Management control systems and innovation: A levers of control analysis in an innovative company
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/23120 |
Resumo: | Purpose: Building on the growing body of research that has addressed management control systems and innovation, the goal of this study is to assess the extent and nature of the use of controls in an innovative setting and how they work together unveiling the relationships and tensions amongst the Simons’ levers. Design/methodology/approach: This study resorts to an in-depth and single case study in a company that has both a strong orientation to innovation and stable control practices in place. Evidence was collected from 32 interviews, visits to the company, and internal documentation. Findings: At the case company it was possible to find the presence of controls according to all the levers of control. Likewise, joint effects of controls used according to interactive and beliefs approaches and diagnostic and boundary controls showed a consistent reinforcement that push the organization in a single direction. Signs of some countervailing reinforcement between these pairs were also detected, creating tensions. This in general shows that innovation can be weighed against the necessity of goal achievement taking place within fields in which the company can exploit the effort developed. Originality: This study documents the collective use of controls in a context in which innovation is needed, and how the combination of the levers of control with their inner workings and tensions allow the company to have a corporate environment of innovation that is friendly. |
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Management control systems and innovation: A levers of control analysis in an innovative companyInnovationManagement control systemsSimons’ frameworkCase studyLevers of controlPurpose: Building on the growing body of research that has addressed management control systems and innovation, the goal of this study is to assess the extent and nature of the use of controls in an innovative setting and how they work together unveiling the relationships and tensions amongst the Simons’ levers. Design/methodology/approach: This study resorts to an in-depth and single case study in a company that has both a strong orientation to innovation and stable control practices in place. Evidence was collected from 32 interviews, visits to the company, and internal documentation. Findings: At the case company it was possible to find the presence of controls according to all the levers of control. Likewise, joint effects of controls used according to interactive and beliefs approaches and diagnostic and boundary controls showed a consistent reinforcement that push the organization in a single direction. Signs of some countervailing reinforcement between these pairs were also detected, creating tensions. This in general shows that innovation can be weighed against the necessity of goal achievement taking place within fields in which the company can exploit the effort developed. Originality: This study documents the collective use of controls in a context in which innovation is needed, and how the combination of the levers of control with their inner workings and tensions allow the company to have a corporate environment of innovation that is friendly.Emerald2021-09-10T15:38:55Z2022-01-01T00:00:00Z20222023-03-28T11:33:04Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/23120eng1832-591210.1108/JAOC-09-2020-0137Barros, R. S.Ferreira, A.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:40:23Zoai:repositorio.iscte-iul.pt:10071/23120Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:18:41.673521Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Management control systems and innovation: A levers of control analysis in an innovative company |
title |
Management control systems and innovation: A levers of control analysis in an innovative company |
spellingShingle |
Management control systems and innovation: A levers of control analysis in an innovative company Barros, R. S. Innovation Management control systems Simons’ framework Case study Levers of control |
title_short |
Management control systems and innovation: A levers of control analysis in an innovative company |
title_full |
Management control systems and innovation: A levers of control analysis in an innovative company |
title_fullStr |
Management control systems and innovation: A levers of control analysis in an innovative company |
title_full_unstemmed |
Management control systems and innovation: A levers of control analysis in an innovative company |
title_sort |
Management control systems and innovation: A levers of control analysis in an innovative company |
author |
Barros, R. S. |
author_facet |
Barros, R. S. Ferreira, A. |
author_role |
author |
author2 |
Ferreira, A. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Barros, R. S. Ferreira, A. |
dc.subject.por.fl_str_mv |
Innovation Management control systems Simons’ framework Case study Levers of control |
topic |
Innovation Management control systems Simons’ framework Case study Levers of control |
description |
Purpose: Building on the growing body of research that has addressed management control systems and innovation, the goal of this study is to assess the extent and nature of the use of controls in an innovative setting and how they work together unveiling the relationships and tensions amongst the Simons’ levers. Design/methodology/approach: This study resorts to an in-depth and single case study in a company that has both a strong orientation to innovation and stable control practices in place. Evidence was collected from 32 interviews, visits to the company, and internal documentation. Findings: At the case company it was possible to find the presence of controls according to all the levers of control. Likewise, joint effects of controls used according to interactive and beliefs approaches and diagnostic and boundary controls showed a consistent reinforcement that push the organization in a single direction. Signs of some countervailing reinforcement between these pairs were also detected, creating tensions. This in general shows that innovation can be weighed against the necessity of goal achievement taking place within fields in which the company can exploit the effort developed. Originality: This study documents the collective use of controls in a context in which innovation is needed, and how the combination of the levers of control with their inner workings and tensions allow the company to have a corporate environment of innovation that is friendly. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-09-10T15:38:55Z 2022-01-01T00:00:00Z 2022 2023-03-28T11:33:04Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/23120 |
url |
http://hdl.handle.net/10071/23120 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1832-5912 10.1108/JAOC-09-2020-0137 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Emerald |
publisher.none.fl_str_mv |
Emerald |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134746315325440 |