De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional da Universidade Federal do Espírito Santo (riUfes) |
Texto Completo: | http://repositorio.ufes.br/handle/10/1559 |
Resumo: | This study deals with Performance Assessment at work in the organizational context of the IFES. The objective of this study was to investigate the attitude of managers (immediate supervisors), of technical and of administrative staff (TAE) of C, D and E career levels at IFES campus Linhares towards the Performance Evaluation used at the Institute. It allows a critical reflection on how the attitude of those involved in the Performance Assessment process influenced on the results obtained. We sought to highlight how this instrument is used at the organizations, demonstrating some existing types of evaluation in the literature. Laws, decrees and resolutions that deal with the subject in Brazil were surveyed. The participants of the research were 31 subjects belonging to technical and administrative of different career levels and 12 immediate supervisors. It is, therefore, an empirical qualitative and quantitative study relating to the Performance Evaluation used at the Federal Institute of Espírito Santo - Linhares campus. In addition to the questionnaires, empirical data were produced through documental research, realized by checking the latest applied evaluations. It was observed that the performance evaluation currently used on campus is a model similar to the graphic scale. The results showed the need for changes in the evaluation performance system and predominantly in the bureaucratic vision. For TAE, it was noticed the desire to evaluate the immediate superior and the fear of subjectivity in the evaluation. As for the immediate supervisors, it was observed there was a certain difficulty to evaluate. In both categories studied, there was dissatisfaction with the way the evaluation performance is used. The results showed mainly that the Performance Evaluation is uncritical and bias and that does not result in effective human improvement and neither in a better public service performance. Before these results, the present study sought to contribute to the advancement of other researches in the area of Public Management through a deeper reflection on the importance of attitude of managers and public servants participating in a Performance Assessment process, especially in this type |
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Ferreira, Dirce Nazaré de AndradeLiberato, Midra SianPedra, Adriano Sant'AnaMozine, Augusto Cesar SalomãoZaganelli, Margareth Vetis2015-11-03T19:04:55Z2016-06-24T06:00:07Z2015-07-012015-07-01This study deals with Performance Assessment at work in the organizational context of the IFES. The objective of this study was to investigate the attitude of managers (immediate supervisors), of technical and of administrative staff (TAE) of C, D and E career levels at IFES campus Linhares towards the Performance Evaluation used at the Institute. It allows a critical reflection on how the attitude of those involved in the Performance Assessment process influenced on the results obtained. We sought to highlight how this instrument is used at the organizations, demonstrating some existing types of evaluation in the literature. Laws, decrees and resolutions that deal with the subject in Brazil were surveyed. The participants of the research were 31 subjects belonging to technical and administrative of different career levels and 12 immediate supervisors. It is, therefore, an empirical qualitative and quantitative study relating to the Performance Evaluation used at the Federal Institute of Espírito Santo - Linhares campus. In addition to the questionnaires, empirical data were produced through documental research, realized by checking the latest applied evaluations. It was observed that the performance evaluation currently used on campus is a model similar to the graphic scale. The results showed the need for changes in the evaluation performance system and predominantly in the bureaucratic vision. For TAE, it was noticed the desire to evaluate the immediate superior and the fear of subjectivity in the evaluation. As for the immediate supervisors, it was observed there was a certain difficulty to evaluate. In both categories studied, there was dissatisfaction with the way the evaluation performance is used. The results showed mainly that the Performance Evaluation is uncritical and bias and that does not result in effective human improvement and neither in a better public service performance. Before these results, the present study sought to contribute to the advancement of other researches in the area of Public Management through a deeper reflection on the importance of attitude of managers and public servants participating in a Performance Assessment process, especially in this typeTrata o presente trabalho de Avaliação de Desempenho no contexto organizacional do Ifes. O objetivo deste estudo foi investigar a atitude dos gestores (chefias imediatas) e dos servidores técnico-administrativos (TAE) das classes C, D e E do IFES campus Linhares quanto à Avaliação de Desempenho utilizada no Instituto. Permite uma reflexão crítica sobre como a atitude dos envolvidos no processo de Avaliação de Desempenho influencia os resultados obtidos. Buscou-se destacar como este instrumento é utilizado nas organizações, demonstrando alguns tipos de avaliação existentes. Foram pesquisadas leis, decretos e resoluções que tratam sobre o tema no Brasil. Participaram da pesquisa 31 técnicoadministrativos e 12 chefias imediatas. Trata-se de um estudo empírico quali-quantitativo referente a Avaliação de Desempenho utilizada no Instituto Federal do Espírito Santo campus Linhares. Além da aplicação de questionários, os dados empíricos foram produzidos por meio de pesquisa documental, realizada através da observação das últimas avaliações realizadas. Observou-se que a Avaliação de Desempenho utilizada atualmente no campus é um modelo semelhante à escala gráfica. Os resultados mostraram necessidade de mudanças na avaliação e visão predominantemente burocrática. Para os TAE, percebeu-se o desejo de avaliar a chefia imediata e o receio quanto à subjetividade existente na avaliação. Quanto às chefias imediatas, observou-se a existência de uma dificuldade ao avaliar. De forma comum em ambas categorias estudadas, observou-se uma insatisfação quanto à maneira de avaliação utilizada. O resultado demonstrou a Avaliação de Desempenho a-crítica e cartorial e que não resulta em melhorias efetivas do desempenho humano, e consequêntemente, do serviço público. Diante desses resultados, a presente pesquisa pretendeu colaborar para o avanço das demais pesquisas na área de Gestão Pública, através de uma reflexão mais profunda a respeito da importância da atitude dos gestores e servidores participantes de um processo de Avaliação de Desempenho, principalmente, nesse tipo de organizaçãoTexthttp://repositorio.ufes.br/handle/10/1559porUniversidade Federal do Espírito SantoMestrado Profissional em Gestão PúblicaPrograma de Pós-Graduação em Gestão PúblicaUFESBRCentro de Ciências Jurídicas e EconômicasPerformance evaluationPublic administrationAttitudeHuman performancePublic managementAvaliação de desempenhoAtitudesDesempenho humanoGestão públicaPessoal - AvaliaçãoPadrões de desempenhoAdministração públicaServidores públicos - AtitudesAdministração Pública35De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linharesinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da Universidade Federal do Espírito Santo (riUfes)instname:Universidade Federal do Espírito Santo (UFES)instacron:UFESORIGINALDa passiva a proativa uma abordagem de atitude frente a Avaliacao de desempenho na Administracao Publica o caso do Ifes campus Linhares.pdfDa passiva a proativa uma abordagem de atitude frente a Avaliacao de desempenho na Administracao Publica o caso do Ifes campus Linhares.pdfTexto completoapplication/pdf2358151http://repositorio.ufes.br/bitstreams/fef0b518-03d3-4e6d-bd77-c0f8dbc62bb8/download1c3ed7a9bb42beefc0e6f4c10f19fed4MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81748http://repositorio.ufes.br/bitstreams/070e3698-1cd2-4b4f-82b1-f66b1153803a/download8a4605be74aa9ea9d79846c1fba20a33MD5210/15592024-07-02 21:47:09.147oai:repositorio.ufes.br:10/1559http://repositorio.ufes.brRepositório InstitucionalPUBhttp://repositorio.ufes.br/oai/requestopendoar:21082024-07-02T21:47:09Repositório Institucional da Universidade Federal do Espírito Santo (riUfes) - Universidade Federal do Espírito Santo (UFES)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 |
dc.title.none.fl_str_mv |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
title |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
spellingShingle |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares Liberato, Midra Sian Performance evaluation Public administration Attitude Human performance Public management Avaliação de desempenho Atitudes Desempenho humano Gestão pública Administração Pública Pessoal - Avaliação Padrões de desempenho Administração pública Servidores públicos - Atitudes 35 |
title_short |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
title_full |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
title_fullStr |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
title_full_unstemmed |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
title_sort |
De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares |
author |
Liberato, Midra Sian |
author_facet |
Liberato, Midra Sian |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Ferreira, Dirce Nazaré de Andrade |
dc.contributor.author.fl_str_mv |
Liberato, Midra Sian |
dc.contributor.referee1.fl_str_mv |
Pedra, Adriano Sant'Ana |
dc.contributor.referee2.fl_str_mv |
Mozine, Augusto Cesar Salomão |
dc.contributor.referee3.fl_str_mv |
Zaganelli, Margareth Vetis |
contributor_str_mv |
Ferreira, Dirce Nazaré de Andrade Pedra, Adriano Sant'Ana Mozine, Augusto Cesar Salomão Zaganelli, Margareth Vetis |
dc.subject.eng.fl_str_mv |
Performance evaluation Public administration Attitude Human performance Public management |
topic |
Performance evaluation Public administration Attitude Human performance Public management Avaliação de desempenho Atitudes Desempenho humano Gestão pública Administração Pública Pessoal - Avaliação Padrões de desempenho Administração pública Servidores públicos - Atitudes 35 |
dc.subject.por.fl_str_mv |
Avaliação de desempenho Atitudes Desempenho humano Gestão pública |
dc.subject.cnpq.fl_str_mv |
Administração Pública |
dc.subject.br-rjbn.none.fl_str_mv |
Pessoal - Avaliação Padrões de desempenho Administração pública Servidores públicos - Atitudes |
dc.subject.udc.none.fl_str_mv |
35 |
description |
This study deals with Performance Assessment at work in the organizational context of the IFES. The objective of this study was to investigate the attitude of managers (immediate supervisors), of technical and of administrative staff (TAE) of C, D and E career levels at IFES campus Linhares towards the Performance Evaluation used at the Institute. It allows a critical reflection on how the attitude of those involved in the Performance Assessment process influenced on the results obtained. We sought to highlight how this instrument is used at the organizations, demonstrating some existing types of evaluation in the literature. Laws, decrees and resolutions that deal with the subject in Brazil were surveyed. The participants of the research were 31 subjects belonging to technical and administrative of different career levels and 12 immediate supervisors. It is, therefore, an empirical qualitative and quantitative study relating to the Performance Evaluation used at the Federal Institute of Espírito Santo - Linhares campus. In addition to the questionnaires, empirical data were produced through documental research, realized by checking the latest applied evaluations. It was observed that the performance evaluation currently used on campus is a model similar to the graphic scale. The results showed the need for changes in the evaluation performance system and predominantly in the bureaucratic vision. For TAE, it was noticed the desire to evaluate the immediate superior and the fear of subjectivity in the evaluation. As for the immediate supervisors, it was observed there was a certain difficulty to evaluate. In both categories studied, there was dissatisfaction with the way the evaluation performance is used. The results showed mainly that the Performance Evaluation is uncritical and bias and that does not result in effective human improvement and neither in a better public service performance. Before these results, the present study sought to contribute to the advancement of other researches in the area of Public Management through a deeper reflection on the importance of attitude of managers and public servants participating in a Performance Assessment process, especially in this type |
publishDate |
2015 |
dc.date.submitted.none.fl_str_mv |
2015-07-01 |
dc.date.accessioned.fl_str_mv |
2015-11-03T19:04:55Z |
dc.date.issued.fl_str_mv |
2015-07-01 |
dc.date.available.fl_str_mv |
2016-06-24T06:00:07Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufes.br/handle/10/1559 |
url |
http://repositorio.ufes.br/handle/10/1559 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
Text |
dc.publisher.none.fl_str_mv |
Universidade Federal do Espírito Santo Mestrado Profissional em Gestão Pública |
dc.publisher.program.fl_str_mv |
Programa de Pós-Graduação em Gestão Pública |
dc.publisher.initials.fl_str_mv |
UFES |
dc.publisher.country.fl_str_mv |
BR |
dc.publisher.department.fl_str_mv |
Centro de Ciências Jurídicas e Econômicas |
publisher.none.fl_str_mv |
Universidade Federal do Espírito Santo Mestrado Profissional em Gestão Pública |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional da Universidade Federal do Espírito Santo (riUfes) instname:Universidade Federal do Espírito Santo (UFES) instacron:UFES |
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Universidade Federal do Espírito Santo (UFES) |
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UFES |
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UFES |
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Repositório Institucional da Universidade Federal do Espírito Santo (riUfes) |
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Repositório Institucional da Universidade Federal do Espírito Santo (riUfes) |
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