The risks of using unofficial digital media at federal universities

• Autor(a) principal: Presser, Nadi Helena
• Data de Publicação: 2021
• Outros Autores: Lima, José Alexandre Laurentino de, Silva, Eli Lopes da
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Revista Digital de Biblioteconomia e Ciência da Informação
• Texto Completo: https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661374
• topic: Cell phones in communication; Risk management; Digital media; Communication of information; Federal university; Celulares na comunicação; Gerenciamento de riscos; Mídias digitais; Comunicação da informação; Universidade federal

Introduction: This article analyzes the risks of using non-official digital media in an academic unit of distance education of a federal university. Objective: Specifically, it identifies the risks that may impact the processes of recovery and utilization of the information; analyzes the magnitude and impact of these risks; selects responses to them, through controls and other actions; and, finally, proposes actions to monitor and coordinate the risk management processes and results. Methodology: Methodologically, this is a diagnostic, descriptive, and documentary type of research. The technique of the discussion group was the the one used to collect data. In the analysis and interpretation of the data, the model selected was the one recommended by the Federal Audit Court, which includes several stages, as specified throughout this article. Results: The results showed the existence of risks. The measures to be taken in order to handle them, were presented. The main risks identified were the following. Conclusion:  Using unofficial e-mail providers, using WhatsApp and social networks to send, receive and store official information, and storing official files in online archives.