WHY TO EXPLAIN? NORMALITY CONSTRUCTED THROUGH LANGUAGE IN ONCOLOGICAL CONSULTATIONS

• Autor(a) principal: Souza, Joseane
• Data de Publicação: 2016
• Outros Autores: Ostermann, Ana Cristina
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Gragoatá
• Texto Completo: https://periodicos.uff.br/gragoata/article/view/33390
• topic: oncology consultations; accounts; normality; morality; storytelling.; consultas oncológicas; prestação de contas; normalidade; moralidade; narrativas

This paper analyzes the activity of providing accounts, which involves social actions (ways of acting through talk-in-interaction) performed by a breast cancer patient in a follow-up consultation with her oncologist. The data analyzed is part of a corpus of 20 audiorecorded consultations in 2012 and 2014 between oncologists and breast cancer patients in a private hospital located in Southern Brazil. The interactions were transcribed and analyzed through the theoretical-methodological approaches of Conversation Analysis and Membership Categorization Analysis (SACKS, 1992). The central point consists in demonstrating how the accounts provided by the patient transform (in the sense of renewing) the interactional context when they solicit affiliation from the doctor and, as a consequence, construct the normality of the situation experienced by the patient. The sequential analysis evidences the social actions and the interactional consequences that an unsolicited instance of storytelling can generate not only to the sequential environment itself, but also to the reestablishment and reconstitution of the normality and the moral order, in a broader sense.