Buyer–supplier interactions in business services: variety in relational interfaces

Detalhes bibliográficos
Autor(a) principal: Baptista, Cristina Sales
Data de Publicação: 2022
Outros Autores: Mota, João, Santos, José Novais
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.5/24621
Resumo: Business services have become a considerable share of many firms’ external resources. Several service typologies have been proposed. This study explores the underlying dynamic of interaction patterns in business services through the lens of relational interfaces. Five exploratory case studies show the presence of variety in the buyer–supplier interfaces. Thus, the relevance of the interaction patterns to increasing a firm’s productivity or innovativeness may require an assessment of this variety in relational interfaces
id RCAP_90476e90db3c471959876acd3c56cc55
oai_identifier_str oai:www.repository.utl.pt:10400.5/24621
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str
spelling Buyer–supplier interactions in business services: variety in relational interfacesBusiness ServicesPatterns of InteractionRelational InterfacesCustomizationInnovationBusiness services have become a considerable share of many firms’ external resources. Several service typologies have been proposed. This study explores the underlying dynamic of interaction patterns in business services through the lens of relational interfaces. Five exploratory case studies show the presence of variety in the buyer–supplier interfaces. Thus, the relevance of the interaction patterns to increasing a firm’s productivity or innovativeness may require an assessment of this variety in relational interfacesSpringerRepositório da Universidade de LisboaBaptista, Cristina SalesMota, JoãoSantos, José Novais2022-06-22T09:04:52Z20222022-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.5/24621engBaptista, Cristina Sales; João Mota and José Novais Santos. (2022).” Buyer–supplier interactions in business services: variety in relational interfaces”. Service Business: pp. 1-23.doi.org/10.1007/s11628-022-00494-9info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-06T14:54:15ZPortal AgregadorONG
dc.title.none.fl_str_mv Buyer–supplier interactions in business services: variety in relational interfaces
title Buyer–supplier interactions in business services: variety in relational interfaces
spellingShingle Buyer–supplier interactions in business services: variety in relational interfaces
Baptista, Cristina Sales
Business Services
Patterns of Interaction
Relational Interfaces
Customization
Innovation
title_short Buyer–supplier interactions in business services: variety in relational interfaces
title_full Buyer–supplier interactions in business services: variety in relational interfaces
title_fullStr Buyer–supplier interactions in business services: variety in relational interfaces
title_full_unstemmed Buyer–supplier interactions in business services: variety in relational interfaces
title_sort Buyer–supplier interactions in business services: variety in relational interfaces
author Baptista, Cristina Sales
author_facet Baptista, Cristina Sales
Mota, João
Santos, José Novais
author_role author
author2 Mota, João
Santos, José Novais
author2_role author
author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Baptista, Cristina Sales
Mota, João
Santos, José Novais
dc.subject.por.fl_str_mv Business Services
Patterns of Interaction
Relational Interfaces
Customization
Innovation
topic Business Services
Patterns of Interaction
Relational Interfaces
Customization
Innovation
description Business services have become a considerable share of many firms’ external resources. Several service typologies have been proposed. This study explores the underlying dynamic of interaction patterns in business services through the lens of relational interfaces. Five exploratory case studies show the presence of variety in the buyer–supplier interfaces. Thus, the relevance of the interaction patterns to increasing a firm’s productivity or innovativeness may require an assessment of this variety in relational interfaces
publishDate 2022
dc.date.none.fl_str_mv 2022-06-22T09:04:52Z
2022
2022-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.5/24621
url http://hdl.handle.net/10400.5/24621
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Baptista, Cristina Sales; João Mota and José Novais Santos. (2022).” Buyer–supplier interactions in business services: variety in relational interfaces”. Service Business: pp. 1-23.
doi.org/10.1007/s11628-022-00494-9
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Springer
publisher.none.fl_str_mv Springer
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1777302194195791872

Registros relacionados