The aged user's perception of Primary Health Care access and quality

• Autor(a) principal: Oliveira, Ana Carolina Diniz
• Data de Publicação: 2022
• Outros Autores: Giacomin, Karla Cristina, Santos, Wagner Jorge dos, Firmo, Josélia Oliveira Araújo
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Revista Brasileira de Medicina de Família e Comunidade (Online)
• Texto Completo: https://www.rbmfc.org.br/rbmfc/article/view/2363
• topic: Primary health care; Family health; Anthropology, Medical.; Atención primaria de salud; Salud de la Familia; Atención primaria de salud, Salud familiar, Antropología médica.; Atenção primária à saúde; Estratégia saúde da família.; Antropologia médica.

Introduction: The aging of the Brazilian population already has repercussions on primary health care. Objective: Assess the perception of the elderly regarding access and quality of the Health Sistem of Bambuí, Minas Gerais. Methods: This research uses a qualitative approach. The model of signs, meanings and actions was used to collect and analyze the data. Interviews were carried out at home, the choice of which was based on criteria to guarantee the heterogeneity of the participants. Results: The analysis was based on the emic perspective. The analysis revealed elements that make up the elderly user's perception about the implantation and consolidation of SUS and the local FHS in the category “PHC challenges in the perception of the elderly user”. It was evident that, in the perception of the elderly, the public service has improved, but difficulties of access and the dissatisfaction of some with the quality of the service still remains. This leads to seek secondary care, urgency and private medicine. Conclusions: The findings point out that in the perception of the elderly, the implementation of the FHS was positive, however, primary health care can still be improved.