Management of the process of sharing technological knowledge in na eletric sector company (CEMIG)

• Autor(a) principal: Silveira, Marcela Augusta da Silva Gomes
• Data de Publicação: 2018
• Outros Autores: Ziviani, Fabricio, Ferreira, Marta Araújo Tavares, Paiva, Ricardo Viana Carvalho de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Informação & Informação
• Texto Completo: https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/31221
• topic: Knowledge; Knowledge management; Transfer of knowledge; Sharing of nowledge; Electrical sector; Conocimiento; Gestión del conocimiento; Transferencia del conocimiento; Compartir conocimiento; Sector eléctrico; Conhecimento; Gestão do conhecimento; Transferência do conhecimento; Compartilhamento do conhecimento; Setor elétrico

Introduction: The transfer of tacit knowledge is a competitive advantage factor for organizations. In this context, this study aims to analyze the influence of relevant factors on the transfer of technological knowledge in an organization. Objective: It sought to understand the theories and concepts applied to knowledge, knowledge management and the transfer and sharing of knowledge. Methodology: To achieve this goal, a structured questionnaire was applied, with likert scale of 5 points. This research is a descriptive, quantitative research that has the object of analysis the Energy Company of Minas Gerais- CEMIG. Results: As a result, it has been identified that the company does not have a defined policy or strategy to encourage the transfer of knowledge and still needs to improve the organizational culture that encourages its transmission. Although there are no restrictions on idiosyncratic factors and organizational structure. Conclusions: It is concluded that Time, Language, Confidence, Valued Knowledge, Power, Favorable Environment, Relationship Network, Hierarchy, Media, Recognition and Reward, Training, Knowledge Transmission, Knowledge Storage, Digital Social Networks are direct influencers of Tacit Knowledge Sharing.