Stakeholder Management: State of the Art and Perspectives

• Autor(a) principal: Mascena, Keysa Manuela Cunha de
• Data de Publicação: 2020
• Outros Autores: Stocker, Fabricio
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Future Studies Research Journal: Trends and Strategies
• Texto Completo: https://www.revistafuture.org/FSRJ/article/view/490
• topic: Stakeholder Theory; Organizational relationship; Corporate strategy; Value creation; State of the art.; Teoria de Stakeholders; Relacionamento organizacional; Estratégia corporativa; Criação de Valor; Estado da arte

Purpose – this research aims to present an overview of the stakeholder management, reviewing the main models and theoretical propositions and investigating the phenomena addressed in the empirical papers on the theme.Design/methodology/approach – A bibliometric survey and sociometric analysis were undertaken considering the international and national publications related to the topic between 1980 and 2019.Originality / Value: The stakeholder approach has developed in recent years and its application is increasingly present in several areas of management, having a strong dialogue on the emerging issues of society. This study has an academic relevance advancing the dissemination of current knowledge in stakeholder theory integrating to the empirical studies.Findings – the main results were discussed in order to analyze: the variables related to stakeholder management; the stakeholder management models applied in empirical studies; the main results in studies on stakeholders’ conflict of interest; and discussions about stakeholder influence and pressure.Research implications – The research contribution consists in the elaboration of a panorama of the stakeholder management, presenting the main theoretical and empirical contributions, and the dimensions for future studies perspectives, being: i) Creation, co-creation and value distribution; ii) cooperation, involvement, and stakeholder engagement; iii) Influence of stakeholder management on performance; and iv) networks, relationships, and multi-stakeholder influences.