Planejamento estratégico em um hospital universitário: um estudo de caso no Hospital Universitário da UFSM

• Autor(a) principal: Figueira, Raquel Basso
• Data de Publicação: 2011
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Manancial - Repositório Digital da UFSM
• Texto Completo: http://repositorio.ufsm.br/handle/1/4573
• topic: Planejamento estratégico; Mudança organizacional; Gestão pública; Strategic planning; Organizational change; Public management; CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO

The aim of this research was to propose an Implementation Model of a Strategic Planning Process for the University Hospital of Santa Maria (HUSM). The strategic planning for this institution, to be implemented in full, aims to improve the organization management and decision making. This is a qualitative research developed through a descriptive case study. The theoretical construction was performed based on literature and data were obtained through a semi-structured interview applied to the representatives of the boarding staff of the HUSM who worked on the strategic planning process in the administrations of 2002 - 2006 and 2006 - 2010. Based on the methods employed it was possible to perform the analysis of the main strategic planning models and make a comparison with the current model employed at HUSM. We identified the barriers and critical factors in the Implementation of Strategic Planning at HUSM. Based on these results it was possible to outline the proposal of the Implementation Model of the Strategic Planning Process in the hospital.