Factors associated with satisfaction with dental services among the elderly

Detalhes bibliográficos
Autor(a) principal: Rodrigues, Carlos Alberto Quintão
Data de Publicação: 2012
Outros Autores: Silva, Paula Luciana Veloso, Caldeira, Antônio Prates, Pordeus, Isabela Almeida, Ferreira, Raquel Conceição, Martins, Andréa Maria Eleutério de Barros Lima
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista de Saúde Pública
DOI: 10.1590/S0034-89102013005000008
Texto Completo: https://www.revistas.usp.br/rsp/article/view/53457
Resumo: OBJECTIVE: To analyze the prevalence of elderly users' satisfaction with dental care and associated factors. METHODS: Cross-sectional study conducted with 495 elderly individuals aged 65-74 years, without cognitive impairment according to the Mini-Mental State Examination, who used dental services of the municipality of Montes Claros (Southeastern Brazil) from 2008 to 2009. A two-stage cluster, complex probability sample was used. Trained/ calibrated professionals and students conducted tests and household interviews using handheld computers with software developed for this purpose. In the statistical analysis, with correction by design effect, PASW® Statistics 18.0 was utilized. To identify associations between satisfaction and the factors of interest, Poisson regression was conducted, estimating the prevalence ratio and the 95% confidence interval (PR / 95%CI). RESULTS: Overall, 91.4% of the elderly were satisfied. Greater satisfaction was found among users of services of the Sistema Único de Saúde (SUS - Brazil's National Health Service) (PR = 1.07; 95%CI 1.01;1.12); those who had access to information on how to avoid oral problems (PR = 1.09; 95%CI 1.02;1.16); those who did not use medicines (PR = 1.05; 95%CI 1.00;1.10); and those who rated the appearance of their teeth and gums as excellent or good (PR = 1.13; 95%CI 1.00;1.28). CONCLUSIONS: The elderly who access the service offered by SUS have greater satisfaction with dental treatment, as well as those who do not use medicines, those with better self-perception of the aesthetics of teeth and gums and those who have more access to information about how to prevent oral problems. Therefore, health care policies in the SUS have been presenting positive results.
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spelling Factors associated with satisfaction with dental services among the elderly Factores asociados a la satisfacción con servicios odontológicos entre ancianos Fatores associados à satisfação com serviços odontológicos entre idosos IdosoSatisfação do UsuárioAssistência Odontológica para IdososServiços de Saúde BucalEstudos TransversaisAncianoSatisfacción del PacienteCuidado Dental para AncianosServicios de Salud DentalEstudios TransversalesAgedConsumer SatisfactionDental Care for AgedDental Health ServicesCross-Sectional Studies OBJECTIVE: To analyze the prevalence of elderly users' satisfaction with dental care and associated factors. METHODS: Cross-sectional study conducted with 495 elderly individuals aged 65-74 years, without cognitive impairment according to the Mini-Mental State Examination, who used dental services of the municipality of Montes Claros (Southeastern Brazil) from 2008 to 2009. A two-stage cluster, complex probability sample was used. Trained/ calibrated professionals and students conducted tests and household interviews using handheld computers with software developed for this purpose. In the statistical analysis, with correction by design effect, PASW® Statistics 18.0 was utilized. To identify associations between satisfaction and the factors of interest, Poisson regression was conducted, estimating the prevalence ratio and the 95% confidence interval (PR / 95%CI). RESULTS: Overall, 91.4% of the elderly were satisfied. Greater satisfaction was found among users of services of the Sistema Único de Saúde (SUS - Brazil's National Health Service) (PR = 1.07; 95%CI 1.01;1.12); those who had access to information on how to avoid oral problems (PR = 1.09; 95%CI 1.02;1.16); those who did not use medicines (PR = 1.05; 95%CI 1.00;1.10); and those who rated the appearance of their teeth and gums as excellent or good (PR = 1.13; 95%CI 1.00;1.28). CONCLUSIONS: The elderly who access the service offered by SUS have greater satisfaction with dental treatment, as well as those who do not use medicines, those with better self-perception of the aesthetics of teeth and gums and those who have more access to information about how to prevent oral problems. Therefore, health care policies in the SUS have been presenting positive results. OBJETIVO: Analizar la prevalencia de la satisfacción de ancianos con la atención odontológica y los factores asociados. MÉTODOS: Estudio transversal con 495 ancianos de 65 a 74 años, sin déficit cognitivo, conforme mini-examen del estado mental, que usaron servicios odontológicos de Montes Claros, MG, Brasil, de 2008 a 2009. La muestra fue probabilística compleja por conglomerado en dos fases, estratificada por edades-índice o grupos etarios. Profesionales y estudiantes entrenados/calibrados condujeron exámenes y entrevistas domiciliares usando computadores de mano con programa desarrollado para ese fin. En los análisis estadísticos, con corrección por el efecto de diseño, se empleó el PASW® Statistics 18.0. Se realizó regresión de Poisson para identificar las asociaciones entre la satisfacción y los factores de interés, estimándose la tasa de prevalencia y el intervalo de 95% de confianza (RP/IC95%). RESULTADOS: En general, 91,4% de los ancianos estaban satisfechos. Se constató mayor satisfacción entre usuarios de servicios del Sistema Único de Salud Brasileño (1,07/1,01;1,12); que tuvieron acceso a informaciones sobre como evitar problemas bucales (1,09//1,02;1,16); que no hacían uso de medicamentos (1,05/1,00;1,10) y que clasificaron la apariencia de sus dientes y encías como óptimas o buenas (1,13/1,00;1,28). CONCLUSIONES: El anciano que tiene acceso al servicio ofertado por el Sistema Único de Salud Brasileño tienen mayor satisfacción con el tratamiento odontológico, así como aquellos que no hacen uso de los medicamentos, los que presentaron mejor autopercepción de la estética de los dientes y encías y aquellos que poseen más acceso a informaciones sobre como evitar problemas bucales. Luego, las políticas de salud en el SUS presentan resultados positivos OBJETIVO: Analisar a prevalência da satisfação de idosos com o atendimento odontológico e os fatores associados. MÉTODOS: Estudo transversal com 495 idosos de 65 a 74 anos, sem déficit cognitivo, conforme miniexame do estado mental, que usaram serviços odontológicos de Montes Claros, MG, de 2008 a 2009. A amostra foi probabilística complexa por conglomerado em dois estágios. Profissionais e estudantes treinados/calibrados conduziram exames e entrevistas domiciliares usando computadores de mão com programa desenvolvido para esse fim. Nas análises estatísticas, com correção pelo efeito de desenho, empregou-se o PASW® Statistics 18.0. Regressão de Poisson foi conduzida para identificar as associações entre a satisfação e os fatores de interesse, estimando-se a razão de prevalência e o intervalo de 95% de confiança (RP/IC95%). RESULTADOS: No geral, 91,4% dos idosos estavam satisfeitos. Constatou-se maior satisfação entre usuários de serviços do Sistema Único de Saúde (SUS) (1,07/1,01;1,12); que tiveram acesso a informações sobre como evitar problemas bucais (1,09/1,02;1,16); que não faziam uso de medicamentos (1,05/1,00;1,10) e que classificaram a aparência de seus dentes e gengivas como ótimas ou boas (1,13/1,00;1,28). CONCLUSÕES: O idoso que acessa o serviço ofertado pelo Sistema Único de Saúde tem maior satisfação com o tratamento odontológico, assim como aqueles que não fazem o uso de medicamentos, os com melhor autopercepção da estética dos dentes e gengivas e aqueles que possuem mais acesso a informações sobre como evitar problemas bucais. Logo, as políticas de saúde no SUS apresentam resultados positivos. Universidade de São Paulo. Faculdade de Saúde Pública2012-12-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/rsp/article/view/5345710.1590/S0034-89102013005000008Revista de Saúde Pública; Vol. 46 No. 6 (2012); 1039-1050 Revista de Saúde Pública; Vol. 46 Núm. 6 (2012); 1039-1050 Revista de Saúde Pública; v. 46 n. 6 (2012); 1039-1050 1518-87870034-8910reponame:Revista de Saúde Públicainstname:Universidade de São Paulo (USP)instacron:USPporhttps://www.revistas.usp.br/rsp/article/view/53457/57432Copyright (c) 2017 Revista de Saúde Públicainfo:eu-repo/semantics/openAccessRodrigues, Carlos Alberto QuintãoSilva, Paula Luciana VelosoCaldeira, Antônio PratesPordeus, Isabela AlmeidaFerreira, Raquel ConceiçãoMartins, Andréa Maria Eleutério de Barros Lima2013-04-12T20:22:35Zoai:revistas.usp.br:article/53457Revistahttps://www.revistas.usp.br/rsp/indexONGhttps://www.revistas.usp.br/rsp/oairevsp@org.usp.br||revsp1@usp.br1518-87870034-8910opendoar:2013-04-12T20:22:35Revista de Saúde Pública - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Factors associated with satisfaction with dental services among the elderly
Factores asociados a la satisfacción con servicios odontológicos entre ancianos
Fatores associados à satisfação com serviços odontológicos entre idosos
title Factors associated with satisfaction with dental services among the elderly
spellingShingle Factors associated with satisfaction with dental services among the elderly
Factors associated with satisfaction with dental services among the elderly
Rodrigues, Carlos Alberto Quintão
Idoso
Satisfação do Usuário
Assistência Odontológica para Idosos
Serviços de Saúde Bucal
Estudos Transversais
Anciano
Satisfacción del Paciente
Cuidado Dental para Ancianos
Servicios de Salud Dental
Estudios Transversales
Aged
Consumer Satisfaction
Dental Care for Aged
Dental Health Services
Cross-Sectional Studies
Rodrigues, Carlos Alberto Quintão
Idoso
Satisfação do Usuário
Assistência Odontológica para Idosos
Serviços de Saúde Bucal
Estudos Transversais
Anciano
Satisfacción del Paciente
Cuidado Dental para Ancianos
Servicios de Salud Dental
Estudios Transversales
Aged
Consumer Satisfaction
Dental Care for Aged
Dental Health Services
Cross-Sectional Studies
title_short Factors associated with satisfaction with dental services among the elderly
title_full Factors associated with satisfaction with dental services among the elderly
title_fullStr Factors associated with satisfaction with dental services among the elderly
Factors associated with satisfaction with dental services among the elderly
title_full_unstemmed Factors associated with satisfaction with dental services among the elderly
Factors associated with satisfaction with dental services among the elderly
title_sort Factors associated with satisfaction with dental services among the elderly
author Rodrigues, Carlos Alberto Quintão
author_facet Rodrigues, Carlos Alberto Quintão
Rodrigues, Carlos Alberto Quintão
Silva, Paula Luciana Veloso
Caldeira, Antônio Prates
Pordeus, Isabela Almeida
Ferreira, Raquel Conceição
Martins, Andréa Maria Eleutério de Barros Lima
Silva, Paula Luciana Veloso
Caldeira, Antônio Prates
Pordeus, Isabela Almeida
Ferreira, Raquel Conceição
Martins, Andréa Maria Eleutério de Barros Lima
author_role author
author2 Silva, Paula Luciana Veloso
Caldeira, Antônio Prates
Pordeus, Isabela Almeida
Ferreira, Raquel Conceição
Martins, Andréa Maria Eleutério de Barros Lima
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Rodrigues, Carlos Alberto Quintão
Silva, Paula Luciana Veloso
Caldeira, Antônio Prates
Pordeus, Isabela Almeida
Ferreira, Raquel Conceição
Martins, Andréa Maria Eleutério de Barros Lima
dc.subject.por.fl_str_mv Idoso
Satisfação do Usuário
Assistência Odontológica para Idosos
Serviços de Saúde Bucal
Estudos Transversais
Anciano
Satisfacción del Paciente
Cuidado Dental para Ancianos
Servicios de Salud Dental
Estudios Transversales
Aged
Consumer Satisfaction
Dental Care for Aged
Dental Health Services
Cross-Sectional Studies
topic Idoso
Satisfação do Usuário
Assistência Odontológica para Idosos
Serviços de Saúde Bucal
Estudos Transversais
Anciano
Satisfacción del Paciente
Cuidado Dental para Ancianos
Servicios de Salud Dental
Estudios Transversales
Aged
Consumer Satisfaction
Dental Care for Aged
Dental Health Services
Cross-Sectional Studies
description OBJECTIVE: To analyze the prevalence of elderly users' satisfaction with dental care and associated factors. METHODS: Cross-sectional study conducted with 495 elderly individuals aged 65-74 years, without cognitive impairment according to the Mini-Mental State Examination, who used dental services of the municipality of Montes Claros (Southeastern Brazil) from 2008 to 2009. A two-stage cluster, complex probability sample was used. Trained/ calibrated professionals and students conducted tests and household interviews using handheld computers with software developed for this purpose. In the statistical analysis, with correction by design effect, PASW® Statistics 18.0 was utilized. To identify associations between satisfaction and the factors of interest, Poisson regression was conducted, estimating the prevalence ratio and the 95% confidence interval (PR / 95%CI). RESULTS: Overall, 91.4% of the elderly were satisfied. Greater satisfaction was found among users of services of the Sistema Único de Saúde (SUS - Brazil's National Health Service) (PR = 1.07; 95%CI 1.01;1.12); those who had access to information on how to avoid oral problems (PR = 1.09; 95%CI 1.02;1.16); those who did not use medicines (PR = 1.05; 95%CI 1.00;1.10); and those who rated the appearance of their teeth and gums as excellent or good (PR = 1.13; 95%CI 1.00;1.28). CONCLUSIONS: The elderly who access the service offered by SUS have greater satisfaction with dental treatment, as well as those who do not use medicines, those with better self-perception of the aesthetics of teeth and gums and those who have more access to information about how to prevent oral problems. Therefore, health care policies in the SUS have been presenting positive results.
publishDate 2012
dc.date.none.fl_str_mv 2012-12-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/rsp/article/view/53457
10.1590/S0034-89102013005000008
url https://www.revistas.usp.br/rsp/article/view/53457
identifier_str_mv 10.1590/S0034-89102013005000008
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://www.revistas.usp.br/rsp/article/view/53457/57432
dc.rights.driver.fl_str_mv Copyright (c) 2017 Revista de Saúde Pública
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2017 Revista de Saúde Pública
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade de São Paulo. Faculdade de Saúde Pública
publisher.none.fl_str_mv Universidade de São Paulo. Faculdade de Saúde Pública
dc.source.none.fl_str_mv Revista de Saúde Pública; Vol. 46 No. 6 (2012); 1039-1050
Revista de Saúde Pública; Vol. 46 Núm. 6 (2012); 1039-1050
Revista de Saúde Pública; v. 46 n. 6 (2012); 1039-1050
1518-8787
0034-8910
reponame:Revista de Saúde Pública
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instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Revista de Saúde Pública
collection Revista de Saúde Pública
repository.name.fl_str_mv Revista de Saúde Pública - Universidade de São Paulo (USP)
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dc.identifier.doi.none.fl_str_mv 10.1590/S0034-89102013005000008