Electronic Government Policies in Brazil: Context, Ict Management and Outcomes

• Autor(a) principal: Laia, Marconi Martins de
• Data de Publicação: 2011
• Outros Autores: Cunha, Maria Alexandra Veigas Cortez da, Nogueira, Antonio Roberto Ramos, Mazzon, José Afonso
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista de Administração de Empresas
• Texto Completo: https://periodicos.fgv.br/rae/article/view/31005
• topic: E-gov; ICT Management; State Reform; public administration; institutional theory; Gobierno electrónico; gestión de TIC; reforma del estado; administración pública; teoría institucional; Governo eletrônico; gestão de TIC; reforma do estado; administração pública; teoria institucional

The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state’s public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management.