Competencies management in the banking sector in Angola

• Autor(a) principal: Sousa, Zélia Maritsan da Silva e
• Data de Publicação: 2018
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/17365
• topic: Competencies; Banking sector; Qualification; Competency management; Gestão de recursos humanos; Gestão de competências; Sector bancário; Qualificação profissional; Angola; África Austral

Competencies are a key issue in setting policies and practices associated with the managing in human resources and matches modern managing methodology requirements to develop organizational capabilities; the professional environment and motivational needs of commited employees. As competencies are a strategic asset for the banking sector and has been underresearch in Angola, this study intends to profile banking competencies in this context. With a sample 130 employees from different banking institutions in Angola, we collected data with a personally administered questionnaire to depict the professional situation and individual prescriptions of competencies required to perform their functions. These competencies were built from extant literature and Suleman’s (2007) model. Data was factor analyzed to check validity and also reliability requirements. A valid solution was found, that aggregated competencies in line with literature. The sets of competencies aggregate around social, compliance, learning (cognitive), analytical (cognitive), and commercial competencies, by rank of importance. These findings can provide a useful matrix to align competencies management in banking sector in Angola.