Implementation and interpretation of logistics indicators as a creative solution for the best performance in a Distribution Center (DC)

• Autor(a) principal: Barros, Adilane Rafaela Andrade
• Data de Publicação: 2021
• Outros Autores: Paiva, Gabriela Fernanda Alcântara Valença, Suruagy, Luis Carlos Fernandes
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Journal of Perspectives in Management
• Texto Completo: https://periodicos.ufpe.br/revistas/index.php/jpm/article/view/251867
• topic: Logistics; Distribution Center; Logistic Performance Indicators; Logística; Centro de Distribuição; Indicadores de Desempenho Logístico; Implantação e Interpretação de Indicadores Logísticos como Solução Criativa para o Melhor Desempenho em um Centro de Distribuição (CD)

The globalization process has forced companies to seek creative alternatives that allow them to achieve sustainable competitive advantages, for this reason organizations have started to invest in the launch of new products and in the increase of the content of services, so, managing space and time, has become something vital for this competitiveness. Therefore, the main objective of this research was to analyze how the application and analysis of logistics indicators has become a creative solution for the better performance of distribution centers. To this end, the study brought an exploratory, descriptive and explanatory approach, using the technique of bibliographic research, complemented by field research, with data collected through qualitative interviews and participatory observations. As a main result, it was possible to watch the practice of applying and interpreting logistics indicators as a creative solution for the best performance of a distribution center, because when monitoring these indicators, managers start to obtain true information and data that assist in making decision-making, thus providing better logistics management and, consequently, saving space and time.