Education as a service: implications and challenges to rethink the university of the future after covid-19

Detalhes bibliográficos
Autor(a) principal: Torres, Ana
Data de Publicação: 2022
Outros Autores: Beirão, Gabriela, Pereira, Júlia
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10773/37980
Resumo: This paper highlights that social distancing is prompting educational institutions to rethink how they are connecting with their student bodies. Spatial interaction is becoming the new norm, and the blurring of physical and virtual communication is likely to continue until the pandemic is overcome. Globally, the higher education system will undergo a decade of radical technology-led transformation shifting the paradigm from the traditional linear formulation of education to the "University as a Service". The AI-enabled tools will provide customized learning experiences, and continuing education will become the norm. The university of the future will learn from personalization – e.g., students’ expectations and data assessment - to support a diversity of learning pathways to study the same content. The "Education as a Service" will be able to pinpoint each student's learning needs, re-design the service-education system, and provide a personalized experience. This research aims to understand how universities need to be transformed based on the challenges faced by professors and students during COVID-19. Using qualitative research methodology, 17 professors and 13 students from six countries were interviewed to explore the challenges of blended learning in higher education. Like other services, the education service will be reshaped and customized. Students are value co-creators of the learning process, and they need more active and collaborative methodologies. The most important factors to enable revolutionizing how we educate after COVID-19 are: technological tools, as they provide personal learning experiences on-demand, and communities of practice, where students will learn from each other. This paper provides several contributions to the University of the future, aiming to respond to "Education as a service" challenges.
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spelling Education as a service: implications and challenges to rethink the university of the future after covid-19Higher educationUniversity of the futureEducation as a serviceCovid-19This paper highlights that social distancing is prompting educational institutions to rethink how they are connecting with their student bodies. Spatial interaction is becoming the new norm, and the blurring of physical and virtual communication is likely to continue until the pandemic is overcome. Globally, the higher education system will undergo a decade of radical technology-led transformation shifting the paradigm from the traditional linear formulation of education to the "University as a Service". The AI-enabled tools will provide customized learning experiences, and continuing education will become the norm. The university of the future will learn from personalization – e.g., students’ expectations and data assessment - to support a diversity of learning pathways to study the same content. The "Education as a Service" will be able to pinpoint each student's learning needs, re-design the service-education system, and provide a personalized experience. This research aims to understand how universities need to be transformed based on the challenges faced by professors and students during COVID-19. Using qualitative research methodology, 17 professors and 13 students from six countries were interviewed to explore the challenges of blended learning in higher education. Like other services, the education service will be reshaped and customized. Students are value co-creators of the learning process, and they need more active and collaborative methodologies. The most important factors to enable revolutionizing how we educate after COVID-19 are: technological tools, as they provide personal learning experiences on-demand, and communities of practice, where students will learn from each other. This paper provides several contributions to the University of the future, aiming to respond to "Education as a service" challenges.UA Editora2023-06-09T10:05:17Z2022-07-24T00:00:00Z2022-07-24info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10773/37980eng2184-910210.34624/iciemc.v0i3.29806Torres, AnaBeirão, GabrielaPereira, Júliainfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-02-22T12:14:10Zoai:ria.ua.pt:10773/37980Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:08:33.364934Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Education as a service: implications and challenges to rethink the university of the future after covid-19
title Education as a service: implications and challenges to rethink the university of the future after covid-19
spellingShingle Education as a service: implications and challenges to rethink the university of the future after covid-19
Torres, Ana
Higher education
University of the future
Education as a service
Covid-19
title_short Education as a service: implications and challenges to rethink the university of the future after covid-19
title_full Education as a service: implications and challenges to rethink the university of the future after covid-19
title_fullStr Education as a service: implications and challenges to rethink the university of the future after covid-19
title_full_unstemmed Education as a service: implications and challenges to rethink the university of the future after covid-19
title_sort Education as a service: implications and challenges to rethink the university of the future after covid-19
author Torres, Ana
author_facet Torres, Ana
Beirão, Gabriela
Pereira, Júlia
author_role author
author2 Beirão, Gabriela
Pereira, Júlia
author2_role author
author
dc.contributor.author.fl_str_mv Torres, Ana
Beirão, Gabriela
Pereira, Júlia
dc.subject.por.fl_str_mv Higher education
University of the future
Education as a service
Covid-19
topic Higher education
University of the future
Education as a service
Covid-19
description This paper highlights that social distancing is prompting educational institutions to rethink how they are connecting with their student bodies. Spatial interaction is becoming the new norm, and the blurring of physical and virtual communication is likely to continue until the pandemic is overcome. Globally, the higher education system will undergo a decade of radical technology-led transformation shifting the paradigm from the traditional linear formulation of education to the "University as a Service". The AI-enabled tools will provide customized learning experiences, and continuing education will become the norm. The university of the future will learn from personalization – e.g., students’ expectations and data assessment - to support a diversity of learning pathways to study the same content. The "Education as a Service" will be able to pinpoint each student's learning needs, re-design the service-education system, and provide a personalized experience. This research aims to understand how universities need to be transformed based on the challenges faced by professors and students during COVID-19. Using qualitative research methodology, 17 professors and 13 students from six countries were interviewed to explore the challenges of blended learning in higher education. Like other services, the education service will be reshaped and customized. Students are value co-creators of the learning process, and they need more active and collaborative methodologies. The most important factors to enable revolutionizing how we educate after COVID-19 are: technological tools, as they provide personal learning experiences on-demand, and communities of practice, where students will learn from each other. This paper provides several contributions to the University of the future, aiming to respond to "Education as a service" challenges.
publishDate 2022
dc.date.none.fl_str_mv 2022-07-24T00:00:00Z
2022-07-24
2023-06-09T10:05:17Z
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