Designing and implementing a performance measurement system in Auto Ribeiro, Lda.

Detalhes bibliográficos
Autor(a) principal: Nunes, Benedita Calheiros Pinto
Data de Publicação: 2014
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/14929
Resumo: In any business it is very important to measure the performance and it helps to select key information to make better decisions on time. This research focuses on the design and implementation of a performance measurement system in a Portuguese medium size firm operating in the specialized health care transformation vehicles industry. From the evidence that outputs from Auto Ribeiro’s current information system is misaligned with the company’s objectives and strategy, this research tries to solve this business problem through the development of a Balanced Scorecard analysis, although there are some issues, which deserve further development.
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spelling Designing and implementing a performance measurement system in Auto Ribeiro, Lda.Balanced scorecardKey performance indicatorPerformance managementTransformation IndustryIn any business it is very important to measure the performance and it helps to select key information to make better decisions on time. This research focuses on the design and implementation of a performance measurement system in a Portuguese medium size firm operating in the specialized health care transformation vehicles industry. From the evidence that outputs from Auto Ribeiro’s current information system is misaligned with the company’s objectives and strategy, this research tries to solve this business problem through the development of a Balanced Scorecard analysis, although there are some issues, which deserve further development.NSBE - UNLFerreira, LeonorRUNNunes, Benedita Calheiros Pinto2015-05-13T09:15:40Z2014-062014-06-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/14929TID:201528304enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T03:50:23Zoai:run.unl.pt:10362/14929Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:22:11.236227Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
title Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
spellingShingle Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
Nunes, Benedita Calheiros Pinto
Balanced scorecard
Key performance indicator
Performance management
Transformation Industry
title_short Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
title_full Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
title_fullStr Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
title_full_unstemmed Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
title_sort Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
author Nunes, Benedita Calheiros Pinto
author_facet Nunes, Benedita Calheiros Pinto
author_role author
dc.contributor.none.fl_str_mv Ferreira, Leonor
RUN
dc.contributor.author.fl_str_mv Nunes, Benedita Calheiros Pinto
dc.subject.por.fl_str_mv Balanced scorecard
Key performance indicator
Performance management
Transformation Industry
topic Balanced scorecard
Key performance indicator
Performance management
Transformation Industry
description In any business it is very important to measure the performance and it helps to select key information to make better decisions on time. This research focuses on the design and implementation of a performance measurement system in a Portuguese medium size firm operating in the specialized health care transformation vehicles industry. From the evidence that outputs from Auto Ribeiro’s current information system is misaligned with the company’s objectives and strategy, this research tries to solve this business problem through the development of a Balanced Scorecard analysis, although there are some issues, which deserve further development.
publishDate 2014
dc.date.none.fl_str_mv 2014-06
2014-06-01T00:00:00Z
2015-05-13T09:15:40Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/14929
TID:201528304
url http://hdl.handle.net/10362/14929
identifier_str_mv TID:201528304
dc.language.iso.fl_str_mv eng
language eng
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eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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