As práticas dos consultórios na rua: perspectivas para o monitoramento e avaliação do campo

• Autor(a) principal: Machado, Marcelo Pedra Martins
• Data de Publicação: 2021
• Outros Autores: [e-mail]
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/17564
• topic: Homeless persons; Primary health care; Health services; Public health practice; Health personnel; Unified health system; Pessoas em situação de rua; Atenção primária à saúde; Serviços de saúde; Prática de saúde pública; Pessoal de saúde; Sistema Único de Saúde; CIENCIAS DA SAUDE::SAUDE COLETIVA

Street Offices Teams (eCR) are Primary Health Care (PHC) teams, specific for the care of the homeless population (PSR), in the Unified Health System (SUS). These teams were created in 2011 by the National Primary Care Policy. Currently, we have active 171 eCR in the national territory, with approximately 1,500 professionals. In this scenario, national information about the eCR work process is still incipient, especially those that can contribute to the orientation and organization of the work process, such as the objectives and the expected resolutivity of the eCR's performance in PHC, in addition to criteria for monitoring and evaluating the practice of these teams. This thesis sought to systematize and debate the notions of objective, resolution and monitoring and evaluation criteria from the literature (2009/2020), the registration of eCR practices (2019/2020), and the actors involved (researchers, eCR managers, eCR workers and users - people living on the streets) (2020). The methodology adopted for this followed three steps. Initially, a documental analysis and scientific literature review on these specific teams were carried out, to map the meanings and meaningfulness embedded on the eCR objectives, resolution and monitoring and evaluating criteria. Then, a set of data from the National Register of Health Establishments (CNES, in Portuguese) was analyzed, as well as four forms from the electronic medical record of the AB (e-SUS AB) - registration forms, individual care, procedures and collective activities), to obtain a picture of the eCR implementation scenario, the professional profile of the teams, in addition to the mapping of team practices. Finally, we conducted 28 interviews with the actors directly involved with the eCR practices in five regions of the country to obtain the actors' position and meanings and meaningfulness on the studied notions. Immersion in the eCR universe revealed that the literature on the objectives, resolution and monitoring and evaluation criteria for eCR is still timid. In the official documents and the scientific literature, the central theme was the access (from PSR to AB and SUS, expanding the resoluteness of eCR and reinforcing eCR as a PHC team in local networks). The literature, the practices mapped in e-SUS AB and the interviews pointed to the increase of nurses and doctors in the teams as an issue to be analyzed, with effects on the team's work process. Other issues raised were the need to have a specific approach for women on the street and people with alcohol and other drugs problems. In general, the systematization of these notions provoked reflections on the possibilities and limits of eCR and AB activities. Exchanges with the fields studied (literature, electronic medical records and the actors involved) showed that eCRs travel across many borders (the boundaries of public policies, PHC and Mental Health, between fields of knowledge, between civil society and public policies). Due to this characteristic and its trajectory in SUS, eCR can be a bridge, provoking and sustaining connections more than delimiting borders.