Working in a tourism company: experience at Dixo´s Oporto Apartments
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.22/17930 |
Resumo: | The present report is part of the curricular internship of the Master’s degree in Intercultural Studies for Business, from the Porto Accounting and Business School (Instituto Superior de Contabilidade e Administração do Porto). This internship took place at the tourism field related company, Dixo’s Oporto Apartments. Globalization has been increasing at unprecedented rates and with that, the limits and the borders between countries and nations have been reducing. As a result, there has been a marked increase in the need for intercultural communication as it becomes reality and people depend more on this type of communication. The tourism sector is no exception from the inevitable changes imposed by globalization, and it too depends on intercultural communication. Cities such as Porto with a great flux of tourism rely on the finest quality services delivered by leading professionals. High standards can only be achieved by those who are used to intercultural communication and are familiarized with concepts such as globalization and interculturality. The purpose of this report is to describe and understand, at the most precise level the activities carried out during the internship based on the concepts and knowledge learnt during the master’s degree. |
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Working in a tourism company: experience at Dixo´s Oporto ApartmentsGlobalizationCultureIntercultural communicationTourismGlobalizaçãoTurismoCulturaComunicação interculturalGestãoThe present report is part of the curricular internship of the Master’s degree in Intercultural Studies for Business, from the Porto Accounting and Business School (Instituto Superior de Contabilidade e Administração do Porto). This internship took place at the tourism field related company, Dixo’s Oporto Apartments. Globalization has been increasing at unprecedented rates and with that, the limits and the borders between countries and nations have been reducing. As a result, there has been a marked increase in the need for intercultural communication as it becomes reality and people depend more on this type of communication. The tourism sector is no exception from the inevitable changes imposed by globalization, and it too depends on intercultural communication. Cities such as Porto with a great flux of tourism rely on the finest quality services delivered by leading professionals. High standards can only be achieved by those who are used to intercultural communication and are familiarized with concepts such as globalization and interculturality. The purpose of this report is to describe and understand, at the most precise level the activities carried out during the internship based on the concepts and knowledge learnt during the master’s degree.O presente relatório insere-se no âmbito do estágio curricular do Mestrado em Estudos Interculturais para Negócio, no Instituto Superior de Contabilidade e Administração do Porto (ISCAP). O estágio decorreu na empresa Dixo’s Oporto Apartments que se insere na área do Turismo. A globalização tem vindo a crescer a níveis nunca previstos e, com isso, os limites e as fronteiras entre países e nações vêm diminuindo. Com isso, a comunicação intercultural tem crescido assim como o crescimento da comunicação entre diferentes culturas, uma constante e as pessoas dependem cada vez mais desse tipo de comunicação sendo uma realidade óbvia atualmente. O turismo vive desse tipo de comunicação e da globalização. Cidades como o Porto, com grande fluxo turístico, contam com serviços de qualidade prestados por profissionais formados por excelência. Padrões elevados só podem ser alcançados por aqueles que estão acostumados a comunicação intercultural e familiarizados com conceitos como globalização e interculturalidade. O objetivo deste relatório é descrever e compreender da forma mais precisa as atividades desenvolvidas durante o estágio com base nos conceitos e conhecimentos aprendidos durante o mestrado.Furtado, Marco António Cerqueira MendesRepositório Científico do Instituto Politécnico do PortoBrito, João Afonso Piano Borges de2021-05-17T10:48:35Z2021-01-222021-01-22T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10400.22/17930TID:202669157enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-13T13:09:09Zoai:recipp.ipp.pt:10400.22/17930Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:37:31.380480Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
title |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
spellingShingle |
Working in a tourism company: experience at Dixo´s Oporto Apartments Brito, João Afonso Piano Borges de Globalization Culture Intercultural communication Tourism Globalização Turismo Cultura Comunicação intercultural Gestão |
title_short |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
title_full |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
title_fullStr |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
title_full_unstemmed |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
title_sort |
Working in a tourism company: experience at Dixo´s Oporto Apartments |
author |
Brito, João Afonso Piano Borges de |
author_facet |
Brito, João Afonso Piano Borges de |
author_role |
author |
dc.contributor.none.fl_str_mv |
Furtado, Marco António Cerqueira Mendes Repositório Científico do Instituto Politécnico do Porto |
dc.contributor.author.fl_str_mv |
Brito, João Afonso Piano Borges de |
dc.subject.por.fl_str_mv |
Globalization Culture Intercultural communication Tourism Globalização Turismo Cultura Comunicação intercultural Gestão |
topic |
Globalization Culture Intercultural communication Tourism Globalização Turismo Cultura Comunicação intercultural Gestão |
description |
The present report is part of the curricular internship of the Master’s degree in Intercultural Studies for Business, from the Porto Accounting and Business School (Instituto Superior de Contabilidade e Administração do Porto). This internship took place at the tourism field related company, Dixo’s Oporto Apartments. Globalization has been increasing at unprecedented rates and with that, the limits and the borders between countries and nations have been reducing. As a result, there has been a marked increase in the need for intercultural communication as it becomes reality and people depend more on this type of communication. The tourism sector is no exception from the inevitable changes imposed by globalization, and it too depends on intercultural communication. Cities such as Porto with a great flux of tourism rely on the finest quality services delivered by leading professionals. High standards can only be achieved by those who are used to intercultural communication and are familiarized with concepts such as globalization and interculturality. The purpose of this report is to describe and understand, at the most precise level the activities carried out during the internship based on the concepts and knowledge learnt during the master’s degree. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-05-17T10:48:35Z 2021-01-22 2021-01-22T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
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masterThesis |
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publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.22/17930 TID:202669157 |
url |
http://hdl.handle.net/10400.22/17930 |
identifier_str_mv |
TID:202669157 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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