A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints

Detalhes bibliográficos
Autor(a) principal: Scalabrin Bianchi, Isaias
Data de Publicação: 2022
Outros Autores: Vaquina, António, Pereira, Ruben, Sousa, Rui Dinis, Dávila, Guillermo Antonio
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://hdl.handle.net/1822/83960
Resumo: Shadow information technology (SIT) revolves around systems that are hidden but are still managed by the same business entities. It consists of the use of devices, software, systems and applications without the information technology (IT) department’s approval. Employees use IT without the knowledge of the IT department, and it creates a gap in communications, as the IT department loses the knowledge of the reality within the company. However, there are benefits involved. In order to take advantage of these benefits, changes have to be implemented in the way that business activities are handled. The benefits should be a direct result of the changes, of the difference between the ongoing and the suggested way that activities should be undertaken, and the levels of efficiency and effectiveness to which people deliver their daily tasks. The objective of this study was to propose a benefit dependency network (BDN) for SIT, and, through its concepts, to synthetize our findings and specify the connections between SIT practices and their benefits. This research was conducted a systematic literature review (SLR) and used a design science research methodology, adopting semi-structured interviews with fourteen interactions to propose a BDN for SIT. We proposed a model with five dimensions related to a BDN for SIT. By understanding the BDN and the benefits of SIT, it is easier to have a better notion of the implications and the factors involved in order to assist the decision-making process. Whether an organization wants to reach innovation, increase revenue or retain clients, the BDN helps with analysis and selection, and is something that organizations should take seriously, as it is essential to have knowledge about what the benefits are and how they can be reached. To the best of the authors’ knowledge, this research included and replaced several processes in the BDN for SIT, in a topic that is still underexplored.
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spelling A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpointsShadow ITBenefit dependency networkSystematic literature reviewDesign science researchInterviewsScience & TechnologyShadow information technology (SIT) revolves around systems that are hidden but are still managed by the same business entities. It consists of the use of devices, software, systems and applications without the information technology (IT) department’s approval. Employees use IT without the knowledge of the IT department, and it creates a gap in communications, as the IT department loses the knowledge of the reality within the company. However, there are benefits involved. In order to take advantage of these benefits, changes have to be implemented in the way that business activities are handled. The benefits should be a direct result of the changes, of the difference between the ongoing and the suggested way that activities should be undertaken, and the levels of efficiency and effectiveness to which people deliver their daily tasks. The objective of this study was to propose a benefit dependency network (BDN) for SIT, and, through its concepts, to synthetize our findings and specify the connections between SIT practices and their benefits. This research was conducted a systematic literature review (SLR) and used a design science research methodology, adopting semi-structured interviews with fourteen interactions to propose a BDN for SIT. We proposed a model with five dimensions related to a BDN for SIT. By understanding the BDN and the benefits of SIT, it is easier to have a better notion of the implications and the factors involved in order to assist the decision-making process. Whether an organization wants to reach innovation, increase revenue or retain clients, the BDN helps with analysis and selection, and is something that organizations should take seriously, as it is essential to have knowledge about what the benefits are and how they can be reached. To the best of the authors’ knowledge, this research included and replaced several processes in the BDN for SIT, in a topic that is still underexplored.This work has been supported by FCT - Fundação para a Ciência e Tecnologia - within the R&D Units Project Scope: UIDB/00319/2020.Multidisciplinary Digital Publishing Institute (MDPI)Universidade do MinhoScalabrin Bianchi, IsaiasVaquina, AntónioPereira, RubenSousa, Rui DinisDávila, Guillermo Antonio2022-11-242022-11-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/1822/83960engScalabrin Bianchi, I.; Vaquina, A.; Pereira, R.; Dinis Sousa, R.; Dávila, G.A. A Benefit Dependency Network for Shadow Information Technology Adoption, Based on Practitioners’ Viewpoints. Informatics 2022, 9, 95. https://doi.org/10.3390/informatics90400952227-970910.3390/informatics904009595https://www.mdpi.com/2227-9709/9/4/95info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-21T11:59:49Zoai:repositorium.sdum.uminho.pt:1822/83960Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T18:49:38.204528Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
title A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
spellingShingle A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
Scalabrin Bianchi, Isaias
Shadow IT
Benefit dependency network
Systematic literature review
Design science research
Interviews
Science & Technology
title_short A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
title_full A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
title_fullStr A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
title_full_unstemmed A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
title_sort A benefit dependency network for shadow information technology adoption, based on practitioners’ viewpoints
author Scalabrin Bianchi, Isaias
author_facet Scalabrin Bianchi, Isaias
Vaquina, António
Pereira, Ruben
Sousa, Rui Dinis
Dávila, Guillermo Antonio
author_role author
author2 Vaquina, António
Pereira, Ruben
Sousa, Rui Dinis
Dávila, Guillermo Antonio
author2_role author
author
author
author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Scalabrin Bianchi, Isaias
Vaquina, António
Pereira, Ruben
Sousa, Rui Dinis
Dávila, Guillermo Antonio
dc.subject.por.fl_str_mv Shadow IT
Benefit dependency network
Systematic literature review
Design science research
Interviews
Science & Technology
topic Shadow IT
Benefit dependency network
Systematic literature review
Design science research
Interviews
Science & Technology
description Shadow information technology (SIT) revolves around systems that are hidden but are still managed by the same business entities. It consists of the use of devices, software, systems and applications without the information technology (IT) department’s approval. Employees use IT without the knowledge of the IT department, and it creates a gap in communications, as the IT department loses the knowledge of the reality within the company. However, there are benefits involved. In order to take advantage of these benefits, changes have to be implemented in the way that business activities are handled. The benefits should be a direct result of the changes, of the difference between the ongoing and the suggested way that activities should be undertaken, and the levels of efficiency and effectiveness to which people deliver their daily tasks. The objective of this study was to propose a benefit dependency network (BDN) for SIT, and, through its concepts, to synthetize our findings and specify the connections between SIT practices and their benefits. This research was conducted a systematic literature review (SLR) and used a design science research methodology, adopting semi-structured interviews with fourteen interactions to propose a BDN for SIT. We proposed a model with five dimensions related to a BDN for SIT. By understanding the BDN and the benefits of SIT, it is easier to have a better notion of the implications and the factors involved in order to assist the decision-making process. Whether an organization wants to reach innovation, increase revenue or retain clients, the BDN helps with analysis and selection, and is something that organizations should take seriously, as it is essential to have knowledge about what the benefits are and how they can be reached. To the best of the authors’ knowledge, this research included and replaced several processes in the BDN for SIT, in a topic that is still underexplored.
publishDate 2022
dc.date.none.fl_str_mv 2022-11-24
2022-11-24T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://hdl.handle.net/1822/83960
url https://hdl.handle.net/1822/83960
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Scalabrin Bianchi, I.; Vaquina, A.; Pereira, R.; Dinis Sousa, R.; Dávila, G.A. A Benefit Dependency Network for Shadow Information Technology Adoption, Based on Practitioners’ Viewpoints. Informatics 2022, 9, 95. https://doi.org/10.3390/informatics9040095
2227-9709
10.3390/informatics9040095
95
https://www.mdpi.com/2227-9709/9/4/95
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Multidisciplinary Digital Publishing Institute (MDPI)
publisher.none.fl_str_mv Multidisciplinary Digital Publishing Institute (MDPI)
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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