Compromissos em equipes de projeto de edifícios
Autor(a) principal: | |
---|---|
Data de Publicação: | 2014 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional da UFG |
Texto Completo: | http://repositorio.bc.ufg.br/tede/handle/tede/4616 |
Resumo: | The ineffectiveness and inefficiency of the commitments set out within the building project teams cause losses as rework, delays and additional costs for the following phases of the project and undermine interpersonal relationships. Communication is the tool used to coordinate actions to achieve the completion of the whole project. The observation of the process of establishing commitment allowed to recognize the dynamics of actions that involves the commitments and the possible impacts of the quality of these commitments in the design process. The goal of the research was to investigate how the commitments are established through conversations and interaction between participants of the project coordination team through Conversation Analysis technique. The research has a qualitative and exploratory character and was developed a case study of project coordination meetings. As results can be seen that the Conversation Analysis technique is suitable as a support for the study of commitment, was identified what actions are more closely linked to commitment and also suggested guidelines for practitioners to value the time of commitments establishment. In the academic field, the research contributes to enhancing the theme of communication and interaction in Construction, approach still recent in Brazil and worldwide. To the practice of managing the design process, the research presents a technique that can help agents to improve their communication skills and grasp its commitments as set out in the workplace by providing means to assess and adjust the process while developing. |
id |
UFG-2_dc54e416508e11190af276a58b38373d |
---|---|
oai_identifier_str |
oai:repositorio.bc.ufg.br:tede/4616 |
network_acronym_str |
UFG-2 |
network_name_str |
Repositório Institucional da UFG |
repository_id_str |
|
spelling |
Amaral, Tatiana Gondim dohttp://lattes.cnpq.br/7298757233386815Amaral, Tatiana Gondim doBrandstetter, Maria Carolina Gomes de OliveiraBarros Neto, José de Paulahttp://lattes.cnpq.br/2599652664829416Santos, Vinícius Carrião dos2015-10-09T20:26:39Z2014-08-25SANTOS, Vinícius Carrião dos. Compromissos em equipes de projeto de edifícios. 2014. 189 f. Dissertação (Mestrado em Engenharia Civil) - Universidade Federal de Goiás, Goiânia, 2014.http://repositorio.bc.ufg.br/tede/handle/tede/4616The ineffectiveness and inefficiency of the commitments set out within the building project teams cause losses as rework, delays and additional costs for the following phases of the project and undermine interpersonal relationships. Communication is the tool used to coordinate actions to achieve the completion of the whole project. The observation of the process of establishing commitment allowed to recognize the dynamics of actions that involves the commitments and the possible impacts of the quality of these commitments in the design process. The goal of the research was to investigate how the commitments are established through conversations and interaction between participants of the project coordination team through Conversation Analysis technique. The research has a qualitative and exploratory character and was developed a case study of project coordination meetings. As results can be seen that the Conversation Analysis technique is suitable as a support for the study of commitment, was identified what actions are more closely linked to commitment and also suggested guidelines for practitioners to value the time of commitments establishment. In the academic field, the research contributes to enhancing the theme of communication and interaction in Construction, approach still recent in Brazil and worldwide. To the practice of managing the design process, the research presents a technique that can help agents to improve their communication skills and grasp its commitments as set out in the workplace by providing means to assess and adjust the process while developing.A ineficácia e a ineficiência dos comprometimentos estabelecidos dentro da equipe de projeto de edifícios acarretam perdas, como retrabalhos, atrasos e custos adicionais de serviços para as fases seguintes do empreendimento e fragilizam os relacionamentos interpessoais com prejuízos variados para todos os envolvidos. A comunicação é a ferramenta utilizada para coordenar as ações necessárias para se atingir os objetivos de conclusão do conjunto de projetos. A observação do processo de estabelecimento de compromisso permitiu reconhecer a dinâmica das ações que o envolve e perceber os possíveis impactos da qualidade destes compromissos no processo de projeto. O objetivo da pesquisa é investigar como os comprometimentos são estabelecidos através das conversações e da interação entre os participantes de equipes de projeto de edifícios no âmbito da coordenação de projetos por meio da técnica da análise da conversa. A pesquisa desenvolvida teve caráter qualitativo e exploratório e foi estruturada a partir de um estudo de caso de reuniões de coordenação de projetos. Como resultados pode-se perceber como a técnica de análise da conversa é adequada como suporte para o estudo do comprometimento, identificar quais ações estão mais intimamente ligadas ao comprometimento e ainda sugerir diretrizes para os agentes do processo para a valorização do momento do estabelecimento dos compromissos. No campo acadêmico, a pesquisa contribui para a valorização do tema da comunicação e da interação na Construção Civil, abordagem ainda recente no Brasil e no mundo. Para a prática de trabalho de gestão do processo de projeto, a pesquisa apresenta uma técnica que pode auxiliar os agentes do processo a aprimorarem suas habilidades comunicativas e apreenderem como estabelecem seus compromissos no contexto de trabalho facultando meios de avaliar e ajustar o processo enquanto o desenvolvem.Submitted by Erika Demachki (erikademachki@gmail.com) on 2015-10-09T20:24:01Z No. of bitstreams: 2 Dissertação - Vinicius Carriao dos Santos - 2014.pdf: 12345678 bytes, checksum: c979199bb9c9f0f150375e3a19944976 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5)Approved for entry into archive by Erika Demachki (erikademachki@gmail.com) on 2015-10-09T20:26:39Z (GMT) No. of bitstreams: 2 Dissertação - Vinicius Carriao dos Santos - 2014.pdf: 12345678 bytes, checksum: c979199bb9c9f0f150375e3a19944976 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5)Made available in DSpace on 2015-10-09T20:26:39Z (GMT). No. of bitstreams: 2 Dissertação - Vinicius Carriao dos Santos - 2014.pdf: 12345678 bytes, checksum: c979199bb9c9f0f150375e3a19944976 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Previous issue date: 2014-08-25application/pdfhttp://repositorio.bc.ufg.br/tede/retrieve/20455/Disserta%c3%a7%c3%a3o%20-%20Vinicius%20Carriao%20dos%20Santos%20-%202014.pdf.jpgporUniversidade Federal de GoiásPrograma de Pós-graduação em Engenharia Civil (EEC)UFGBrasilEscola de Engenharia Civil - EEC (RG)http://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessCoordenação de projetosAnálise da conversaComprometimentoDesign coordinationConversation analysisCommitmentENGENHARIA CIVIL::CONSTRUCAO CIVILCompromissos em equipes de projeto de edifíciosCommitment in work teams of building designinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-6536446489817675175600600600724087251626315585-2538089779098232013reponame:Repositório Institucional da UFGinstname:Universidade Federal de Goiás (UFG)instacron:UFGCC-LICENSElicense_urllicense_urltext/plain; charset=utf-849http://repositorio.bc.ufg.br/tede/bitstreams/f1646d6d-c6c6-44a3-8232-9fc1a318bad5/download4afdbb8c545fd630ea7db775da747b2fMD52license_textlicense_texttext/html; charset=utf-821328http://repositorio.bc.ufg.br/tede/bitstreams/17313329-8e12-4668-8e93-c44c0901e53d/download683d9883b2ad62ac3b8bafc566b2e600MD53license_rdflicense_rdfapplication/rdf+xml; charset=utf-823148http://repositorio.bc.ufg.br/tede/bitstreams/eb1120a3-a123-4862-947a-76a65af4fb50/download9da0b6dfac957114c6a7714714b86306MD54LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://repositorio.bc.ufg.br/tede/bitstreams/51c84066-5bcb-43b0-add7-195d687ea8da/downloadbd3efa91386c1718a7f26a329fdcb468MD51ORIGINALDissertação - Vinicius Carriao dos Santos - 2014.pdfDissertação - Vinicius Carriao dos Santos - 2014.pdfapplication/pdf12345678http://repositorio.bc.ufg.br/tede/bitstreams/b4c87918-98e3-4de2-9cbe-e9dea0badda1/downloadc979199bb9c9f0f150375e3a19944976MD55TEXTDissertação - Vinicius Carriao dos Santos - 2014.pdf.txtDissertação - Vinicius Carriao dos Santos - 2014.pdf.txtExtracted Texttext/plain412261http://repositorio.bc.ufg.br/tede/bitstreams/bf3bbb8b-c5ed-4db0-83a4-8320eadfe433/downloade32ef598203dcf176fcdb488fb50318eMD56THUMBNAILDissertação - Vinicius Carriao dos Santos - 2014.pdf.jpgDissertação - Vinicius Carriao dos Santos - 2014.pdf.jpgGenerated Thumbnailimage/jpeg3814http://repositorio.bc.ufg.br/tede/bitstreams/78cd6982-4b2a-4e8c-aa98-de6108677901/download921037c6d54e2c7cfdf83d0e5aed5868MD57tede/46162015-10-10 03:02:54.173http://creativecommons.org/licenses/by-nc-nd/4.0/Acesso Abertoopen.accessoai:repositorio.bc.ufg.br:tede/4616http://repositorio.bc.ufg.br/tedeRepositório InstitucionalPUBhttp://repositorio.bc.ufg.br/oai/requesttasesdissertacoes.bc@ufg.bropendoar:2015-10-10T06:02:54Repositório Institucional da UFG - Universidade Federal de Goiás (UFG)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 |
dc.title.por.fl_str_mv |
Compromissos em equipes de projeto de edifícios |
dc.title.alternative.eng.fl_str_mv |
Commitment in work teams of building design |
title |
Compromissos em equipes de projeto de edifícios |
spellingShingle |
Compromissos em equipes de projeto de edifícios Santos, Vinícius Carrião dos Coordenação de projetos Análise da conversa Comprometimento Design coordination Conversation analysis Commitment ENGENHARIA CIVIL::CONSTRUCAO CIVIL |
title_short |
Compromissos em equipes de projeto de edifícios |
title_full |
Compromissos em equipes de projeto de edifícios |
title_fullStr |
Compromissos em equipes de projeto de edifícios |
title_full_unstemmed |
Compromissos em equipes de projeto de edifícios |
title_sort |
Compromissos em equipes de projeto de edifícios |
author |
Santos, Vinícius Carrião dos |
author_facet |
Santos, Vinícius Carrião dos |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Amaral, Tatiana Gondim do |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/7298757233386815 |
dc.contributor.referee1.fl_str_mv |
Amaral, Tatiana Gondim do |
dc.contributor.referee2.fl_str_mv |
Brandstetter, Maria Carolina Gomes de Oliveira |
dc.contributor.referee3.fl_str_mv |
Barros Neto, José de Paula |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/2599652664829416 |
dc.contributor.author.fl_str_mv |
Santos, Vinícius Carrião dos |
contributor_str_mv |
Amaral, Tatiana Gondim do Amaral, Tatiana Gondim do Brandstetter, Maria Carolina Gomes de Oliveira Barros Neto, José de Paula |
dc.subject.por.fl_str_mv |
Coordenação de projetos Análise da conversa Comprometimento |
topic |
Coordenação de projetos Análise da conversa Comprometimento Design coordination Conversation analysis Commitment ENGENHARIA CIVIL::CONSTRUCAO CIVIL |
dc.subject.eng.fl_str_mv |
Design coordination Conversation analysis Commitment |
dc.subject.cnpq.fl_str_mv |
ENGENHARIA CIVIL::CONSTRUCAO CIVIL |
description |
The ineffectiveness and inefficiency of the commitments set out within the building project teams cause losses as rework, delays and additional costs for the following phases of the project and undermine interpersonal relationships. Communication is the tool used to coordinate actions to achieve the completion of the whole project. The observation of the process of establishing commitment allowed to recognize the dynamics of actions that involves the commitments and the possible impacts of the quality of these commitments in the design process. The goal of the research was to investigate how the commitments are established through conversations and interaction between participants of the project coordination team through Conversation Analysis technique. The research has a qualitative and exploratory character and was developed a case study of project coordination meetings. As results can be seen that the Conversation Analysis technique is suitable as a support for the study of commitment, was identified what actions are more closely linked to commitment and also suggested guidelines for practitioners to value the time of commitments establishment. In the academic field, the research contributes to enhancing the theme of communication and interaction in Construction, approach still recent in Brazil and worldwide. To the practice of managing the design process, the research presents a technique that can help agents to improve their communication skills and grasp its commitments as set out in the workplace by providing means to assess and adjust the process while developing. |
publishDate |
2014 |
dc.date.issued.fl_str_mv |
2014-08-25 |
dc.date.accessioned.fl_str_mv |
2015-10-09T20:26:39Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
SANTOS, Vinícius Carrião dos. Compromissos em equipes de projeto de edifícios. 2014. 189 f. Dissertação (Mestrado em Engenharia Civil) - Universidade Federal de Goiás, Goiânia, 2014. |
dc.identifier.uri.fl_str_mv |
http://repositorio.bc.ufg.br/tede/handle/tede/4616 |
identifier_str_mv |
SANTOS, Vinícius Carrião dos. Compromissos em equipes de projeto de edifícios. 2014. 189 f. Dissertação (Mestrado em Engenharia Civil) - Universidade Federal de Goiás, Goiânia, 2014. |
url |
http://repositorio.bc.ufg.br/tede/handle/tede/4616 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.program.fl_str_mv |
-6536446489817675175 |
dc.relation.confidence.fl_str_mv |
600 600 600 |
dc.relation.department.fl_str_mv |
724087251626315585 |
dc.relation.cnpq.fl_str_mv |
-2538089779098232013 |
dc.rights.driver.fl_str_mv |
http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
http://creativecommons.org/licenses/by-nc-nd/4.0/ |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Goiás |
dc.publisher.program.fl_str_mv |
Programa de Pós-graduação em Engenharia Civil (EEC) |
dc.publisher.initials.fl_str_mv |
UFG |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Escola de Engenharia Civil - EEC (RG) |
publisher.none.fl_str_mv |
Universidade Federal de Goiás |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional da UFG instname:Universidade Federal de Goiás (UFG) instacron:UFG |
instname_str |
Universidade Federal de Goiás (UFG) |
instacron_str |
UFG |
institution |
UFG |
reponame_str |
Repositório Institucional da UFG |
collection |
Repositório Institucional da UFG |
bitstream.url.fl_str_mv |
http://repositorio.bc.ufg.br/tede/bitstreams/f1646d6d-c6c6-44a3-8232-9fc1a318bad5/download http://repositorio.bc.ufg.br/tede/bitstreams/17313329-8e12-4668-8e93-c44c0901e53d/download http://repositorio.bc.ufg.br/tede/bitstreams/eb1120a3-a123-4862-947a-76a65af4fb50/download http://repositorio.bc.ufg.br/tede/bitstreams/51c84066-5bcb-43b0-add7-195d687ea8da/download http://repositorio.bc.ufg.br/tede/bitstreams/b4c87918-98e3-4de2-9cbe-e9dea0badda1/download http://repositorio.bc.ufg.br/tede/bitstreams/bf3bbb8b-c5ed-4db0-83a4-8320eadfe433/download http://repositorio.bc.ufg.br/tede/bitstreams/78cd6982-4b2a-4e8c-aa98-de6108677901/download |
bitstream.checksum.fl_str_mv |
4afdbb8c545fd630ea7db775da747b2f 683d9883b2ad62ac3b8bafc566b2e600 9da0b6dfac957114c6a7714714b86306 bd3efa91386c1718a7f26a329fdcb468 c979199bb9c9f0f150375e3a19944976 e32ef598203dcf176fcdb488fb50318e 921037c6d54e2c7cfdf83d0e5aed5868 |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Repositório Institucional da UFG - Universidade Federal de Goiás (UFG) |
repository.mail.fl_str_mv |
tasesdissertacoes.bc@ufg.br |
_version_ |
1798044303454371840 |