Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , , |
Tipo de documento: | preprint |
Idioma: | por |
Título da fonte: | SciELO Preprints |
Texto Completo: | https://preprints.scielo.org/index.php/scielo/preprint/view/3242 |
Resumo: | The article seeks to reflect on the theoretical and practical challenges faced in the methodological path of construction of the Institutional Accreditation process of SUS ombudsmen, as well as in the development of teaching materials and the dynamics of fundamental interactions between the actors involved. It discusses the trajectory of a working partnership between a team of researchers and a department of the Ministry of Health, which aims to theoretically and methodologically support the actions of the sector working on the major themes of participation and social control and, in particular, the ombudsmen, generating evidence for management decision-making. Challenges faced in the path of partnership and the process are presented and discussed from a methodological, reflective and participatory point of view, presenting ideas and concepts that have undergone evolution, and which govern the pedagogical materials prepared for the instrumentalization of the rocess as a theoretical-practical framework. It is concluded that the adoption of a challenging constructivist method represents a healthy effort for self-improvement and for guaranteeing the affirmation of democratic values, effective in the constant search for the qualification of the actions of the ombudsmen, of the research activity itself, of the practice of management and services and public policies. |
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Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmenDesafios no caminho metodológico de construção do processo de Acreditação Institucional de ouvidorias do SUSControle Social FormalDefesa do UsuárioAcreditaçãoAcreditação de Instituições de SaúdeMetodologiaSocial Control, FormalPatient AdvocacyAccreditationHealth Facility AccreditationMethodologyThe article seeks to reflect on the theoretical and practical challenges faced in the methodological path of construction of the Institutional Accreditation process of SUS ombudsmen, as well as in the development of teaching materials and the dynamics of fundamental interactions between the actors involved. It discusses the trajectory of a working partnership between a team of researchers and a department of the Ministry of Health, which aims to theoretically and methodologically support the actions of the sector working on the major themes of participation and social control and, in particular, the ombudsmen, generating evidence for management decision-making. Challenges faced in the path of partnership and the process are presented and discussed from a methodological, reflective and participatory point of view, presenting ideas and concepts that have undergone evolution, and which govern the pedagogical materials prepared for the instrumentalization of the rocess as a theoretical-practical framework. It is concluded that the adoption of a challenging constructivist method represents a healthy effort for self-improvement and for guaranteeing the affirmation of democratic values, effective in the constant search for the qualification of the actions of the ombudsmen, of the research activity itself, of the practice of management and services and public policies.O artigo busca refletir sobre os desafios teórico-práticos enfrentados no caminho metodológico de construção do processo de Acreditação Institucional de ouvidorias do SUS, bem como na elaboração dos materiais pedaógicos e nas dinâmicas de interações fundamentais entre os atores envolvidos. Discorre-se sobre a trajetória de uma parceria de trabalho entre uma equipe de pesquisadores e um departamento do Ministério da Saúde, que visa apoiar teórico-metodologicamente as ações do setor trabalhando os grandes temas da participação e do controle social e, em particular, das ouvidorias, gerando evidências para a tomada de decisões da gestão. São apresentados e problematizados desafios enfrentados no caminho da parceria e do processo de um ponto de vista metodológico, reflexivo e participativo, apresentando-se ideias, noções e conceitos que sofreram evolução, e que presidem os materiais pedagógicos elaborados para instrumentalização do processo de Acreditação Institucional de ouvidorias do SUS enquanto balizamento teórico-prático. Conclui-se que a adoção de um desafiador método de trabalho construtivista e participativo representa um salutar esforço pelo autoaperfeiçoamento e pela garantia da afirmação de valores e princípios democráticos, efetivos na busca constante pela qualificação das ações das ouvidorias, da própria atividade de pesquisa, da prática da gestão e dos serviços e políticas públicas.SciELO PreprintsSciELO PreprintsSciELO Preprints2021-11-19info:eu-repo/semantics/preprintinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://preprints.scielo.org/index.php/scielo/preprint/view/324210.1590/SciELOPreprints.3242porhttps://preprints.scielo.org/index.php/scielo/article/view/3242/5825Copyright (c) 2021 Fernando Manuel Bessa Fernandes, Sandra Aparecida Venâncio de Siqueira, José Inácio Jardim Motta, Murilo da Conceição Cunha Wanzelerhttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessBessa Fernandes, Fernando Manuel Venâncio de Siqueira, Sandra AparecidaJardim Motta, José Inácioda Conceição Cunha Wanzeler, Muriloreponame:SciELO Preprintsinstname:SciELOinstacron:SCI2021-11-19T18:44:53Zoai:ops.preprints.scielo.org:preprint/3242Servidor de preprintshttps://preprints.scielo.org/index.php/scieloONGhttps://preprints.scielo.org/index.php/scielo/oaiscielo.submission@scielo.orgopendoar:2021-11-19T18:44:53SciELO Preprints - SciELOfalse |
dc.title.none.fl_str_mv |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen Desafios no caminho metodológico de construção do processo de Acreditação Institucional de ouvidorias do SUS |
title |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen |
spellingShingle |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen Bessa Fernandes, Fernando Manuel Controle Social Formal Defesa do Usuário Acreditação Acreditação de Instituições de Saúde Metodologia Social Control, Formal Patient Advocacy Accreditation Health Facility Accreditation Methodology |
title_short |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen |
title_full |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen |
title_fullStr |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen |
title_full_unstemmed |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen |
title_sort |
Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudsmen |
author |
Bessa Fernandes, Fernando Manuel |
author_facet |
Bessa Fernandes, Fernando Manuel Venâncio de Siqueira, Sandra Aparecida Jardim Motta, José Inácio da Conceição Cunha Wanzeler, Murilo |
author_role |
author |
author2 |
Venâncio de Siqueira, Sandra Aparecida Jardim Motta, José Inácio da Conceição Cunha Wanzeler, Murilo |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Bessa Fernandes, Fernando Manuel Venâncio de Siqueira, Sandra Aparecida Jardim Motta, José Inácio da Conceição Cunha Wanzeler, Murilo |
dc.subject.por.fl_str_mv |
Controle Social Formal Defesa do Usuário Acreditação Acreditação de Instituições de Saúde Metodologia Social Control, Formal Patient Advocacy Accreditation Health Facility Accreditation Methodology |
topic |
Controle Social Formal Defesa do Usuário Acreditação Acreditação de Instituições de Saúde Metodologia Social Control, Formal Patient Advocacy Accreditation Health Facility Accreditation Methodology |
description |
The article seeks to reflect on the theoretical and practical challenges faced in the methodological path of construction of the Institutional Accreditation process of SUS ombudsmen, as well as in the development of teaching materials and the dynamics of fundamental interactions between the actors involved. It discusses the trajectory of a working partnership between a team of researchers and a department of the Ministry of Health, which aims to theoretically and methodologically support the actions of the sector working on the major themes of participation and social control and, in particular, the ombudsmen, generating evidence for management decision-making. Challenges faced in the path of partnership and the process are presented and discussed from a methodological, reflective and participatory point of view, presenting ideas and concepts that have undergone evolution, and which govern the pedagogical materials prepared for the instrumentalization of the rocess as a theoretical-practical framework. It is concluded that the adoption of a challenging constructivist method represents a healthy effort for self-improvement and for guaranteeing the affirmation of democratic values, effective in the constant search for the qualification of the actions of the ombudsmen, of the research activity itself, of the practice of management and services and public policies. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-11-19 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/preprint info:eu-repo/semantics/publishedVersion |
format |
preprint |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://preprints.scielo.org/index.php/scielo/preprint/view/3242 10.1590/SciELOPreprints.3242 |
url |
https://preprints.scielo.org/index.php/scielo/preprint/view/3242 |
identifier_str_mv |
10.1590/SciELOPreprints.3242 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://preprints.scielo.org/index.php/scielo/article/view/3242/5825 |
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https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
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https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
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application/pdf |
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SciELO Preprints SciELO Preprints SciELO Preprints |
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SciELO Preprints SciELO Preprints SciELO Preprints |
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SciELO Preprints |
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SciELO Preprints |
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SciELO Preprints - SciELO |
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