Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/25910 |
Resumo: | The pandemic forced both organizations and consumers to make many adjustments to their daily lives. However, due the technological advances that have been seen in recent years, some tools have become much more widely used. Among them are the food delivery applications (FDAs) that experienced an exponential growth during the pandemic. This study proposes an integrated model based on the health belief model and the technology readiness and acceptance model to better understand the determinants of users’ continuance intention to use FDAs. Empirical data collected from 288 Portuguese users of FDAs during the pandemic was analyzed using partial least squares structural equation modeling. The results show that both the perceived susceptibility to and severity of COVID-19 infection positively influenced the perceived usefulness of food delivery applications. Technology readiness is also a predictor of perceived usefulness. Both self-efficacy and technology readiness predict users’ perceived ease of use. Users’ continuance intention to use food delivery applications is directly influenced by perceived usefulness and ease of use and indirectly by self-efficacy, technology readiness, perceived severity, and perceived susceptibility. |
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Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance modelFood delivery appHealth belief modelTechnology readinessTechnology acceptance modelContinuance intentionCOVID-19 pandemicThe pandemic forced both organizations and consumers to make many adjustments to their daily lives. However, due the technological advances that have been seen in recent years, some tools have become much more widely used. Among them are the food delivery applications (FDAs) that experienced an exponential growth during the pandemic. This study proposes an integrated model based on the health belief model and the technology readiness and acceptance model to better understand the determinants of users’ continuance intention to use FDAs. Empirical data collected from 288 Portuguese users of FDAs during the pandemic was analyzed using partial least squares structural equation modeling. The results show that both the perceived susceptibility to and severity of COVID-19 infection positively influenced the perceived usefulness of food delivery applications. Technology readiness is also a predictor of perceived usefulness. Both self-efficacy and technology readiness predict users’ perceived ease of use. Users’ continuance intention to use food delivery applications is directly influenced by perceived usefulness and ease of use and indirectly by self-efficacy, technology readiness, perceived severity, and perceived susceptibility.MDPI2022-07-21T11:57:30Z2022-01-01T00:00:00Z20222022-07-21T12:56:01Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/25910eng2199-853110.3390/joitmc8030114Silva, G. M.Dias, Á.Rodrigues, M. S.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:55:52Zoai:repositorio.iscte-iul.pt:10071/25910Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:28:34.112546Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
title |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
spellingShingle |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model Silva, G. M. Food delivery app Health belief model Technology readiness Technology acceptance model Continuance intention COVID-19 pandemic |
title_short |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
title_full |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
title_fullStr |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
title_full_unstemmed |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
title_sort |
Continuity of use of food delivery apps: An integrated approach to the health belief model and the technology readiness and acceptance model |
author |
Silva, G. M. |
author_facet |
Silva, G. M. Dias, Á. Rodrigues, M. S. |
author_role |
author |
author2 |
Dias, Á. Rodrigues, M. S. |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Silva, G. M. Dias, Á. Rodrigues, M. S. |
dc.subject.por.fl_str_mv |
Food delivery app Health belief model Technology readiness Technology acceptance model Continuance intention COVID-19 pandemic |
topic |
Food delivery app Health belief model Technology readiness Technology acceptance model Continuance intention COVID-19 pandemic |
description |
The pandemic forced both organizations and consumers to make many adjustments to their daily lives. However, due the technological advances that have been seen in recent years, some tools have become much more widely used. Among them are the food delivery applications (FDAs) that experienced an exponential growth during the pandemic. This study proposes an integrated model based on the health belief model and the technology readiness and acceptance model to better understand the determinants of users’ continuance intention to use FDAs. Empirical data collected from 288 Portuguese users of FDAs during the pandemic was analyzed using partial least squares structural equation modeling. The results show that both the perceived susceptibility to and severity of COVID-19 infection positively influenced the perceived usefulness of food delivery applications. Technology readiness is also a predictor of perceived usefulness. Both self-efficacy and technology readiness predict users’ perceived ease of use. Users’ continuance intention to use food delivery applications is directly influenced by perceived usefulness and ease of use and indirectly by self-efficacy, technology readiness, perceived severity, and perceived susceptibility. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-07-21T11:57:30Z 2022-01-01T00:00:00Z 2022 2022-07-21T12:56:01Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/25910 |
url |
http://hdl.handle.net/10071/25910 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
2199-8531 10.3390/joitmc8030114 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
MDPI |
publisher.none.fl_str_mv |
MDPI |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134848027197440 |