COVID-19 and people management: the view of human resource managers
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/1822/74393 |
Resumo: | COVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation. |
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COVID-19 and people management: the view of human resource managersCOVID-19Human resource managementOrganizationsChallengesChangesPreparationAdaptationTeleworkingLayoffCiências Médicas::Outras Ciências MédicasSocial SciencesCOVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation.This research was funded by FCT—Fundação para a Ciência e a Tecnologia, I.P (Gender Research 4 COVID-19, project 126).Multidisciplinary Digital Publishing InstituteUniversidade do MinhoGonçalves, Sónia P.Santos, Joana Vieira dosSilva, Isabel Maria Soares daVeloso, AnaBrandão, CatarinaMoura, Rita2021-07-092021-07-09T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/1822/74393engGonçalves SP, Santos JVd, Silva IS, Veloso A, Brandão C, Moura R. COVID-19 and People Management: The View of Human Resource Managers. Administrative Sciences. 2021; 11(3):69. https://doi.org/10.3390/admsci110300692076-338710.3390/admsci11030069https://www.mdpi.com/2076-3387/11/3/69info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-21T12:06:40Zoai:repositorium.sdum.uminho.pt:1822/74393Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T18:57:26.721812Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
COVID-19 and people management: the view of human resource managers |
title |
COVID-19 and people management: the view of human resource managers |
spellingShingle |
COVID-19 and people management: the view of human resource managers Gonçalves, Sónia P. COVID-19 Human resource management Organizations Challenges Changes Preparation Adaptation Teleworking Layoff Ciências Médicas::Outras Ciências Médicas Social Sciences |
title_short |
COVID-19 and people management: the view of human resource managers |
title_full |
COVID-19 and people management: the view of human resource managers |
title_fullStr |
COVID-19 and people management: the view of human resource managers |
title_full_unstemmed |
COVID-19 and people management: the view of human resource managers |
title_sort |
COVID-19 and people management: the view of human resource managers |
author |
Gonçalves, Sónia P. |
author_facet |
Gonçalves, Sónia P. Santos, Joana Vieira dos Silva, Isabel Maria Soares da Veloso, Ana Brandão, Catarina Moura, Rita |
author_role |
author |
author2 |
Santos, Joana Vieira dos Silva, Isabel Maria Soares da Veloso, Ana Brandão, Catarina Moura, Rita |
author2_role |
author author author author author |
dc.contributor.none.fl_str_mv |
Universidade do Minho |
dc.contributor.author.fl_str_mv |
Gonçalves, Sónia P. Santos, Joana Vieira dos Silva, Isabel Maria Soares da Veloso, Ana Brandão, Catarina Moura, Rita |
dc.subject.por.fl_str_mv |
COVID-19 Human resource management Organizations Challenges Changes Preparation Adaptation Teleworking Layoff Ciências Médicas::Outras Ciências Médicas Social Sciences |
topic |
COVID-19 Human resource management Organizations Challenges Changes Preparation Adaptation Teleworking Layoff Ciências Médicas::Outras Ciências Médicas Social Sciences |
description |
COVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-07-09 2021-07-09T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/1822/74393 |
url |
http://hdl.handle.net/1822/74393 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Gonçalves SP, Santos JVd, Silva IS, Veloso A, Brandão C, Moura R. COVID-19 and People Management: The View of Human Resource Managers. Administrative Sciences. 2021; 11(3):69. https://doi.org/10.3390/admsci11030069 2076-3387 10.3390/admsci11030069 https://www.mdpi.com/2076-3387/11/3/69 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Multidisciplinary Digital Publishing Institute |
publisher.none.fl_str_mv |
Multidisciplinary Digital Publishing Institute |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799132363168415744 |