Lean Six Sigma em empresas fornecedoras do setor automotivo: estudos de caso múltiplos para identificação de boas práticas e dificuldades na sua implantação e utilização

• Autor(a) principal: Lourenção, Julia Botteon [UNESP]
• Data de Publicação: 2017
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da UNESP
• Texto Completo: http://hdl.handle.net/11449/156688; http://www.athena.biblioteca.unesp.br/exlibris/bd/capelo/2018-08-09/000901476.pdf
• topic: Seis sigma (Padrão de controle de qualidade); Produção enxuta; Indústria automobilística; Six Sigma (Quality control standard)

The industry environment is characterize by fierce competition and customers much more critical, making the companies look for continuous improvement in the way they manage and operate their productive processes to be modernized. To overcome these obstacles and envisage like an opportunity, they adopt some tools, policies, methods of management, operation and production, for example, Lean Six Sigma. Considering the Lean Six Sigma methodology like an important maximizer of business results, this Graduation Project proposes a case study in three companies that are suppliers in automotive sector, with the objective to identify good practices and difficulties in the implementation and utilization of this methodology at companies in the sector. A theoretical background was organized to give base for an interview script and a critical vision about companies that use Lean Six Sigma. The companies that were consulted apply Lean Six Sigma, Lean Manufacturing or Six Sigma with complementing or interlaced tools to develop an analyze about real good practices and difficulties envisaged during the implementation of these methodologies.