Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP

Detalhes bibliográficos
Autor(a) principal: Augusto, Marcelo Diniz
Data de Publicação: 2021
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações do Mackenzie
Texto Completo: https://dspace.mackenzie.br/handle/10899/28519
Resumo: Subject: This work aims to present how the solution of a problem in the area of technology was developed, referring to the project management of Senac São Paulo. The problem identified was the delay in project deliveries in the technology department. Application: The result obtained with the solution of the problem was the implementation of the DevOps methodology, as well as it was used and evidenced in conjunction with the Agile methodology of project management. Innovation: The opportunity identified was based on contemporary solutions and methodolo gies in the area of technology. Methodologies and solutions were adopted that were in corporated into the day-to-day of the company's technology professionals, using the most innovative solutions in the technological scope and that make up the solutions of control and management of projects and development belt, such as versioning, change control, application changes in productive environments, user experience, and predictive analysis. Complexity: With this work it is expected to reduce the number of projects in arrears, providing greater flexibility for application development and integration among team employees. The greatest difficulties when structural and departmental issues are analyzed were the resistance to the proposed changes, making use of the demonstration of partner ship and improvements in a cautious manner, demonstrating that the options had the par ticipation of all. Methodology applied: Ishikawa diagram was used to guide the processes that are or are not in conform ity. Project schedule samples were analyzed and with them were carried out research of methodologies for project management, specifically "agile" and supported by t
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spelling 2021-12-15T19:40:51Z2021-12-15T19:40:51Z2021-02-03AUGUSTO, Marcelo Diniz. Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP. 2021. 44 f. Dissertação (Mestrado Profissional em Administração do Desenvolvimento de Negócios) - Universidade Presbiteriana Mackenzie, São Paulo. 2021.https://dspace.mackenzie.br/handle/10899/28519Subject: This work aims to present how the solution of a problem in the area of technology was developed, referring to the project management of Senac São Paulo. The problem identified was the delay in project deliveries in the technology department. Application: The result obtained with the solution of the problem was the implementation of the DevOps methodology, as well as it was used and evidenced in conjunction with the Agile methodology of project management. Innovation: The opportunity identified was based on contemporary solutions and methodolo gies in the area of technology. Methodologies and solutions were adopted that were in corporated into the day-to-day of the company's technology professionals, using the most innovative solutions in the technological scope and that make up the solutions of control and management of projects and development belt, such as versioning, change control, application changes in productive environments, user experience, and predictive analysis. Complexity: With this work it is expected to reduce the number of projects in arrears, providing greater flexibility for application development and integration among team employees. The greatest difficulties when structural and departmental issues are analyzed were the resistance to the proposed changes, making use of the demonstration of partner ship and improvements in a cautious manner, demonstrating that the options had the par ticipation of all. Methodology applied: Ishikawa diagram was used to guide the processes that are or are not in conform ity. Project schedule samples were analyzed and with them were carried out research of methodologies for project management, specifically "agile" and supported by tAssunto: Este trabalho tem como objetivo apresentar como foi desenvolvida a solução de um problema identificado na área de tecnologia, referente ao atraso nas entregas de pro jetos no departamento de tecnologia do Senac São Paulo. Aplicação: O resultado obtido com a solução do problema foi a implantação da metodologia DevOps, assim como ela foi aproveitada e evidenciada em conjunto com a metodologia Ágil de gestão de projetos. Inovação: A oportunidade identificada, amparou-se nas soluções e metodologias contempo râneas da área de tecnologia. Foram adotadas metodologias e soluções que foram incor poradas no dia a dia dos profissionais de tecnologia da empresa, utilizando as soluções mais inovativas no âmbito tecnológico e que compõem as soluções de controle e geren ciamento de projetos e esteira de desenvolvimento, tais como, versionamento, controle de mudanças, alterações de aplicações em ambientes produtivos, experiência do usuário, e análise preditiva. Complexidade: A complexidade foi marcante, apresentando maiores dificuldades quando são ana lisadas questões estruturais e departamentais, quanto à resistência das mudanças propos tas, por parte dos funcionários, fazendo-se valer da demonstração de parceria e melhorias de maneira cautelosa, procurando demonstrar que as propostas contavam com a partici pação de todos. Espera-se, com isso, diminuir a quantidade de projetos em atraso, propi ciando maior flexibilidade para desenvolvimento de aplicações e integração entre cola boradores das equipes. Metodologia Aplicada: Foi utilizado diagrama de Ishikawa para orientar quanto aos processos que estão ou não em conformidade. Foram analisadas amostras de cronograma de projetos e com elas foram realizadas pesquisas de metodologias para gerenciamento de projetos, especi ficamente “ágil” e amparado pela jornada “DevOps”, até o momento da intervenção com uma solução propostaServiço Nacional de Aprendizagem Comercialapplication/pdfporUniversidade Presbiteriana MackenzieAdministração do Desenvolvimento de NegóciosUPMBrasilCentro de Ciências Sociais e Aplicadas (CCSA)http://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessDevOpsmetodologia ágiltecnologia da InformaçãoCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESASIntegração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SPinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisMedeiros Júnior, Alberto dehttp://lattes.cnpq.br/6763664457987822Cappellozza, Alexandrehttp://lattes.cnpq.br/8358857348226421Nogueira, 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dc.title.por.fl_str_mv Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
title Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
spellingShingle Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
Augusto, Marcelo Diniz
DevOps
metodologia ágil
tecnologia da Informação
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS
title_short Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
title_full Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
title_fullStr Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
title_full_unstemmed Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
title_sort Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP
author Augusto, Marcelo Diniz
author_facet Augusto, Marcelo Diniz
author_role author
dc.contributor.advisor1.fl_str_mv Medeiros Júnior, Alberto de
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/6763664457987822
dc.contributor.referee1.fl_str_mv Cappellozza, Alexandre
dc.contributor.referee1Lattes.fl_str_mv http://lattes.cnpq.br/8358857348226421
dc.contributor.referee2.fl_str_mv Nogueira, Marcelo
dc.contributor.referee2Lattes.fl_str_mv http://lattes.cnpq.br/3982308452393135
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/0551585217883565
dc.contributor.author.fl_str_mv Augusto, Marcelo Diniz
contributor_str_mv Medeiros Júnior, Alberto de
Cappellozza, Alexandre
Nogueira, Marcelo
dc.subject.por.fl_str_mv DevOps
metodologia ágil
tecnologia da Informação
topic DevOps
metodologia ágil
tecnologia da Informação
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS
description Subject: This work aims to present how the solution of a problem in the area of technology was developed, referring to the project management of Senac São Paulo. The problem identified was the delay in project deliveries in the technology department. Application: The result obtained with the solution of the problem was the implementation of the DevOps methodology, as well as it was used and evidenced in conjunction with the Agile methodology of project management. Innovation: The opportunity identified was based on contemporary solutions and methodolo gies in the area of technology. Methodologies and solutions were adopted that were in corporated into the day-to-day of the company's technology professionals, using the most innovative solutions in the technological scope and that make up the solutions of control and management of projects and development belt, such as versioning, change control, application changes in productive environments, user experience, and predictive analysis. Complexity: With this work it is expected to reduce the number of projects in arrears, providing greater flexibility for application development and integration among team employees. The greatest difficulties when structural and departmental issues are analyzed were the resistance to the proposed changes, making use of the demonstration of partner ship and improvements in a cautious manner, demonstrating that the options had the par ticipation of all. Methodology applied: Ishikawa diagram was used to guide the processes that are or are not in conform ity. Project schedule samples were analyzed and with them were carried out research of methodologies for project management, specifically "agile" and supported by t
publishDate 2021
dc.date.accessioned.fl_str_mv 2021-12-15T19:40:51Z
dc.date.available.fl_str_mv 2021-12-15T19:40:51Z
dc.date.issued.fl_str_mv 2021-02-03
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dc.identifier.citation.fl_str_mv AUGUSTO, Marcelo Diniz. Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP. 2021. 44 f. Dissertação (Mestrado Profissional em Administração do Desenvolvimento de Negócios) - Universidade Presbiteriana Mackenzie, São Paulo. 2021.
dc.identifier.uri.fl_str_mv https://dspace.mackenzie.br/handle/10899/28519
identifier_str_mv AUGUSTO, Marcelo Diniz. Integração colaborativa e agilidade em projetos de tecnologia de informação do SENAC SP. 2021. 44 f. Dissertação (Mestrado Profissional em Administração do Desenvolvimento de Negócios) - Universidade Presbiteriana Mackenzie, São Paulo. 2021.
url https://dspace.mackenzie.br/handle/10899/28519
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dc.publisher.department.fl_str_mv Centro de Ciências Sociais e Aplicadas (CCSA)
publisher.none.fl_str_mv Universidade Presbiteriana Mackenzie
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