Gest??o de stakeholders em projetos com caracter??sticas socioambientais
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/handle/tede/2108 |
Resumo: | This dissertation seeks to enrich the content of the project management sustainability thinking school, and its scientific community, by analyzing the management of stakeholders within a unique case study. The railway infrastructure project Line 13 - Jade, which connects the cities of S??o Paulo and Guarulhos, was used as the unit of analysis, in which the actions to implement the socio-environmental elements of the project were observed. Therefore, this research is problematized around the search for techniques and practices that connect knowledge towards the current paradigmatic change of sustainable development and advances in stakeholder management. This is a qualitative research that analyzed six interviews with key project members, as well as public documents and journalistic reports. In this research, the identification of how stakeholders act in relation to the project, whether affecting the project and / or being affected by it, was represented by classification diagrams, which enabled the analysis of interrelationships and their impacts on the project, considering the existing social and environmental context, which was represented through the linkage matrix. The presence of the stakeholder management approach was identified and it was noted that the role of stakeholder management requires proactive action to engage external stakeholders with lesser power and balance the financial, social and environmental dimensions. Practical contributions of the research are the indication of the creation of a social and environmental space that served as the interface between the project and the population; the creation of an opinion polling system for engagement and participation of external stakeholders in decision making; the application of specific contract templates; the hire of project managers interested in working to meet social and environmental elements. It is suggested that the project management best practice guides include consideration of environmental interests in stakeholder management. As academic contributions, this research identifies two scientific gaps that may constitute a research agenda: one related to the review of the concept of stakeholders, which may lead to a scientific innovation; and another relates to the participative management of stakeholders, assessing the interference in decision making. |
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Russo, Ros??ria de F??tima Segger MacriKniess, Cl??udia TerezinhaRusso, Ros??ria de F??tima Segger MacriKniess, Cl??udia TerezinhaRabechini Junior, RoqueChaves, Marcirio SIlveirahttp://lattes.cnpq.br/2537300863030538Alencar, L??via Mac??do de2019-10-29T18:53:12Z2019-06-22Alencar, L??via Mac??do de. Gest??o de stakeholders em projetos com caracter??sticas socioambientais. 2019. 170 f. Disserta????o( Programa de P??s-Gradua????o em Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/2108This dissertation seeks to enrich the content of the project management sustainability thinking school, and its scientific community, by analyzing the management of stakeholders within a unique case study. The railway infrastructure project Line 13 - Jade, which connects the cities of S??o Paulo and Guarulhos, was used as the unit of analysis, in which the actions to implement the socio-environmental elements of the project were observed. Therefore, this research is problematized around the search for techniques and practices that connect knowledge towards the current paradigmatic change of sustainable development and advances in stakeholder management. This is a qualitative research that analyzed six interviews with key project members, as well as public documents and journalistic reports. In this research, the identification of how stakeholders act in relation to the project, whether affecting the project and / or being affected by it, was represented by classification diagrams, which enabled the analysis of interrelationships and their impacts on the project, considering the existing social and environmental context, which was represented through the linkage matrix. The presence of the stakeholder management approach was identified and it was noted that the role of stakeholder management requires proactive action to engage external stakeholders with lesser power and balance the financial, social and environmental dimensions. Practical contributions of the research are the indication of the creation of a social and environmental space that served as the interface between the project and the population; the creation of an opinion polling system for engagement and participation of external stakeholders in decision making; the application of specific contract templates; the hire of project managers interested in working to meet social and environmental elements. It is suggested that the project management best practice guides include consideration of environmental interests in stakeholder management. As academic contributions, this research identifies two scientific gaps that may constitute a research agenda: one related to the review of the concept of stakeholders, which may lead to a scientific innovation; and another relates to the participative management of stakeholders, assessing the interference in decision making.Esta disserta????o busca enriquecer o conte??do e comunidade cient??fica da escola de pensamento da sustentabilidade em gest??o de projetos, por meio da an??lise da gest??o de stakeholders em um estudo de caso ??nico. O projeto Linha 13 - Jade, de infraestrutura de ferrovia, que liga as cidades de S??o Paulo e Guarulhos, foi usado como unidade de an??lise, em que se observaram as a????es para efetiva????o dos elementos socioambientais do projeto. Portanto, a pesquisa est?? problematizada na busca de t??cnicas e pr??ticas que conectem os saberes para mudan??a paradigm??tica atual de desenvolvimento sustent??vel e para os avan??os da gest??o de stakeholders. Trata-se, assim, de uma pesquisa qualitativa em que foram analisadas seis entrevistas realizadas com membros-chave do projeto, al??m de documentos p??blicos e de reportagens jornal??sticas. Nesta pesquisa, a identifica????o do modo como os stakeholders atuam em rela????o ao projeto, seja afetando o projeto e/ou sendo afetado por ele, foi representada a partir de diagramas de classifica????o, o que possibilitou a an??lise de interrela????es e respectivos impactos no projeto, considerando o contexto socioambiental existente, representado, por sua vez, por meio da matriz de vincula????o. Identificou-se a presen??a da abordagem de gest??o de stakeholders e observou-se que o papel da gest??o de stakeholders requer atua????o proativa, de modo a engajar stakeholders externos com menor poder de atua????o e a equilibriar as dimens??es financeiras, sociais e ambientais. S??o contribui????es pr??ticas da pesquisa a indica????o da cria????o de um espa??o socioambiental para interface entre o projeto e a popula????o; a cria????o de um sistema de pesquisa de opini??o para engajamento e participa????o de stakeholders externos nas tomadas de decis??o; a aplica????o de modelos de contratos espec??ficos; contrata????o de gestores de projeto interessados em atuar para o atendimento de elementos socioambientais. Sugere-se a inclus??o nos guias de boas pr??ticas de gest??o de projetos da considera????o dos interesses do meio ambiente na gest??o de stakeholders. Como contribui????es acad??micas, esta pesquisa identifica duas lacunas cient??ficas, que poder??o constituir agenda de pesquisas: uma relacionada ?? revis??o do conceito de stakeholders, podendo este ser levado a uma inova????o cien??fica; e outra relaciona ?? atua????o da gest??o participativa de stakeholders, avaliadando-se a interfer??ncia na tomada de decis??es.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2019-10-29T18:53:11Z No. of bitstreams: 1 L??via Mac??do de Alencar.pdf: 1882400 bytes, checksum: ab3e26d1b49b298d846f8323a3ec279a (MD5)Made available in DSpace on 2019-10-29T18:53:12Z (GMT). No. of bitstreams: 1 L??via Mac??do de Alencar.pdf: 1882400 bytes, checksum: ab3e26d1b49b298d846f8323a3ec279a (MD5) Previous issue date: 2019-06-22application/pdfporUniversidade Nove de JulhoPrograma de P??s-Gradua????o em Gest??o de ProjetosUNINOVEBrasilAdministra????osustentabilidade socioambientalprojetosstakeholderspartes interessadasgest??o p??blicasocioenvironmental sustainabilityprojectsstakeholderspublic managementCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOGest??o de stakeholders em projetos com caracter??sticas socioambientaisStakeholder management in projects with socioenvironmental characteristicsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis8024035432632778221600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALL??via Mac??do de Alencar.pdfL??via Mac??do de Alencar.pdfapplication/pdf1882400http://localhost:8080/tede/bitstream/tede/2108/2/L%C3%ADvia+Mac%C3%AAdo+de+Alencar.pdfab3e26d1b49b298d846f8323a3ec279aMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/2108/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/21082019-10-29 16:53:12.516oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2019-10-29T18:53:12Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
dc.title.alternative.eng.fl_str_mv |
Stakeholder management in projects with socioenvironmental characteristics |
title |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
spellingShingle |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais Alencar, L??via Mac??do de sustentabilidade socioambiental projetos stakeholders partes interessadas gest??o p??blica socioenvironmental sustainability projects stakeholders public management CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
title_full |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
title_fullStr |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
title_full_unstemmed |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
title_sort |
Gest??o de stakeholders em projetos com caracter??sticas socioambientais |
author |
Alencar, L??via Mac??do de |
author_facet |
Alencar, L??via Mac??do de |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Russo, Ros??ria de F??tima Segger Macri |
dc.contributor.advisor-co1.fl_str_mv |
Kniess, Cl??udia Terezinha |
dc.contributor.referee1.fl_str_mv |
Russo, Ros??ria de F??tima Segger Macri |
dc.contributor.referee2.fl_str_mv |
Kniess, Cl??udia Terezinha |
dc.contributor.referee3.fl_str_mv |
Rabechini Junior, Roque |
dc.contributor.referee4.fl_str_mv |
Chaves, Marcirio SIlveira |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/2537300863030538 |
dc.contributor.author.fl_str_mv |
Alencar, L??via Mac??do de |
contributor_str_mv |
Russo, Ros??ria de F??tima Segger Macri Kniess, Cl??udia Terezinha Russo, Ros??ria de F??tima Segger Macri Kniess, Cl??udia Terezinha Rabechini Junior, Roque Chaves, Marcirio SIlveira |
dc.subject.por.fl_str_mv |
sustentabilidade socioambiental projetos stakeholders partes interessadas gest??o p??blica |
topic |
sustentabilidade socioambiental projetos stakeholders partes interessadas gest??o p??blica socioenvironmental sustainability projects stakeholders public management CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
socioenvironmental sustainability projects stakeholders public management |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
This dissertation seeks to enrich the content of the project management sustainability thinking school, and its scientific community, by analyzing the management of stakeholders within a unique case study. The railway infrastructure project Line 13 - Jade, which connects the cities of S??o Paulo and Guarulhos, was used as the unit of analysis, in which the actions to implement the socio-environmental elements of the project were observed. Therefore, this research is problematized around the search for techniques and practices that connect knowledge towards the current paradigmatic change of sustainable development and advances in stakeholder management. This is a qualitative research that analyzed six interviews with key project members, as well as public documents and journalistic reports. In this research, the identification of how stakeholders act in relation to the project, whether affecting the project and / or being affected by it, was represented by classification diagrams, which enabled the analysis of interrelationships and their impacts on the project, considering the existing social and environmental context, which was represented through the linkage matrix. The presence of the stakeholder management approach was identified and it was noted that the role of stakeholder management requires proactive action to engage external stakeholders with lesser power and balance the financial, social and environmental dimensions. Practical contributions of the research are the indication of the creation of a social and environmental space that served as the interface between the project and the population; the creation of an opinion polling system for engagement and participation of external stakeholders in decision making; the application of specific contract templates; the hire of project managers interested in working to meet social and environmental elements. It is suggested that the project management best practice guides include consideration of environmental interests in stakeholder management. As academic contributions, this research identifies two scientific gaps that may constitute a research agenda: one related to the review of the concept of stakeholders, which may lead to a scientific innovation; and another relates to the participative management of stakeholders, assessing the interference in decision making. |
publishDate |
2019 |
dc.date.accessioned.fl_str_mv |
2019-10-29T18:53:12Z |
dc.date.issued.fl_str_mv |
2019-06-22 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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masterThesis |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
Alencar, L??via Mac??do de. Gest??o de stakeholders em projetos com caracter??sticas socioambientais. 2019. 170 f. Disserta????o( Programa de P??s-Gradua????o em Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/2108 |
identifier_str_mv |
Alencar, L??via Mac??do de. Gest??o de stakeholders em projetos com caracter??sticas socioambientais. 2019. 170 f. Disserta????o( Programa de P??s-Gradua????o em Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo. |
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por |
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por |
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openAccess |
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UNINOVE |
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Universidade Nove de Julho |
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