The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://onco.news/index.php/journal/article/view/71 |
Resumo: | Oncologic disease emerges unexpectedly in people’s lives, inducing a deep suffering, which calls for the construction of a therapeutic helping relationship, where non-verbal communication appears as a major pillar. In this context, the research is still incipient. Therefore, this study aimed to analyse the impact of nurses’ non-verbal communication skills on cancer patients’ subjective experience of suffering, and to explore the role of empathic communication skills in this relationship. A convenience sample was used, consisting of patients with oncological disease (N = 84), hospitalized in the district of Braga. Participants’ mean age was 60.99 years (SD = 14.08). The evaluation protocol included a Sociodemographic, Professional and Clinical Questionnaire and the following instruments: the Nurses’ Nonverbal Communication Rating Scale (clients version) (EACNV, McIntyre & Lage, 1996); the Empathic Communication Rating Scale (clients version) (EACEE, McIntyre & Lage, 1996); and the Inventory of Subjective Experiences of Suffering in Disease (IESSD, McIntyre & Gameiro, 1997). Data revealed an independent effect of nurses’ Non-verbal Communication on patients’ Positive Experiences of Suffering in Disease (F (1.82) = 4.02, p<0.05, R2 = 3.5%). Findings showed that higher levels of empathic communication exhibited by nurses in listening/interest dimensions were significant predictors of reduced patients’ suffering (F (7.75) = 2.91, p≤0.10, R2 = 14%; β = -289). Non-verbal communication of nurses was a significant predictor of the empathic communication perceived by patients (F (6.58) = 18.21, p <0.001), explaining 61.7% of the variance. The empathic communication dimensions of listening/interest, showed a mediating effect on the relationship between nurses’ non-verbal communication and patients’ suffering (Z = -2.03, p = 0.042, 95% CI [-453, -008]). These results reinforce the relevance of nurses’ communication and the need to implement programs that promote communication skills in the oncological context, valuing clinical communication as a therapeutic strategy in the positive transition of cancer patients. |
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The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological diseaseO papel das competências de comunicação não-verbal dos enfermeiros na experiência subjetiva de sofrimento de pessoas com doença oncológicaCancroComunicação Não-VerbalEmpatiaSofrimentoCancerNonverbal communicationEmpathySufferingOncologic disease emerges unexpectedly in people’s lives, inducing a deep suffering, which calls for the construction of a therapeutic helping relationship, where non-verbal communication appears as a major pillar. In this context, the research is still incipient. Therefore, this study aimed to analyse the impact of nurses’ non-verbal communication skills on cancer patients’ subjective experience of suffering, and to explore the role of empathic communication skills in this relationship. A convenience sample was used, consisting of patients with oncological disease (N = 84), hospitalized in the district of Braga. Participants’ mean age was 60.99 years (SD = 14.08). The evaluation protocol included a Sociodemographic, Professional and Clinical Questionnaire and the following instruments: the Nurses’ Nonverbal Communication Rating Scale (clients version) (EACNV, McIntyre & Lage, 1996); the Empathic Communication Rating Scale (clients version) (EACEE, McIntyre & Lage, 1996); and the Inventory of Subjective Experiences of Suffering in Disease (IESSD, McIntyre & Gameiro, 1997). Data revealed an independent effect of nurses’ Non-verbal Communication on patients’ Positive Experiences of Suffering in Disease (F (1.82) = 4.02, p<0.05, R2 = 3.5%). Findings showed that higher levels of empathic communication exhibited by nurses in listening/interest dimensions were significant predictors of reduced patients’ suffering (F (7.75) = 2.91, p≤0.10, R2 = 14%; β = -289). Non-verbal communication of nurses was a significant predictor of the empathic communication perceived by patients (F (6.58) = 18.21, p <0.001), explaining 61.7% of the variance. The empathic communication dimensions of listening/interest, showed a mediating effect on the relationship between nurses’ non-verbal communication and patients’ suffering (Z = -2.03, p = 0.042, 95% CI [-453, -008]). These results reinforce the relevance of nurses’ communication and the need to implement programs that promote communication skills in the oncological context, valuing clinical communication as a therapeutic strategy in the positive transition of cancer patients.A doença oncológica surge de forma inesperada na vida das pessoas, induzindo um profundo sofrimento que apela à construção de uma relação de ajuda, onde a comunicação não-verbal se afigura como pilar major. Neste âmbito, a investigação ainda é incipiente pelo que neste estudo pretendeu-se analisar o impacto das competências de comunicação não-verbal dos enfermeiros na experiência subjetiva de sofrimento da pessoa com doença oncológica, e ainda, explorar o papel das competências de comunicação empática nessa relação. Recorreu-se a uma amostra de conveniência simples, constituída por pessoas com doença oncológica (N = 84), internadas em hospitais do distrito de Braga. A média das idades é de 60.99 anos (DP = 14.08). O protocolo de avaliação englobou um questionário sociodemográfico e os seguintes instrumentos: Escala de Avaliação da Comunicação Não-Verbal dos Enfermeiros (McIntyre & Lage, 1996); Escala de Avaliação da Comunicação Empática (McIntyre & Lage, 1996); e Inventário de Experiências Subjetivas de Sofrimento na Doença (McIntyre & Gameiro, 1997). Constatou-se um efeito independente da Comunicação Não-Verbal dos Enfermeiros nas Experiências Positivas de Sofrimento na Doença (F (1,82) = 4.02; p<.05; R2= 3,5%). Verificou-se que níveis mais elevados de Comunicação Empática exibidos pelos Enfermeiros na dimensão Escuta/Interesse se constituíram preditores significativos de menor Sofrimento Global do doente (F (7,75) =2.91; p ≤. 010; R2 = 14%; β = -.289). A Comunicação Não-Verbal dos enfermeiros apresentou-se preditor significativo da Comunicação Empática percebida pelos doentes (F (6,58) = 18.21; p < .001) explicando 61.7% da variância. A Comunicação Empática Escuta/Interesse exerceu um efeito de mediação na relação entre a comunicação não-verbal dos enfermeiros e o sofrimento do doente (Z = -2.03, p =.042; IC 95% [-.453; -.008]). Estes resultados reforçam a relevância da comunicação dos enfermeiros e a necessidade de implementar programas promotores das competências de comunicação no contexto oncológico, valorizando a comunicação clínica como estratégia terapêutica na transição positiva de doentes oncológicos.AEOP – Associação de Enfermagem Oncológica Portuguesa2018-06-20info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://onco.news/index.php/journal/article/view/71Onco.news; No. 36 (2018): Onco.News Journal (january-june); 10-19Onco.News; N.º 36 (2018): Revista Onco.News (janeiro-junho); 10-192183-69141646-7868reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPporhttps://onco.news/index.php/journal/article/view/71https://onco.news/index.php/journal/article/view/71/89Direitos de Autor (c) 2018 Liliana Chaves, Clara Simãesinfo:eu-repo/semantics/openAccessChaves, LilianaSimães, Clara2024-03-16T07:55:16Zoai:oai.onco.news:article/71Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T04:01:20.792703Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease O papel das competências de comunicação não-verbal dos enfermeiros na experiência subjetiva de sofrimento de pessoas com doença oncológica |
title |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease |
spellingShingle |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease Chaves, Liliana Cancro Comunicação Não-Verbal Empatia Sofrimento Cancer Nonverbal communication Empathy Suffering |
title_short |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease |
title_full |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease |
title_fullStr |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease |
title_full_unstemmed |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease |
title_sort |
The role of nonverbal communication nurses in the subjective experience of suffering of people with cancer oncological disease |
author |
Chaves, Liliana |
author_facet |
Chaves, Liliana Simães, Clara |
author_role |
author |
author2 |
Simães, Clara |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Chaves, Liliana Simães, Clara |
dc.subject.por.fl_str_mv |
Cancro Comunicação Não-Verbal Empatia Sofrimento Cancer Nonverbal communication Empathy Suffering |
topic |
Cancro Comunicação Não-Verbal Empatia Sofrimento Cancer Nonverbal communication Empathy Suffering |
description |
Oncologic disease emerges unexpectedly in people’s lives, inducing a deep suffering, which calls for the construction of a therapeutic helping relationship, where non-verbal communication appears as a major pillar. In this context, the research is still incipient. Therefore, this study aimed to analyse the impact of nurses’ non-verbal communication skills on cancer patients’ subjective experience of suffering, and to explore the role of empathic communication skills in this relationship. A convenience sample was used, consisting of patients with oncological disease (N = 84), hospitalized in the district of Braga. Participants’ mean age was 60.99 years (SD = 14.08). The evaluation protocol included a Sociodemographic, Professional and Clinical Questionnaire and the following instruments: the Nurses’ Nonverbal Communication Rating Scale (clients version) (EACNV, McIntyre & Lage, 1996); the Empathic Communication Rating Scale (clients version) (EACEE, McIntyre & Lage, 1996); and the Inventory of Subjective Experiences of Suffering in Disease (IESSD, McIntyre & Gameiro, 1997). Data revealed an independent effect of nurses’ Non-verbal Communication on patients’ Positive Experiences of Suffering in Disease (F (1.82) = 4.02, p<0.05, R2 = 3.5%). Findings showed that higher levels of empathic communication exhibited by nurses in listening/interest dimensions were significant predictors of reduced patients’ suffering (F (7.75) = 2.91, p≤0.10, R2 = 14%; β = -289). Non-verbal communication of nurses was a significant predictor of the empathic communication perceived by patients (F (6.58) = 18.21, p <0.001), explaining 61.7% of the variance. The empathic communication dimensions of listening/interest, showed a mediating effect on the relationship between nurses’ non-verbal communication and patients’ suffering (Z = -2.03, p = 0.042, 95% CI [-453, -008]). These results reinforce the relevance of nurses’ communication and the need to implement programs that promote communication skills in the oncological context, valuing clinical communication as a therapeutic strategy in the positive transition of cancer patients. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-06-20 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://onco.news/index.php/journal/article/view/71 |
url |
https://onco.news/index.php/journal/article/view/71 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://onco.news/index.php/journal/article/view/71 https://onco.news/index.php/journal/article/view/71/89 |
dc.rights.driver.fl_str_mv |
Direitos de Autor (c) 2018 Liliana Chaves, Clara Simães info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Direitos de Autor (c) 2018 Liliana Chaves, Clara Simães |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
AEOP – Associação de Enfermagem Oncológica Portuguesa |
publisher.none.fl_str_mv |
AEOP – Associação de Enfermagem Oncológica Portuguesa |
dc.source.none.fl_str_mv |
Onco.news; No. 36 (2018): Onco.News Journal (january-june); 10-19 Onco.News; N.º 36 (2018): Revista Onco.News (janeiro-junho); 10-19 2183-6914 1646-7868 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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