Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual
Autor(a) principal: | |
---|---|
Data de Publicação: | 2021 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da UFMA |
Texto Completo: | https://tedebc.ufma.br/jspui/handle/tede/tede/3391 |
Resumo: | Understanding user satisfaction in usability tests on digital interfaces is essential, as it points out the emotions felt during the interaction, offering important information for the development of new interfaces and systems. However, people with visual impairments have difficulty participating in tests of this nature because the tools used to collect data frequently used make it impossible for people with any degree of disability to participate because they are, for the most part, visual. So, the inclusion of these people in these tests is a key point, given that it is an audience that has used a lot of information and communication technologies in both the social and professional environments. To raise forms analogous to vision, a systematic review of the literature identified hearing as a sense similar to vision. In this perspective, a tool for collecting satisfaction data - Binaural hearing scale (3d audio) - was developed by Trinta (2020), whose purpose is to expand the participation of people with visual impairments in tests with users in the evaluation of digital interfaces. The results achieved in this research include the identification of some barriers encountered by the visually impaired in the use of smartphones, the main ones being the lack of reading of images by the screen reader. Another result covers the difficulties of this public POS in interacting with the existing tools used to understand satisfaction and emotions in tests with users, in which the use of SUS was identified as the difficulty in handling questionnaires in braille, and the inconsistency in the use of some terms; in relation to the onomatopoeic tool, it was perceived a lot of difficulty for the identification of emotions. In view of this, the following question was raised: What is the reliability and validity of the binaural hearing scale (3d audio) to assess the satisfaction of people with visual impairments in usability tests? Thus, the objective of the present research is to validate the prototype of the Binaural Auditory Scale Tool (3d audio) through Cronbach's Alpha and the survey of the perception of people with visual impairments regarding its relevance and effectiveness. The research validated the 3D hearing tool to assess satisfaction in usability tests using Cronbach's Alpha, whose result was acceptable. It is concluded that the 3D Hearing Tool is efficient to assess satisfaction and that the use of 3D audio improves the identification of emotions. For visually impaired people, the developed tool gives an opportunity to give an opinion on their satisfaction in usability tests. For developers it presents itself as an option for testing interfaces or products considering the participation of people with visual impairments. |
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CAMPOS, Lívia Flávia de Albuquerquehttp://lattes.cnpq.br/6231280946679281CAMPOS, Lívia Flávia de Albuquerquehttp://lattes.cnpq.br/6231280946679281FERNANDES, Fabiane Rodrigueshttp://lattes.cnpq.br/0490329444455023ZANDOMENEGHI, Ana Lúcia Alexandre de Oliveirahttp://lattes.cnpq.br/1468204044350566ROSA, José Guilherme Santahttp://lattes.cnpq.br/7686896980904000http://lattes.cnpq.br/5136003714896593CAMPOS, Débora Regina Silva2021-11-08T19:44:30Z2021-03-18CAMPOS, Débora Regina Silva. Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual. 2021. 107 f. Dissertação (Programa de Pós-Graduação em Design/CCET) - Universidade Federal do Maranhão, São Luís, 2021.https://tedebc.ufma.br/jspui/handle/tede/tede/3391Understanding user satisfaction in usability tests on digital interfaces is essential, as it points out the emotions felt during the interaction, offering important information for the development of new interfaces and systems. However, people with visual impairments have difficulty participating in tests of this nature because the tools used to collect data frequently used make it impossible for people with any degree of disability to participate because they are, for the most part, visual. So, the inclusion of these people in these tests is a key point, given that it is an audience that has used a lot of information and communication technologies in both the social and professional environments. To raise forms analogous to vision, a systematic review of the literature identified hearing as a sense similar to vision. In this perspective, a tool for collecting satisfaction data - Binaural hearing scale (3d audio) - was developed by Trinta (2020), whose purpose is to expand the participation of people with visual impairments in tests with users in the evaluation of digital interfaces. The results achieved in this research include the identification of some barriers encountered by the visually impaired in the use of smartphones, the main ones being the lack of reading of images by the screen reader. Another result covers the difficulties of this public POS in interacting with the existing tools used to understand satisfaction and emotions in tests with users, in which the use of SUS was identified as the difficulty in handling questionnaires in braille, and the inconsistency in the use of some terms; in relation to the onomatopoeic tool, it was perceived a lot of difficulty for the identification of emotions. In view of this, the following question was raised: What is the reliability and validity of the binaural hearing scale (3d audio) to assess the satisfaction of people with visual impairments in usability tests? Thus, the objective of the present research is to validate the prototype of the Binaural Auditory Scale Tool (3d audio) through Cronbach's Alpha and the survey of the perception of people with visual impairments regarding its relevance and effectiveness. The research validated the 3D hearing tool to assess satisfaction in usability tests using Cronbach's Alpha, whose result was acceptable. It is concluded that the 3D Hearing Tool is efficient to assess satisfaction and that the use of 3D audio improves the identification of emotions. For visually impaired people, the developed tool gives an opportunity to give an opinion on their satisfaction in usability tests. For developers it presents itself as an option for testing interfaces or products considering the participation of people with visual impairments.É fundamental a compreensão da satisfação dos usuários em testes de usabilidade em interfaces digitais, pois ela aponta as emoções sentidas no decorrer da interação, oferecendo informações importantes para o desenvolvimento de novas interfaces e sistemas. Porém, pessoas com deficiência visual, possuem dificuldade de participar de testes desta natureza pois as ferramentas para coleta dos dados frequentemente utilizadas inviabilizam a participação de pessoas com qualquer grau de deficiência por serem em sua maior parte, visuais. Então, a inclusão dessas pessoas nesses testes é um ponto primordial, dado que, é um público que tem utilizado bastante das tecnologias de informação e comunicação tanto no meio social quanto no profissional. Para levantar formas análogas à visão, uma revisão sistemática da literatura identificou a audição como um sentido parecido a visão. Nessa perspectiva, foi desenvolvida por Trinta (2020) uma ferramenta de coleta de dados da satisfação - Escala auditiva binaural (áudio 3d) -, cuja finalidade é expandir a participação de pessoas com deficiências visuais em testes com usuários na avaliação de interfaces digitais. Os resultados alcançados nesta pesquisa incluem a identificação de algumas barreiras encontradas pelos deficientes visuais no uso de smartphones, cujas principais são a ausência de leitura de imagens pelo leitor de telas. Outro resultado abrange as dificuldades deste público PDV na interação com as ferramentas existentes utilizadas para a compreensão de satisfação e emoções em testes com usuários, em que se identificou no uso do SUS a dificuldade de manusear os questionários em Braille, e a incoerência na utilização de alguns termos; em relação a ferramenta onomatopeica percebeu-se muita dificuldade para a identificação das emoções. Diante disto levantou-se a seguinte questão: Qual a confiabilidade e a validade da escala auditiva binaural (áudio 3d) para avaliar a satisfação de pessoas com deficiência visual em testes de usabilidade? Assim, o objetivo da presente pesquisa é validar o protótipo de Ferramenta Escala auditiva binaural (áudio 3d) por intermédio do Alfa de Cronbach e do levantamento da percepção de pessoas com deficiência visual quanto à sua relevância e eficácia. A pesquisa validou a Ferramenta auditiva 3D para avaliação da satisfação em testes de usabilidade através do Alfa de Cronbach cujo resultado obtido foi aceitável. Conclui-se que a Ferramenta Auditiva 3D é eficiente para avaliar a satisfação e que a utilização do áudio 3D aprimora a identificação das emoções. Para pessoas com deficiência visual a Ferramenta desenvolvida dá oportunidade de opinar sobre a sua satisfação em testes de usabilidade. Para desenvolvedores apresenta-se como uma opção para testes de interfaces ou produtos considerando a participação de pessoas com deficiência visual.Submitted by Sheila MONTEIRO (sheila.monteiro@ufma.br) on 2021-11-08T19:44:30Z No. of bitstreams: 1 DEBORA-CAMPOS.pdf: 5172975 bytes, checksum: 5a323602dcac86e9058281d6ee6407ee (MD5)Made available in DSpace on 2021-11-08T19:44:30Z (GMT). No. of bitstreams: 1 DEBORA-CAMPOS.pdf: 5172975 bytes, checksum: 5a323602dcac86e9058281d6ee6407ee (MD5) Previous issue date: 2021-03-18Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPESapplication/pdfporUniversidade Federal do MaranhãoPROGRAMA DE PÓS-GRADUAÇÃO EM DESIGN/CCETUFMABrasilDEPARTAMENTO DE DESENHO E TECNOLOGIA/CCETInclusão digitalSatisfaçãoDeficiência visualUsabilidadeAudio binauralDigital inclusionSatisfactionVisual impairmentUsabilityBinaural AudioDesenho IndustrialEscala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visualBinaural auditory scale: validation of a satisfaction assessment tool considering people with visual impairmentinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UFMAinstname:Universidade Federal do Maranhão (UFMA)instacron:UFMAORIGINALDEBORA-CAMPOS.pdfDEBORA-CAMPOS.pdfapplication/pdf5172975http://tedebc.ufma.br:8080/bitstream/tede/3391/2/DEBORA-CAMPOS.pdf5a323602dcac86e9058281d6ee6407eeMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82255http://tedebc.ufma.br:8080/bitstream/tede/3391/1/license.txt97eeade1fce43278e63fe063657f8083MD51tede/33912021-11-08 16:44:30.358oai:tede2: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Biblioteca Digital de Teses e Dissertaçõeshttps://tedebc.ufma.br/jspui/PUBhttp://tedebc.ufma.br:8080/oai/requestrepositorio@ufma.br||repositorio@ufma.bropendoar:21312021-11-08T19:44:30Biblioteca Digital de Teses e Dissertações da UFMA - Universidade Federal do Maranhão (UFMA)false |
dc.title.por.fl_str_mv |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
dc.title.alternative.eng.fl_str_mv |
Binaural auditory scale: validation of a satisfaction assessment tool considering people with visual impairment |
title |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
spellingShingle |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual CAMPOS, Débora Regina Silva Inclusão digital Satisfação Deficiência visual Usabilidade Audio binaural Digital inclusion Satisfaction Visual impairment Usability Binaural Audio Desenho Industrial |
title_short |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
title_full |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
title_fullStr |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
title_full_unstemmed |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
title_sort |
Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual |
author |
CAMPOS, Débora Regina Silva |
author_facet |
CAMPOS, Débora Regina Silva |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
CAMPOS, Lívia Flávia de Albuquerque |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/6231280946679281 |
dc.contributor.referee1.fl_str_mv |
CAMPOS, Lívia Flávia de Albuquerque |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/6231280946679281 |
dc.contributor.referee2.fl_str_mv |
FERNANDES, Fabiane Rodrigues |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/0490329444455023 |
dc.contributor.referee3.fl_str_mv |
ZANDOMENEGHI, Ana Lúcia Alexandre de Oliveira |
dc.contributor.referee3Lattes.fl_str_mv |
http://lattes.cnpq.br/1468204044350566 |
dc.contributor.referee4.fl_str_mv |
ROSA, José Guilherme Santa |
dc.contributor.referee4Lattes.fl_str_mv |
http://lattes.cnpq.br/7686896980904000 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/5136003714896593 |
dc.contributor.author.fl_str_mv |
CAMPOS, Débora Regina Silva |
contributor_str_mv |
CAMPOS, Lívia Flávia de Albuquerque CAMPOS, Lívia Flávia de Albuquerque FERNANDES, Fabiane Rodrigues ZANDOMENEGHI, Ana Lúcia Alexandre de Oliveira ROSA, José Guilherme Santa |
dc.subject.por.fl_str_mv |
Inclusão digital Satisfação Deficiência visual Usabilidade Audio binaural |
topic |
Inclusão digital Satisfação Deficiência visual Usabilidade Audio binaural Digital inclusion Satisfaction Visual impairment Usability Binaural Audio Desenho Industrial |
dc.subject.eng.fl_str_mv |
Digital inclusion Satisfaction Visual impairment Usability Binaural Audio |
dc.subject.cnpq.fl_str_mv |
Desenho Industrial |
description |
Understanding user satisfaction in usability tests on digital interfaces is essential, as it points out the emotions felt during the interaction, offering important information for the development of new interfaces and systems. However, people with visual impairments have difficulty participating in tests of this nature because the tools used to collect data frequently used make it impossible for people with any degree of disability to participate because they are, for the most part, visual. So, the inclusion of these people in these tests is a key point, given that it is an audience that has used a lot of information and communication technologies in both the social and professional environments. To raise forms analogous to vision, a systematic review of the literature identified hearing as a sense similar to vision. In this perspective, a tool for collecting satisfaction data - Binaural hearing scale (3d audio) - was developed by Trinta (2020), whose purpose is to expand the participation of people with visual impairments in tests with users in the evaluation of digital interfaces. The results achieved in this research include the identification of some barriers encountered by the visually impaired in the use of smartphones, the main ones being the lack of reading of images by the screen reader. Another result covers the difficulties of this public POS in interacting with the existing tools used to understand satisfaction and emotions in tests with users, in which the use of SUS was identified as the difficulty in handling questionnaires in braille, and the inconsistency in the use of some terms; in relation to the onomatopoeic tool, it was perceived a lot of difficulty for the identification of emotions. In view of this, the following question was raised: What is the reliability and validity of the binaural hearing scale (3d audio) to assess the satisfaction of people with visual impairments in usability tests? Thus, the objective of the present research is to validate the prototype of the Binaural Auditory Scale Tool (3d audio) through Cronbach's Alpha and the survey of the perception of people with visual impairments regarding its relevance and effectiveness. The research validated the 3D hearing tool to assess satisfaction in usability tests using Cronbach's Alpha, whose result was acceptable. It is concluded that the 3D Hearing Tool is efficient to assess satisfaction and that the use of 3D audio improves the identification of emotions. For visually impaired people, the developed tool gives an opportunity to give an opinion on their satisfaction in usability tests. For developers it presents itself as an option for testing interfaces or products considering the participation of people with visual impairments. |
publishDate |
2021 |
dc.date.accessioned.fl_str_mv |
2021-11-08T19:44:30Z |
dc.date.issued.fl_str_mv |
2021-03-18 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
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masterThesis |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
CAMPOS, Débora Regina Silva. Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual. 2021. 107 f. Dissertação (Programa de Pós-Graduação em Design/CCET) - Universidade Federal do Maranhão, São Luís, 2021. |
dc.identifier.uri.fl_str_mv |
https://tedebc.ufma.br/jspui/handle/tede/tede/3391 |
identifier_str_mv |
CAMPOS, Débora Regina Silva. Escala auditiva binaural: validação de uma ferramenta de avaliação de satisfação considerando as pessoas com deficiência visual. 2021. 107 f. Dissertação (Programa de Pós-Graduação em Design/CCET) - Universidade Federal do Maranhão, São Luís, 2021. |
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https://tedebc.ufma.br/jspui/handle/tede/tede/3391 |
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Universidade Federal do Maranhão |
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PROGRAMA DE PÓS-GRADUAÇÃO EM DESIGN/CCET |
dc.publisher.initials.fl_str_mv |
UFMA |
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Brasil |
dc.publisher.department.fl_str_mv |
DEPARTAMENTO DE DESENHO E TECNOLOGIA/CCET |
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Universidade Federal do Maranhão |
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