Social businesses and digital platforms: analysis from the perspective of business models
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Tipo de documento: | Tese |
Idioma: | eng |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da USP |
Texto Completo: | https://www.teses.usp.br/teses/disponiveis/12/12139/tde-12032024-153519/ |
Resumo: | This study investigates the digital platforms business model (DPBM) in the context of social business within the education and employability sector. Due to the complexity of this subject, the study is organized in three interconnected papers. The first paper conducts a systematic literature review to assess the current state of research on DPBM. The second paper aims to understand how these business models impact social businesses in the field of education and employability through the analysis of multiple case studies. Finally, the third paper employs Design Science Research to develop an artifact for modeling social businesses that utilize digital platforms. The results reveal that the body of literature on DPBM is fragmented, primarily due to varying definitions and approaches used. Consequently, our study consolidates and synthesizes existing knowledge into 11 central themes: DPBM design; business model innovation to DPBM, DPBM artefacts, DPBM life cycle, success and failure factors of DPBM, DPBM outcomes, DPBM external stakeholders, DPBM antecedents, Competition, DPBM diversification, and other themes. The findings also underscore the significance of business model design for social enterprises, emphasizing the creation of both economic and social value. It is essential to consider factors driving social value in addition to those traditionally associated with conventional business. DPBM design can facilitate the scalability of social enterprises, but careful selection of partners and investors who align with the social mission is crucial to maintaining that mission when dealing with multiple stakeholders. This involves establishing a sustainable revenue model and regulating platform access. Neglecting these considerations can exacerbate challenges associated with these organizations. Ultimately, the proposed artifact offers a systematic framework that enables a comprehensive understanding of the complexity of social businesses. It integrates elements from the Business Model Canvas and the Theory of Change, encouraging social entrepreneurs to consider both social value creation and financial value creation. |
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Social businesses and digital platforms: analysis from the perspective of business modelsNegócios sociais e plataformas digitais: análise sob a perspectiva dos modelos de negóciosBusiness modelDigital platformEconomic ValueModelo de negócioNegócios sociaisParadoxesParadoxosPlataforma digitalSocial BusinessSocial ValueValor econômicoValor socialThis study investigates the digital platforms business model (DPBM) in the context of social business within the education and employability sector. Due to the complexity of this subject, the study is organized in three interconnected papers. The first paper conducts a systematic literature review to assess the current state of research on DPBM. The second paper aims to understand how these business models impact social businesses in the field of education and employability through the analysis of multiple case studies. Finally, the third paper employs Design Science Research to develop an artifact for modeling social businesses that utilize digital platforms. The results reveal that the body of literature on DPBM is fragmented, primarily due to varying definitions and approaches used. Consequently, our study consolidates and synthesizes existing knowledge into 11 central themes: DPBM design; business model innovation to DPBM, DPBM artefacts, DPBM life cycle, success and failure factors of DPBM, DPBM outcomes, DPBM external stakeholders, DPBM antecedents, Competition, DPBM diversification, and other themes. The findings also underscore the significance of business model design for social enterprises, emphasizing the creation of both economic and social value. It is essential to consider factors driving social value in addition to those traditionally associated with conventional business. DPBM design can facilitate the scalability of social enterprises, but careful selection of partners and investors who align with the social mission is crucial to maintaining that mission when dealing with multiple stakeholders. This involves establishing a sustainable revenue model and regulating platform access. Neglecting these considerations can exacerbate challenges associated with these organizations. Ultimately, the proposed artifact offers a systematic framework that enables a comprehensive understanding of the complexity of social businesses. It integrates elements from the Business Model Canvas and the Theory of Change, encouraging social entrepreneurs to consider both social value creation and financial value creation.Esta tese investiga os modelos de negócios de plataformas digitais no contexto de negócios sociais na área de educação e empregabilidade. Dada a complexidade do tema a tese é dividida em três artigos inter-relacionados. O primeiro artigo utiliza a revisão sistemática da literatura para avaliar o estado da arte da pesquisa sobre modelos de negócios de plataformas digitais (MNPD). O segundo artigo visa compreender o impacto desses modelos de negócios em negócios sociais na área de educação e empregabilidade por meio da análise de estudos de casos múltiplos. Por fim, o terceiro artigo utiliza Design Science Research para desenvolver um artefato para modelagem de negócios sociais que utilizem plataformas digitais. Os resultados demonstram que o corpo de literatura sobre MNDP é fragmentada devido à variedade de definições e abordagens utilizadas, portanto, nosso estudo consolida e sintetiza o conhecimento existente em 11 temas centrais: design de MNPD; inovação do modelo de negócios para MNPD, artefatos de MNPD, ciclo de vida dos MNPD, fatores de sucesso e falha dos MNPD, resultados dos MNPD, partes interessadas externas dos MNPD, antecedentes dos MNPD, Competição, diversificação dos MNPD e outros temas. Os resultados também enfatizam a importância do design do modelo de negócios para empreendimentos sociais na criação de valor econômico e social, sendo essencial considerar tanto os drivers de valor social quanto os tradicionalmente associados aos negócios convencionais. O design MNPD pode facilitar a escalabilidade dos empreendimentos sociais, mas a escolha criteriosa de parceiros e investidores alinhados com a missão social é crucial para preservar essa missão ao lidar com várias partes interessadas, ao mesmo tempo deve-se evitar o ciclo de lançamento contínuo, desenvolver um modelo de receita sustentável e regulamentar o acesso à plataforma. A falta de abordagem dessas questões pode agravar paradoxos associados a essas organizações. Por fim, o artefato proposto oferece uma estrutura sistemática que permite uma compreensão aprofundada da complexidade dos negócios sociais. Ele combina elementos do Modelo de Negócios Canvas e da Teoria da Mudança, fornecendo uma abordagem abrangente que incentiva o empreendedor social a considerar tanto os aspectos relacionados à criação de valor social quanto à criação de valor financeiro.Biblioteca Digitais de Teses e Dissertações da USPScornavacca Junior, EusebioSouza, Cesar Alexandre deMoura, Valéria Feitosa de2023-12-14info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisapplication/pdfhttps://www.teses.usp.br/teses/disponiveis/12/12139/tde-12032024-153519/reponame:Biblioteca Digital de Teses e Dissertações da USPinstname:Universidade de São Paulo (USP)instacron:USPLiberar o conteúdo para acesso público.info:eu-repo/semantics/openAccesseng2024-03-19T17:38:02Zoai:teses.usp.br:tde-12032024-153519Biblioteca Digital de Teses e Dissertaçõeshttp://www.teses.usp.br/PUBhttp://www.teses.usp.br/cgi-bin/mtd2br.plvirginia@if.usp.br|| atendimento@aguia.usp.br||virginia@if.usp.bropendoar:27212024-03-19T17:38:02Biblioteca Digital de Teses e Dissertações da USP - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Social businesses and digital platforms: analysis from the perspective of business models Negócios sociais e plataformas digitais: análise sob a perspectiva dos modelos de negócios |
title |
Social businesses and digital platforms: analysis from the perspective of business models |
spellingShingle |
Social businesses and digital platforms: analysis from the perspective of business models Moura, Valéria Feitosa de Business model Digital platform Economic Value Modelo de negócio Negócios sociais Paradoxes Paradoxos Plataforma digital Social Business Social Value Valor econômico Valor social |
title_short |
Social businesses and digital platforms: analysis from the perspective of business models |
title_full |
Social businesses and digital platforms: analysis from the perspective of business models |
title_fullStr |
Social businesses and digital platforms: analysis from the perspective of business models |
title_full_unstemmed |
Social businesses and digital platforms: analysis from the perspective of business models |
title_sort |
Social businesses and digital platforms: analysis from the perspective of business models |
author |
Moura, Valéria Feitosa de |
author_facet |
Moura, Valéria Feitosa de |
author_role |
author |
dc.contributor.none.fl_str_mv |
Scornavacca Junior, Eusebio Souza, Cesar Alexandre de |
dc.contributor.author.fl_str_mv |
Moura, Valéria Feitosa de |
dc.subject.por.fl_str_mv |
Business model Digital platform Economic Value Modelo de negócio Negócios sociais Paradoxes Paradoxos Plataforma digital Social Business Social Value Valor econômico Valor social |
topic |
Business model Digital platform Economic Value Modelo de negócio Negócios sociais Paradoxes Paradoxos Plataforma digital Social Business Social Value Valor econômico Valor social |
description |
This study investigates the digital platforms business model (DPBM) in the context of social business within the education and employability sector. Due to the complexity of this subject, the study is organized in three interconnected papers. The first paper conducts a systematic literature review to assess the current state of research on DPBM. The second paper aims to understand how these business models impact social businesses in the field of education and employability through the analysis of multiple case studies. Finally, the third paper employs Design Science Research to develop an artifact for modeling social businesses that utilize digital platforms. The results reveal that the body of literature on DPBM is fragmented, primarily due to varying definitions and approaches used. Consequently, our study consolidates and synthesizes existing knowledge into 11 central themes: DPBM design; business model innovation to DPBM, DPBM artefacts, DPBM life cycle, success and failure factors of DPBM, DPBM outcomes, DPBM external stakeholders, DPBM antecedents, Competition, DPBM diversification, and other themes. The findings also underscore the significance of business model design for social enterprises, emphasizing the creation of both economic and social value. It is essential to consider factors driving social value in addition to those traditionally associated with conventional business. DPBM design can facilitate the scalability of social enterprises, but careful selection of partners and investors who align with the social mission is crucial to maintaining that mission when dealing with multiple stakeholders. This involves establishing a sustainable revenue model and regulating platform access. Neglecting these considerations can exacerbate challenges associated with these organizations. Ultimately, the proposed artifact offers a systematic framework that enables a comprehensive understanding of the complexity of social businesses. It integrates elements from the Business Model Canvas and the Theory of Change, encouraging social entrepreneurs to consider both social value creation and financial value creation. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-12-14 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/doctoralThesis |
format |
doctoralThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.teses.usp.br/teses/disponiveis/12/12139/tde-12032024-153519/ |
url |
https://www.teses.usp.br/teses/disponiveis/12/12139/tde-12032024-153519/ |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
|
dc.rights.driver.fl_str_mv |
Liberar o conteúdo para acesso público. info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Liberar o conteúdo para acesso público. |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.coverage.none.fl_str_mv |
|
dc.publisher.none.fl_str_mv |
Biblioteca Digitais de Teses e Dissertações da USP |
publisher.none.fl_str_mv |
Biblioteca Digitais de Teses e Dissertações da USP |
dc.source.none.fl_str_mv |
reponame:Biblioteca Digital de Teses e Dissertações da USP instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Biblioteca Digital de Teses e Dissertações da USP |
collection |
Biblioteca Digital de Teses e Dissertações da USP |
repository.name.fl_str_mv |
Biblioteca Digital de Teses e Dissertações da USP - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
virginia@if.usp.br|| atendimento@aguia.usp.br||virginia@if.usp.br |
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1809090643077627904 |