The vision of the work authorized a health plan

Detalhes bibliográficos
Autor(a) principal: Maria Rejane Maia Pinheiro de Abreu
Data de Publicação: 2007
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UFC
Texto Completo: http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3561
Resumo: This study it focused the vision of the work on the part of 4 (four) health plane workers of a private plan of located health in Fortaleza, in the CearÃ. It was materialize through the qualitative method and of the technique of the structuralized interview. The citizens had been of the feminine sort, had ages between 30 and 36 years and worked have, at least, 1 year in the health plane workers function. Questions had been distinguished that if had repeated in the scope of the diversity of the gotten material, longing for to interpret them. The analysis of the visions of participants to the work was developed in agreement the critical model of the basic dimensions of the task of Hackman and Oldham (1976) and psychological states: the direction that a person finds in the exerted function, the feeling of responsibility, the interpersonal knowledge of its performance in the work and relations. The ideas of Antunes (2005, 2006) and Codo had contributed to understand the content of this study (1993, 2002) on the work. The discoveries of this research, that cannot be generalized, are enclosed in the final consideration. Its results had indicated that the vision of the work on the part of the health plane workers of a health plan presented incoherence with its moral values, without autonomy, with great which had psychic load to the conflicts, with low return, also financial, not recognized or valued by the organization, however challenging, stimulant to the learning, not routine and useful to the customers and the society.
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spelling info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisThe vision of the work authorized a health planA visÃo do trabalho em autorizadores de um plano de saÃde2007-08-07Hilda Coutinho de Oliveira20893973300CÃssio Adriano Braz de Aquino25962949315http://lattes.cnpq.br/0857879689626098 Francisco Correia de Oliveira47937491868http://lattes.cnpq.br/187327631158052338172747187http://lattes.cnpq.br/3603680463764910Maria Rejane Maia Pinheiro de AbreuUniversidade Federal do CearÃPrograma de PÃs-GraduaÃÃo em AdministraÃÃo e ControladoriaUFCBR SaÃde Mental Trabalho Plano de SaÃdeAutorizadoresHalth Plane Workers Health Plane Work Mental Health ADMINISTRACAOThis study it focused the vision of the work on the part of 4 (four) health plane workers of a private plan of located health in Fortaleza, in the CearÃ. It was materialize through the qualitative method and of the technique of the structuralized interview. The citizens had been of the feminine sort, had ages between 30 and 36 years and worked have, at least, 1 year in the health plane workers function. Questions had been distinguished that if had repeated in the scope of the diversity of the gotten material, longing for to interpret them. The analysis of the visions of participants to the work was developed in agreement the critical model of the basic dimensions of the task of Hackman and Oldham (1976) and psychological states: the direction that a person finds in the exerted function, the feeling of responsibility, the interpersonal knowledge of its performance in the work and relations. The ideas of Antunes (2005, 2006) and Codo had contributed to understand the content of this study (1993, 2002) on the work. The discoveries of this research, that cannot be generalized, are enclosed in the final consideration. Its results had indicated that the vision of the work on the part of the health plane workers of a health plan presented incoherence with its moral values, without autonomy, with great which had psychic load to the conflicts, with low return, also financial, not recognized or valued by the organization, however challenging, stimulant to the learning, not routine and useful to the customers and the society.Este estudo focalizou a visÃo do trabalho por parte de 4 (quatro) autorizadores de um plano de saÃde privado localizado em Fortaleza, no CearÃ. Concretizou-se atravÃs do mÃtodo qualitativo e da tÃcnica da entrevista estruturada. Os sujeitos foram do gÃnero feminino, tinham idades entre 30 e 36 anos e trabalhavam hÃ, pelo menos, 1 ano na funÃÃo de autorizador. Destacaram-se questÃes que se repetiram no Ãmbito da diversidade do material obtido, almejando interpretÃ-las. A anÃlise das visÃes dos participantes concernentes ao trabalho foi desenvolvida conforme o modelo das dimensÃes bÃsicas da tarefa de Hackman e Oldham (1976) e os estados psicolÃgicos crÃticos: o sentido que uma pessoa encontra na funÃÃo exercida, o sentimento de responsabilidade, o conhecimento de seu desempenho no trabalho e as relaÃÃes interpessoais. ContribuÃram para entender o conteÃdo desse estudo as idÃias de Antunes (2005, 2006) e Codo (1993, 2002) sobre o trabalho. As descobertas desta pesquisa, que nÃo podem ser generalizadas, estÃo incluÃdas nas consideraÃÃes finais. Conclui-se, que o trabalho do autorizador à um trabalho com repercussÃes emocionais, gerador de instabilidade em seus contatos, com baixa cooperaÃÃo entre a equipe, causador de sentimentos de inseguranÃa e medo, com baixa autonomia e alta carga de ritmo nas tarefas executadas. Os resultados indicaram que a visÃo do trabalho por parte dos autorizadores de um plano de saÃde apresentou incoerÃncia com seus valores morais, sem autonomia, com grande carga psÃquica devido aos conflitos, com baixo retorno, inclusive financeiro, nÃo reconhecido ou valorizado pela organizaÃÃo, porÃm desafiador, estimulante ao aprendizado, nÃo rotineiro e Ãtil aos clientes e a sociedade.http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3561application/pdfinfo:eu-repo/semantics/openAccessporreponame:Biblioteca Digital de Teses e Dissertações da UFCinstname:Universidade Federal do Cearáinstacron:UFC2019-01-21T11:16:39Zmail@mail.com -
dc.title.en.fl_str_mv The vision of the work authorized a health plan
dc.title.alternative.pt.fl_str_mv A visÃo do trabalho em autorizadores de um plano de saÃde
title The vision of the work authorized a health plan
spellingShingle The vision of the work authorized a health plan
Maria Rejane Maia Pinheiro de Abreu
SaÃde Mental
Trabalho
Plano de SaÃde
Autorizadores
Halth Plane Workers
Health Plane
Work
Mental Health
ADMINISTRACAO
title_short The vision of the work authorized a health plan
title_full The vision of the work authorized a health plan
title_fullStr The vision of the work authorized a health plan
title_full_unstemmed The vision of the work authorized a health plan
title_sort The vision of the work authorized a health plan
author Maria Rejane Maia Pinheiro de Abreu
author_facet Maria Rejane Maia Pinheiro de Abreu
author_role author
dc.contributor.advisor1.fl_str_mv Hilda Coutinho de Oliveira
dc.contributor.advisor1ID.fl_str_mv 20893973300
dc.contributor.referee1.fl_str_mv CÃssio Adriano Braz de Aquino
dc.contributor.referee1ID.fl_str_mv 25962949315
dc.contributor.referee1Lattes.fl_str_mv http://lattes.cnpq.br/0857879689626098
dc.contributor.referee2.fl_str_mv Francisco Correia de Oliveira
dc.contributor.referee2ID.fl_str_mv 47937491868
dc.contributor.referee2Lattes.fl_str_mv http://lattes.cnpq.br/1873276311580523
dc.contributor.authorID.fl_str_mv 38172747187
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/3603680463764910
dc.contributor.author.fl_str_mv Maria Rejane Maia Pinheiro de Abreu
contributor_str_mv Hilda Coutinho de Oliveira
CÃssio Adriano Braz de Aquino
Francisco Correia de Oliveira
dc.subject.por.fl_str_mv SaÃde Mental
Trabalho
Plano de SaÃde
Autorizadores
topic SaÃde Mental
Trabalho
Plano de SaÃde
Autorizadores
Halth Plane Workers
Health Plane
Work
Mental Health
ADMINISTRACAO
dc.subject.eng.fl_str_mv Halth Plane Workers
Health Plane
Work
Mental Health
dc.subject.cnpq.fl_str_mv ADMINISTRACAO
dc.description.abstract.por.fl_txt_mv This study it focused the vision of the work on the part of 4 (four) health plane workers of a private plan of located health in Fortaleza, in the CearÃ. It was materialize through the qualitative method and of the technique of the structuralized interview. The citizens had been of the feminine sort, had ages between 30 and 36 years and worked have, at least, 1 year in the health plane workers function. Questions had been distinguished that if had repeated in the scope of the diversity of the gotten material, longing for to interpret them. The analysis of the visions of participants to the work was developed in agreement the critical model of the basic dimensions of the task of Hackman and Oldham (1976) and psychological states: the direction that a person finds in the exerted function, the feeling of responsibility, the interpersonal knowledge of its performance in the work and relations. The ideas of Antunes (2005, 2006) and Codo had contributed to understand the content of this study (1993, 2002) on the work. The discoveries of this research, that cannot be generalized, are enclosed in the final consideration. Its results had indicated that the vision of the work on the part of the health plane workers of a health plan presented incoherence with its moral values, without autonomy, with great which had psychic load to the conflicts, with low return, also financial, not recognized or valued by the organization, however challenging, stimulant to the learning, not routine and useful to the customers and the society.
Este estudo focalizou a visÃo do trabalho por parte de 4 (quatro) autorizadores de um plano de saÃde privado localizado em Fortaleza, no CearÃ. Concretizou-se atravÃs do mÃtodo qualitativo e da tÃcnica da entrevista estruturada. Os sujeitos foram do gÃnero feminino, tinham idades entre 30 e 36 anos e trabalhavam hÃ, pelo menos, 1 ano na funÃÃo de autorizador. Destacaram-se questÃes que se repetiram no Ãmbito da diversidade do material obtido, almejando interpretÃ-las. A anÃlise das visÃes dos participantes concernentes ao trabalho foi desenvolvida conforme o modelo das dimensÃes bÃsicas da tarefa de Hackman e Oldham (1976) e os estados psicolÃgicos crÃticos: o sentido que uma pessoa encontra na funÃÃo exercida, o sentimento de responsabilidade, o conhecimento de seu desempenho no trabalho e as relaÃÃes interpessoais. ContribuÃram para entender o conteÃdo desse estudo as idÃias de Antunes (2005, 2006) e Codo (1993, 2002) sobre o trabalho. As descobertas desta pesquisa, que nÃo podem ser generalizadas, estÃo incluÃdas nas consideraÃÃes finais. Conclui-se, que o trabalho do autorizador à um trabalho com repercussÃes emocionais, gerador de instabilidade em seus contatos, com baixa cooperaÃÃo entre a equipe, causador de sentimentos de inseguranÃa e medo, com baixa autonomia e alta carga de ritmo nas tarefas executadas. Os resultados indicaram que a visÃo do trabalho por parte dos autorizadores de um plano de saÃde apresentou incoerÃncia com seus valores morais, sem autonomia, com grande carga psÃquica devido aos conflitos, com baixo retorno, inclusive financeiro, nÃo reconhecido ou valorizado pela organizaÃÃo, porÃm desafiador, estimulante ao aprendizado, nÃo rotineiro e Ãtil aos clientes e a sociedade.
description This study it focused the vision of the work on the part of 4 (four) health plane workers of a private plan of located health in Fortaleza, in the CearÃ. It was materialize through the qualitative method and of the technique of the structuralized interview. The citizens had been of the feminine sort, had ages between 30 and 36 years and worked have, at least, 1 year in the health plane workers function. Questions had been distinguished that if had repeated in the scope of the diversity of the gotten material, longing for to interpret them. The analysis of the visions of participants to the work was developed in agreement the critical model of the basic dimensions of the task of Hackman and Oldham (1976) and psychological states: the direction that a person finds in the exerted function, the feeling of responsibility, the interpersonal knowledge of its performance in the work and relations. The ideas of Antunes (2005, 2006) and Codo had contributed to understand the content of this study (1993, 2002) on the work. The discoveries of this research, that cannot be generalized, are enclosed in the final consideration. Its results had indicated that the vision of the work on the part of the health plane workers of a health plan presented incoherence with its moral values, without autonomy, with great which had psychic load to the conflicts, with low return, also financial, not recognized or valued by the organization, however challenging, stimulant to the learning, not routine and useful to the customers and the society.
publishDate 2007
dc.date.issued.fl_str_mv 2007-08-07
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
status_str publishedVersion
format masterThesis
dc.identifier.uri.fl_str_mv http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3561
url http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3561
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do CearÃ
dc.publisher.program.fl_str_mv Programa de PÃs-GraduaÃÃo em AdministraÃÃo e Controladoria
dc.publisher.initials.fl_str_mv UFC
dc.publisher.country.fl_str_mv BR
publisher.none.fl_str_mv Universidade Federal do CearÃ
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da UFC
instname:Universidade Federal do Ceará
instacron:UFC
reponame_str Biblioteca Digital de Teses e Dissertações da UFC
collection Biblioteca Digital de Teses e Dissertações da UFC
instname_str Universidade Federal do Ceará
instacron_str UFC
institution UFC
repository.name.fl_str_mv -
repository.mail.fl_str_mv mail@mail.com
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