Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH

Detalhes bibliográficos
Autor(a) principal: Miranda, Miguel Beirão
Data de Publicação: 2017
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.6/7961
Resumo: The Air Transport has suffered a remarkable transformation over the past decade. The way we travel today is quite different from how we did ten years ago. Due to the rise of Low-Cost carriers, the market of air transportation has been constantly changing and presently witnessing the transformation of legacy carriers to manage to continue operating. The main purpose of this work is to assess the efficiency for different Key Performance Areas (KPA) on a case study comprised of ten different airline carriers, Legacy and Low Cost, namely: Ryanair, Lufthansa Group, International Airlines Group, Air France-KLM, EasyJet, Norwegian, Air Berlin Group, SAS, TAP Portugal and Finnair, during a nine-year period, using a Multi Criteria Decision Making (MCDA) tool - Measuring Attractiveness by a Category Based Evaluation Technique (MACBETH). With the results obtained in this study, it was developed a model that measures the efficiency of Airline carriers in a defined period of time, using a set of performance indicators, to which are given weights by area specialists.
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spelling Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETHCompanhias AéreasDesempenhoEficiênciaMcda-MacbethTransporte AéreoDomínio/Área Científica::Engenharia e Tecnologia::Engenharia AeronáuticaThe Air Transport has suffered a remarkable transformation over the past decade. The way we travel today is quite different from how we did ten years ago. Due to the rise of Low-Cost carriers, the market of air transportation has been constantly changing and presently witnessing the transformation of legacy carriers to manage to continue operating. The main purpose of this work is to assess the efficiency for different Key Performance Areas (KPA) on a case study comprised of ten different airline carriers, Legacy and Low Cost, namely: Ryanair, Lufthansa Group, International Airlines Group, Air France-KLM, EasyJet, Norwegian, Air Berlin Group, SAS, TAP Portugal and Finnair, during a nine-year period, using a Multi Criteria Decision Making (MCDA) tool - Measuring Attractiveness by a Category Based Evaluation Technique (MACBETH). With the results obtained in this study, it was developed a model that measures the efficiency of Airline carriers in a defined period of time, using a set of performance indicators, to which are given weights by area specialists.O Transporte Aéreo sofreu uma transformação notável durante a última década. A forma como viajamos hoje é bastante diferente da forma como o fazíamos há dez anos atrás. Devido ao aumento das Companhias aéreas Low Cost, o Mercado do Transporte Aéreo tem sofrido mudanças constantes e presentemente assiste-se a uma modificação das Companhias Aéreas de Bandeira “Legacy” de forma a continuarem a ser competitivas neste mercado. O objetivo principal deste trabalho é estudar a eficiência de dez Companhias Aéreas, Legacy e Low Cost, nomeadamente: Ryanair, Lufthansa Group, International Airlines Group, Air France-KLM, EasyJet, Norwegian, Air Berlin Group, SAS, TAP Portugal and Finnair, compreendidas num determinado caso de estudo, ao longo de nove anos em diferentes áreas de desempenho, utilizando uma ferramenta multicritério de apoio à decisão (MCDA) que mede a atratividade através da mitologia MACBETH - Measuring Attractiveness by a Category Based Evaluation Technique. Através dos resultados obtidos neste estudo, foi desenvolvido um modelo que mede a eficiência de Companhias Aéreas num determinado período de tempo, utilizando um conjunto de indicadores de performance, aos quais especialistas na área atribuíram os respetivos pesos.Silva, Jorge Miguel dos ReisuBibliorumMiranda, Miguel Beirão2019-12-18T16:59:26Z2017-6-232017-07-242017-07-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10400.6/7961TID:202340163enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-12-15T09:47:37Zoai:ubibliorum.ubi.pt:10400.6/7961Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:48:24.240577Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
title Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
spellingShingle Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
Miranda, Miguel Beirão
Companhias Aéreas
Desempenho
Eficiência
Mcda-Macbeth
Transporte Aéreo
Domínio/Área Científica::Engenharia e Tecnologia::Engenharia Aeronáutica
title_short Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
title_full Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
title_fullStr Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
title_full_unstemmed Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
title_sort Airlines Performance and Efficiency Evaluation using an MCDA Methodology: MACBETH
author Miranda, Miguel Beirão
author_facet Miranda, Miguel Beirão
author_role author
dc.contributor.none.fl_str_mv Silva, Jorge Miguel dos Reis
uBibliorum
dc.contributor.author.fl_str_mv Miranda, Miguel Beirão
dc.subject.por.fl_str_mv Companhias Aéreas
Desempenho
Eficiência
Mcda-Macbeth
Transporte Aéreo
Domínio/Área Científica::Engenharia e Tecnologia::Engenharia Aeronáutica
topic Companhias Aéreas
Desempenho
Eficiência
Mcda-Macbeth
Transporte Aéreo
Domínio/Área Científica::Engenharia e Tecnologia::Engenharia Aeronáutica
description The Air Transport has suffered a remarkable transformation over the past decade. The way we travel today is quite different from how we did ten years ago. Due to the rise of Low-Cost carriers, the market of air transportation has been constantly changing and presently witnessing the transformation of legacy carriers to manage to continue operating. The main purpose of this work is to assess the efficiency for different Key Performance Areas (KPA) on a case study comprised of ten different airline carriers, Legacy and Low Cost, namely: Ryanair, Lufthansa Group, International Airlines Group, Air France-KLM, EasyJet, Norwegian, Air Berlin Group, SAS, TAP Portugal and Finnair, during a nine-year period, using a Multi Criteria Decision Making (MCDA) tool - Measuring Attractiveness by a Category Based Evaluation Technique (MACBETH). With the results obtained in this study, it was developed a model that measures the efficiency of Airline carriers in a defined period of time, using a set of performance indicators, to which are given weights by area specialists.
publishDate 2017
dc.date.none.fl_str_mv 2017-6-23
2017-07-24
2017-07-24T00:00:00Z
2019-12-18T16:59:26Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.6/7961
TID:202340163
url http://hdl.handle.net/10400.6/7961
identifier_str_mv TID:202340163
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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