Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Revista Brasileira de Direito Civil (Online) |
Texto Completo: | https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113 |
Resumo: | Information and knowledge are essential for the survival of companies and people's daily lives. Furthermore, software is a fundamental element to manage this information. Programming professionals use information and organizational knowledge to develop their projects and work as a team. Information and knowledge represent power, and their sharing includes bargains, behaviors studied by the Social Exchange Theory. Sharing information effectively involves more than passing it on, it involves interference aiming the receiver’s appropriation of it, for work execution, by means of information mediating subjects. This paper objective is to verify how information and knowledge are shared among software professionals, inferring how principles of Social Exchange Theory interfere or not in their mediation, highlighting the influence of egocentric and altruistic motivators, or motivation aimed at the group. As methodological procedures, a descriptive case study was carried out with software professionals, students of a public higher education institution, in Garça city, São Paulo state, as well as their administrative personnel, using questionnaires, interviews and analysis of the institution website. As a result, it was found that there is evidence of mediation of information and knowledge among those surveyed, since altruistic and egocentric motivations are dialectically reconciled in this mediation/sharing. The results are attributed possibly to internalized values during higher education period, as well to a psychologically positive work environment. It is concluded that there are convergences between the Social Exchange Theory and the mediation of information, both in theoretical and practical aspects, showing the possibility of mediation besides traditional informational equipment: libraries, archives and museums. |
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Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case studyConvergências entre a teoria da troca social e a mediação da informação e do conhecimento na perspectiva dos desenvolvedores de software : um estudo de casoProgramaçãoMediadores da informaçãoConhecimento organizacionalProgrammingInformation mediatorsOrganizational knowledgeInformation and knowledge are essential for the survival of companies and people's daily lives. Furthermore, software is a fundamental element to manage this information. Programming professionals use information and organizational knowledge to develop their projects and work as a team. Information and knowledge represent power, and their sharing includes bargains, behaviors studied by the Social Exchange Theory. Sharing information effectively involves more than passing it on, it involves interference aiming the receiver’s appropriation of it, for work execution, by means of information mediating subjects. This paper objective is to verify how information and knowledge are shared among software professionals, inferring how principles of Social Exchange Theory interfere or not in their mediation, highlighting the influence of egocentric and altruistic motivators, or motivation aimed at the group. As methodological procedures, a descriptive case study was carried out with software professionals, students of a public higher education institution, in Garça city, São Paulo state, as well as their administrative personnel, using questionnaires, interviews and analysis of the institution website. As a result, it was found that there is evidence of mediation of information and knowledge among those surveyed, since altruistic and egocentric motivations are dialectically reconciled in this mediation/sharing. The results are attributed possibly to internalized values during higher education period, as well to a psychologically positive work environment. It is concluded that there are convergences between the Social Exchange Theory and the mediation of information, both in theoretical and practical aspects, showing the possibility of mediation besides traditional informational equipment: libraries, archives and museums.Informação e conhecimento são imprescindíveis à sobrevivência das empresas e no cotidiano das pessoas. Ademais, o software é elemento fundamental para gerir essas informações. Os profissionais de programação fazem uso de informação e conhecimento organizacional para desenvolverem seus projetos e trabalharem em equipe. Informação e conhecimento representam poder, e seu compartilhamento inclui barganhas, comportamentos estudados pela Teoria da Troca Social. Compartilhar informação efetivamente envolve mais do que repassá-la, envolve uma interferência visando que o receptor faça sua apropriação, para a execução do trabalho, por meio de sujeitos mediadores da informação. Objetiva-se verificar como se dá o compartilhamento de informação e conhecimento entre profissionais de software, inferindo como princípios da Teoria da Troca Social interferem ou em sua mediação, destacando a influência de motivadores egocêntricos e altruístas, ou voltados à coletividade. Como procedimentos metodológicos, efetuou-se um estudo de caso, de natureza descritiva, com profissionais de software discentes de uma instituição pública de ensino superior, de Garça, São Paulo, bem como seus funcionários administrativos, utilizando questionários, entrevistas e análise do site da instituição. Como resultados, verificou-se existirem evidências de mediação da informação e conhecimento entre os pesquisados, sendo que motivações altruístas e egocêntricas se conciliam dialeticamente nessa /mediação/compartilhamento. Atribui-se os resultados possivelmente a valores internalizados na formação universitária e a um ambiente de trabalho psicologicamente positivo. Conclui-se que existem convergências entre a Teoria da Troca Social e a mediação da informação, tanto no aspecto teórico quanto prático, evidenciando a possiblidade da mediação além dos equipamentos informacionais tradicionais: bibliotecas, arquivos e museus.Universidade Estadual de Campinas2020-10-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionTextoinfo:eu-repo/semantics/otherapplication/pdfapplication/pdfvideo/mp4https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/866111310.20396/rdbci.v18i0.8661113RDBCI: Digital Journal of Library and Information Science; Vol. 18 (2020): Continuous Publishing; e020026RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 18 (2020): Publicação Contínua; e0200261678-765Xreponame:Revista Brasileira de Direito Civil (Online)instname:Instituto Brasileiro de Direito Civil (IBDCivil)instacron:Instituto Brasileiro de Direito Civilporenghttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113/23096https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113/23258https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113/23146Brazil; 21st centuryBrasil; Século XXICopyright (c) 2020 Leonardo Pereira Pinheiro de Souza, João Arlindo dos Santos Neto, Cássia Regina Bassan de Moraeshttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSouza, Leonardo Pereira Pinheiro de Santos Neto, João Arlindo dos Moraes, Cássia Regina Bassan de 2021-01-05T21:59:55Zoai:ojs.periodicos.sbu.unicamp.br:article/8661113Revistahttps://rbdcivil.ibdcivil.org.br/rbdchttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/oai||rbdcivil@ibdcivil.org.br2358-69742358-6974opendoar:2021-01-05T21:59:55Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil)false |
dc.title.none.fl_str_mv |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study Convergências entre a teoria da troca social e a mediação da informação e do conhecimento na perspectiva dos desenvolvedores de software : um estudo de caso |
title |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study |
spellingShingle |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study Souza, Leonardo Pereira Pinheiro de Programação Mediadores da informação Conhecimento organizacional Programming Information mediators Organizational knowledge |
title_short |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study |
title_full |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study |
title_fullStr |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study |
title_full_unstemmed |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study |
title_sort |
Convergences between social exchange theory and mediation of information and knowledge from the perspective of software developers: a case study |
author |
Souza, Leonardo Pereira Pinheiro de |
author_facet |
Souza, Leonardo Pereira Pinheiro de Santos Neto, João Arlindo dos Moraes, Cássia Regina Bassan de |
author_role |
author |
author2 |
Santos Neto, João Arlindo dos Moraes, Cássia Regina Bassan de |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Souza, Leonardo Pereira Pinheiro de Santos Neto, João Arlindo dos Moraes, Cássia Regina Bassan de |
dc.subject.por.fl_str_mv |
Programação Mediadores da informação Conhecimento organizacional Programming Information mediators Organizational knowledge |
topic |
Programação Mediadores da informação Conhecimento organizacional Programming Information mediators Organizational knowledge |
description |
Information and knowledge are essential for the survival of companies and people's daily lives. Furthermore, software is a fundamental element to manage this information. Programming professionals use information and organizational knowledge to develop their projects and work as a team. Information and knowledge represent power, and their sharing includes bargains, behaviors studied by the Social Exchange Theory. Sharing information effectively involves more than passing it on, it involves interference aiming the receiver’s appropriation of it, for work execution, by means of information mediating subjects. This paper objective is to verify how information and knowledge are shared among software professionals, inferring how principles of Social Exchange Theory interfere or not in their mediation, highlighting the influence of egocentric and altruistic motivators, or motivation aimed at the group. As methodological procedures, a descriptive case study was carried out with software professionals, students of a public higher education institution, in Garça city, São Paulo state, as well as their administrative personnel, using questionnaires, interviews and analysis of the institution website. As a result, it was found that there is evidence of mediation of information and knowledge among those surveyed, since altruistic and egocentric motivations are dialectically reconciled in this mediation/sharing. The results are attributed possibly to internalized values during higher education period, as well to a psychologically positive work environment. It is concluded that there are convergences between the Social Exchange Theory and the mediation of information, both in theoretical and practical aspects, showing the possibility of mediation besides traditional informational equipment: libraries, archives and museums. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-10-02 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Texto info:eu-repo/semantics/other |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113 10.20396/rdbci.v18i0.8661113 |
url |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113 |
identifier_str_mv |
10.20396/rdbci.v18i0.8661113 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113/23096 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113/23258 https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8661113/23146 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf video/mp4 |
dc.coverage.none.fl_str_mv |
Brazil; 21st century Brasil; Século XXI |
dc.publisher.none.fl_str_mv |
Universidade Estadual de Campinas |
publisher.none.fl_str_mv |
Universidade Estadual de Campinas |
dc.source.none.fl_str_mv |
RDBCI: Digital Journal of Library and Information Science; Vol. 18 (2020): Continuous Publishing; e020026 RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 18 (2020): Publicação Contínua; e020026 1678-765X reponame:Revista Brasileira de Direito Civil (Online) instname:Instituto Brasileiro de Direito Civil (IBDCivil) instacron:Instituto Brasileiro de Direito Civil |
instname_str |
Instituto Brasileiro de Direito Civil (IBDCivil) |
instacron_str |
Instituto Brasileiro de Direito Civil |
institution |
Instituto Brasileiro de Direito Civil |
reponame_str |
Revista Brasileira de Direito Civil (Online) |
collection |
Revista Brasileira de Direito Civil (Online) |
repository.name.fl_str_mv |
Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil) |
repository.mail.fl_str_mv |
||rbdcivil@ibdcivil.org.br |
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1798675297828077568 |