisting of 837 Portuguese individuals in a work context. The results show that the structure of the scale of perception of internal communication is composed of three factors: organizational information, communication with supervisors, and communication between colleagues. The perception of internal communication in the factor organizational information showed higher levels in workers who are in telecommuting situations. It is hoped that this work will enrich the academy and enable managers to use communication more effectively so that the organizations they manage become more competitive.WileyIC-OnlineGomes, PatríciaSantos, E.Martins, Elisete2023-12-28T12:08:41Z2023-02-232023-12-22T18:39:39Z2023-02-23T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.8/9141engGomes, Patrícia & Santos, Eulália & Martins, Elisete. (2023). An exploratory analysis of internal communication in times of the COVID‐19 pandemic. Global Business and Organizational Excellence. 10.1002/joe.22204.1932-2062cv-prod-328162710.1002/joe.22204metadata only accessinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:58:57Zoai:iconline.ipleiria.pt:10400.8/9141Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:51:43.816983Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
title |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
spellingShingle |
An exploratory analysis of internal communication in times of the COVID-19 pandemic Gomes, Patrícia Teleworking effective communication Organizational information Internal communication Communication with supervisors Communication between colleagues |
title_short |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
title_full |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
title_fullStr |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
title_full_unstemmed |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
title_sort |
An exploratory analysis of internal communication in times of the COVID-19 pandemic |
author |
Gomes, Patrícia |
author_facet |
Gomes, Patrícia Santos, E. Martins, Elisete |
author_role |
author |
author2 |
Santos, E. Martins, Elisete |
author2_role |
author author |
dc.contributor.none.fl_str_mv |
IC-Online |
dc.contributor.author.fl_str_mv |
Gomes, Patrícia Santos, E. Martins, Elisete |
dc.subject.por.fl_str_mv |
Teleworking effective communication Organizational information Internal communication Communication with supervisors Communication between colleagues |
topic |
Teleworking effective communication Organizational information Internal communication Communication with supervisors Communication between colleagues |
description |
Communication is a key element for the success of any organization. The present study aims to construct and validate a scale of perception of internal communication. It is also intended to assess whether there are differences in internal communication between employees who are teleworking and those who are in-person work in times of the COVID-19 pandemic. The methodology used is quantitative in nature based on a questionnaire survey, with the sample consisting of 837 Portuguese individuals in a work context. The results show that the structure of the scale of perception of internal communication is composed of three factors: organizational information, communication with supervisors, and communication between colleagues. The perception of internal communication in the factor organizational information showed higher levels in workers who are in telecommuting situations. It is hoped that this work will enrich the academy and enable managers to use communication more effectively so that the organizations they manage become more competitive. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-12-28T12:08:41Z 2023-02-23 2023-12-22T18:39:39Z 2023-02-23T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.8/9141 |
url |
http://hdl.handle.net/10400.8/9141 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Gomes, Patrícia & Santos, Eulália & Martins, Elisete. (2023). An exploratory analysis of internal communication in times of the COVID‐19 pandemic. Global Business and Organizational Excellence. 10.1002/joe.22204. 1932-2062 cv-prod-3281627 10.1002/joe.22204 |
dc.rights.driver.fl_str_mv |
metadata only access info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
metadata only access |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Wiley |
publisher.none.fl_str_mv |
Wiley |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799137008158769152 |