Trust relationship in the interorganizational context

• Autor(a) principal: Maciel, Emily Tavares Pessoa
• Data de Publicação: 2023
• Outros Autores: Cunha Callado, Antônio André
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://nidisag.isag.pt/index.php/IJAM/article/view/687

Purpose: Faced with the need to obtain competitive advantages and to expose greater market values, companies have resorted to interorganizational relationships, this research purpose identify how the interorganizational relationship works, focusing on the trust, between a large company that produces disposable items and companies in their network, which work together, analyzing whether there are mutual relationships of trust between organizations.Design/methodology/approach: The research represents an explorative case study with an application of a qualitative methodology, namely with the use of semi-structured interview and discourse analysis.Findings: Study revealed that organizations need for trustwith their business partners, considering it mutual and indispensable. The superior tone of voice, in relation to the position of the organization was also perceived, through the analysis of the interviewee's discourse. There was also a fear of the possible dependence that may occur when there are relationships with only one supplier.Practical implications: The findings suggest that there is a need for good relationship, promptness and trust for the companies that relate to succeed in the market.Originality/value: This study contributes to literature by interorganizational context and the trust relationship, increasingly important for organizational dynamism and the unbridled need for interorganizational relationships.Keywords: Organizations, Trust relationship, Interorganizational relationships https://doi.org/10.58869/EJABM008/SI01