Tourist attractions as a moderating element in explanatory models for loyalty development
Main Author: | |
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Publication Date: | 2024 |
Other Authors: | , |
Format: | Article |
Language: | eng |
Source: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Download full: | https://tmstudies.net/index.php/ectms/article/view/655 |
Summary: | Many studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) – viewed in terms of destination image, quality, value, disconfirmation, and emotions – follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions.The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions. |
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Tourist attractions as a moderating element in explanatory models for loyalty developmentLas atracciones en los destinos turísticos como moderadores en el proceso de lealtad del visitanteDestination typeloyaltysatisfactionemotionscultural destinationsseasideMany studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) – viewed in terms of destination image, quality, value, disconfirmation, and emotions – follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions.The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions.Múltiples estudios han analizado el impacto de la imagen de los destinos en la satisfacción y lealtad de los turistas, incluyendo diversas variables mediadoras tanto afectivas como cognitivas. Este artículo intentará determinar si el modelo de comportamiento futuro del visitante (satisfacción y lealtad), analizado en términos de imagen del destino, calidad, valor, disconfirmación y emociones, sigue un modelo común y universal, o si por el contrario difiere entre destinos que ofrecen diferente tipo de atracciones al visitante.El trabajo contrasta la existencia de un comportamiento dispar de las emociones en relación con lo expuesto en la literatura, al tiempo que se señala que el valor no juega un rol mediador entre la calidad y la satisfacción para los destinos costeros. Como conclusión se extrae que hay un modelo de comportamiento común entre destinos puramente urbanos, mientras que existe otro diferente para destinos culturales urbanos que cuentan con playa entre sus atractivos turísticos.University of Algarve2024-01-10info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://tmstudies.net/index.php/ectms/article/view/655Revista Encontros Científicos - Tourism & Management Studies; v. 10 n. 1 (2014); 112-118Tourism & Management Studies; Vol. 10 N.º 1 (2014); 112-118Tourism & Management Studies; Vol. 10 No. 1 (2014); 112-118Revista Encontros Científicos - Tourism & Management Studies; Vol. 10 Núm. 1 (2014); 112-1182182-8466reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://tmstudies.net/index.php/ectms/article/view/655https://tmstudies.net/index.php/ectms/article/view/655/2438Copyright (c) 2016 Tourism & Management Studiesinfo:eu-repo/semantics/openAccessRey-Moreno, ManuelMedina-Molina, CayetanoRufín-Moreno, Ramón2024-01-17T15:28:52Zoai:ojs.pkp.sfu.ca:article/655Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:56:22.386772Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Tourist attractions as a moderating element in explanatory models for loyalty development Las atracciones en los destinos turísticos como moderadores en el proceso de lealtad del visitante |
title |
Tourist attractions as a moderating element in explanatory models for loyalty development |
spellingShingle |
Tourist attractions as a moderating element in explanatory models for loyalty development Rey-Moreno, Manuel Destination type loyalty satisfaction emotions cultural destinations seaside |
title_short |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_full |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_fullStr |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_full_unstemmed |
Tourist attractions as a moderating element in explanatory models for loyalty development |
title_sort |
Tourist attractions as a moderating element in explanatory models for loyalty development |
author |
Rey-Moreno, Manuel |
author_facet |
Rey-Moreno, Manuel Medina-Molina, Cayetano Rufín-Moreno, Ramón |
author_role |
author |
author2 |
Medina-Molina, Cayetano Rufín-Moreno, Ramón |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Rey-Moreno, Manuel Medina-Molina, Cayetano Rufín-Moreno, Ramón |
dc.subject.por.fl_str_mv |
Destination type loyalty satisfaction emotions cultural destinations seaside |
topic |
Destination type loyalty satisfaction emotions cultural destinations seaside |
description |
Many studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) – viewed in terms of destination image, quality, value, disconfirmation, and emotions – follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions.The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions. |
publishDate |
2024 |
dc.date.none.fl_str_mv |
2024-01-10 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://tmstudies.net/index.php/ectms/article/view/655 |
url |
https://tmstudies.net/index.php/ectms/article/view/655 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://tmstudies.net/index.php/ectms/article/view/655 https://tmstudies.net/index.php/ectms/article/view/655/2438 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2016 Tourism & Management Studies info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2016 Tourism & Management Studies |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
University of Algarve |
publisher.none.fl_str_mv |
University of Algarve |
dc.source.none.fl_str_mv |
Revista Encontros Científicos - Tourism & Management Studies; v. 10 n. 1 (2014); 112-118 Tourism & Management Studies; Vol. 10 N.º 1 (2014); 112-118 Tourism & Management Studies; Vol. 10 No. 1 (2014); 112-118 Revista Encontros Científicos - Tourism & Management Studies; Vol. 10 Núm. 1 (2014); 112-118 2182-8466 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799136448812679168 |