Primary health care services : workplace spirituality and organizational performance

Detalhes bibliográficos
Autor(a) principal: Albuquerque, Isabel Faro
Data de Publicação: 2014
Outros Autores: Cunha, Rita Campos, Martins, Luis Dias, Sá, Armando Brito
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10451/10759
Resumo: © Emerald Group Publishing Limited
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spelling Primary health care services : workplace spirituality and organizational performanceOrganizational performanceWorkplace spiritualityInner lifeMeaningful workPrimary health careSense of community© Emerald Group Publishing LimitedPurpose – The paper aims to study the influence of three dimensions of workplace spirituality (inner life, meaningful work and sense of community) on perceived and objective organizational performance in two primary health care settings: health centres (HCs) and family health units (FHUs), differing in terms of work organization. Design/methodology/approach – Data on workplace spirituality and perceived organizational performance were collected from a sample of 266 health care workers (doctors, nurses and administrative staff). Data on objective performance were obtained from the respective regional health authorities. Multiple regression, GLM, and tests of mediation were carried out. Findings – In both groups, perceived and objective organizational performance are predicted by sense of community. Additionally, FHUs presented significantly higher values in perceived and objective organizational performance, as well as sense of community and meaningful work. Finally, workplace spirituality and sense of community were found to mediate the relationship between work group and perceived and objective organizational performance. Research limitations/implications – The study's limitations include the convenience sample, as well as lack of control for the social desirability effect. Patient satisfaction surveys as well as the inclusion of predictive variables such as leadership should be considered in future studies. Practical implications – Primary health care services, and particularly FHUs, revealed the importance of workplace spirituality. Work teams with higher sense of community had higher performance results, which may therefore be an input in policy decisions regarding primary health care. Originality/value – This study compared the scores of workplace spirituality and perceived and objective organizational performance in two types of primary health care services, in a setting that approximates the quasi-field experiment. Workplace spirituality emerged as significantly mediating the relationship between work unit type and organizational performance.EmeraldRepositório da Universidade de LisboaAlbuquerque, Isabel FaroCunha, Rita CamposMartins, Luis DiasSá, Armando Brito2014-03-21T10:38:12Z20142014-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10451/10759engJOCM, Vol. 27 No. 1, 2014, pp. 59-820953-4814http://dx.doi.org/10.1108/JOCM-11-2012-0186metadata only accessinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-08T15:56:26Zoai:repositorio.ul.pt:10451/10759Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T21:34:39.968500Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Primary health care services : workplace spirituality and organizational performance
title Primary health care services : workplace spirituality and organizational performance
spellingShingle Primary health care services : workplace spirituality and organizational performance
Albuquerque, Isabel Faro
Organizational performance
Workplace spirituality
Inner life
Meaningful work
Primary health care
Sense of community
title_short Primary health care services : workplace spirituality and organizational performance
title_full Primary health care services : workplace spirituality and organizational performance
title_fullStr Primary health care services : workplace spirituality and organizational performance
title_full_unstemmed Primary health care services : workplace spirituality and organizational performance
title_sort Primary health care services : workplace spirituality and organizational performance
author Albuquerque, Isabel Faro
author_facet Albuquerque, Isabel Faro
Cunha, Rita Campos
Martins, Luis Dias
Sá, Armando Brito
author_role author
author2 Cunha, Rita Campos
Martins, Luis Dias
Sá, Armando Brito
author2_role author
author
author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Albuquerque, Isabel Faro
Cunha, Rita Campos
Martins, Luis Dias
Sá, Armando Brito
dc.subject.por.fl_str_mv Organizational performance
Workplace spirituality
Inner life
Meaningful work
Primary health care
Sense of community
topic Organizational performance
Workplace spirituality
Inner life
Meaningful work
Primary health care
Sense of community
description © Emerald Group Publishing Limited
publishDate 2014
dc.date.none.fl_str_mv 2014-03-21T10:38:12Z
2014
2014-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.uri.fl_str_mv http://hdl.handle.net/10451/10759
url http://hdl.handle.net/10451/10759
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv JOCM, Vol. 27 No. 1, 2014, pp. 59-82
0953-4814
http://dx.doi.org/10.1108/JOCM-11-2012-0186
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dc.publisher.none.fl_str_mv Emerald
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