Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221
Autor(a) principal: | |
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Data de Publicação: | 2012 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Brasileira em Promoção da Saúde |
Texto Completo: | https://ojs.unifor.br/RBPS/article/view/2019 |
Resumo: | Objective: To analyze the work process of mental health professionals from a Psychosocial Attention Center (CAPS), from the knowledge and the practices applied in the production of care and its interface with user’s demands and the service offering. Methods: A case study with qualitative approach. Twenty-eight subjects joined in and were divided into three groups: I (eleven mental health workers), II (eleven users) e III (six family members). The semistructured interview was used besides systematic observation, in the search for data about the work process of the professionals of the Psychosocial Attention Center, the relationship between team and user, offering and demand, access, technologies of care, knowledge and practices and interdisciplinarity. The investigation was based upon critical content analysis and was oriented by the flowchart analyzer. Results: The service organization and its work process are directed to the immediate supply of the population’s demands, which depicts a care based on prescriptive practices. Thus, the flow of assistance and the service offering complement each other in the need of a procedure and in its exhaustive offering by the service, dissolving interdisciplinary conductions of intervention shared with the user. Conclusion: Mental health care is still surrounded by biomedical hegemony centered in procedures directed to pharmacological prescription. Despite this reality, the work centered on the user and the utilization of soft technologies – communication, link, welcoming – begin to take part of the daily CAPS service offering, although it is only present in specific activities of certain procedures. |
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Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221Interdisciplinaridade no processo de trabalho em centro de atenção psicossocial - doi:10.5020/18061230.2010.p221Saúde MentalServiços de Saúde MentalAtenção à SaúdeObjective: To analyze the work process of mental health professionals from a Psychosocial Attention Center (CAPS), from the knowledge and the practices applied in the production of care and its interface with user’s demands and the service offering. Methods: A case study with qualitative approach. Twenty-eight subjects joined in and were divided into three groups: I (eleven mental health workers), II (eleven users) e III (six family members). The semistructured interview was used besides systematic observation, in the search for data about the work process of the professionals of the Psychosocial Attention Center, the relationship between team and user, offering and demand, access, technologies of care, knowledge and practices and interdisciplinarity. The investigation was based upon critical content analysis and was oriented by the flowchart analyzer. Results: The service organization and its work process are directed to the immediate supply of the population’s demands, which depicts a care based on prescriptive practices. Thus, the flow of assistance and the service offering complement each other in the need of a procedure and in its exhaustive offering by the service, dissolving interdisciplinary conductions of intervention shared with the user. Conclusion: Mental health care is still surrounded by biomedical hegemony centered in procedures directed to pharmacological prescription. Despite this reality, the work centered on the user and the utilization of soft technologies – communication, link, welcoming – begin to take part of the daily CAPS service offering, although it is only present in specific activities of certain procedures.Objetivo: Analisar o processo de trabalho da equipe de profissionais de saúde mental do Centro de Atenção Psicossocial (CAPS) a partir dos saberes e práticas operadas na produção do cuidado em saúde mental e sua interface com as demandas do usuário e a oferta de serviços. Método: Estudo de caso com abordagem qualitativa. Participaram 28 pessoas divididas em três grupos: I (11 trabalhadores de saúde mental), II (11 usuários) e III (6 familiares). Utilizou-se a entrevista semiestruturada e a observação sistemática em busca de dados sobre o processo de trabalho dos profissionais do Centro de Atenção Psicossocial, relacionamento entre equipe e usuário, oferta e demanda, acesso, tecnologias do cuidado, saberes e práticas, e interdisciplinaridade. A investigação pautou-se na análise de conteúdo crítica e orientouse pelo fluxograma analisador. Resultados: A organização do serviço e seu processo de trabalho estão voltados para o suprimento imediato da demanda da população que retrata um cuidado baseado em práticas prescritivas. Desse modo, o fluxo de atendimento e a oferta se complementam na necessidade de um procedimento e na oferta exaustiva deste por parte do serviço, dissolvendo condutas interdisciplinares de intervenção compartilhada com o usuário. Conclusão: O cuidado em saúde mental ainda está permeado pela hegemonia biomédica centrada em procedimentos voltados para a prescrição medicamentosa. A despeito desta realidade, o trabalho centrado no usuário e a utilização das tecnologias leves – comunicação, vínculo, acolhimento – começam a fazer parte da oferta diária de serviços do CAPS, embora somente em atividades específicas de determinados procedimentos.Universidade de Fortaleza2012-01-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersion"Peer-reviewed Article""Avaliado pelos pares""Avaliado pelos pares"application/pdfhttps://ojs.unifor.br/RBPS/article/view/201910.5020/2019Brazilian Journal in Health Promotion; Vol. 23 No. 3 (2010); 221-230Revista Brasileña en Promoción de la Salud; Vol. 23 Núm. 3 (2010); 221-230Revista Brasileira em Promoção da Saúde; v. 23 n. 3 (2010); 221-2301806-1230reponame:Revista Brasileira em Promoção da Saúdeinstname:Universidade de Fortaleza (Unifor)instacron:UFORporhttps://ojs.unifor.br/RBPS/article/view/2019/2315Jorge, Maria Salete BessaSales, Fabergna Dianny de AlmeidaPinto, Antonio Germane AlvesSampaio, José Jackson Coelhoinfo:eu-repo/semantics/openAccess2012-01-18T14:17:09Zoai:ojs.ojs.unifor.br:article/2019Revistahttps://periodicos.unifor.br/RBPS/oai1806-12301806-1222opendoar:2012-01-18T14:17:09Revista Brasileira em Promoção da Saúde - Universidade de Fortaleza (Unifor)false |
dc.title.none.fl_str_mv |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 Interdisciplinaridade no processo de trabalho em centro de atenção psicossocial - doi:10.5020/18061230.2010.p221 |
title |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 |
spellingShingle |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 Jorge, Maria Salete Bessa Saúde Mental Serviços de Saúde Mental Atenção à Saúde |
title_short |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 |
title_full |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 |
title_fullStr |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 |
title_full_unstemmed |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 |
title_sort |
Interdisciplinarity in work process at a Psychosocial Attention Center - doi:10.5020/18061230.2010.p221 |
author |
Jorge, Maria Salete Bessa |
author_facet |
Jorge, Maria Salete Bessa Sales, Fabergna Dianny de Almeida Pinto, Antonio Germane Alves Sampaio, José Jackson Coelho |
author_role |
author |
author2 |
Sales, Fabergna Dianny de Almeida Pinto, Antonio Germane Alves Sampaio, José Jackson Coelho |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Jorge, Maria Salete Bessa Sales, Fabergna Dianny de Almeida Pinto, Antonio Germane Alves Sampaio, José Jackson Coelho |
dc.subject.por.fl_str_mv |
Saúde Mental Serviços de Saúde Mental Atenção à Saúde |
topic |
Saúde Mental Serviços de Saúde Mental Atenção à Saúde |
description |
Objective: To analyze the work process of mental health professionals from a Psychosocial Attention Center (CAPS), from the knowledge and the practices applied in the production of care and its interface with user’s demands and the service offering. Methods: A case study with qualitative approach. Twenty-eight subjects joined in and were divided into three groups: I (eleven mental health workers), II (eleven users) e III (six family members). The semistructured interview was used besides systematic observation, in the search for data about the work process of the professionals of the Psychosocial Attention Center, the relationship between team and user, offering and demand, access, technologies of care, knowledge and practices and interdisciplinarity. The investigation was based upon critical content analysis and was oriented by the flowchart analyzer. Results: The service organization and its work process are directed to the immediate supply of the population’s demands, which depicts a care based on prescriptive practices. Thus, the flow of assistance and the service offering complement each other in the need of a procedure and in its exhaustive offering by the service, dissolving interdisciplinary conductions of intervention shared with the user. Conclusion: Mental health care is still surrounded by biomedical hegemony centered in procedures directed to pharmacological prescription. Despite this reality, the work centered on the user and the utilization of soft technologies – communication, link, welcoming – begin to take part of the daily CAPS service offering, although it is only present in specific activities of certain procedures. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012-01-18 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion "Peer-reviewed Article" "Avaliado pelos pares" "Avaliado pelos pares" |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://ojs.unifor.br/RBPS/article/view/2019 10.5020/2019 |
url |
https://ojs.unifor.br/RBPS/article/view/2019 |
identifier_str_mv |
10.5020/2019 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://ojs.unifor.br/RBPS/article/view/2019/2315 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de Fortaleza |
publisher.none.fl_str_mv |
Universidade de Fortaleza |
dc.source.none.fl_str_mv |
Brazilian Journal in Health Promotion; Vol. 23 No. 3 (2010); 221-230 Revista Brasileña en Promoción de la Salud; Vol. 23 Núm. 3 (2010); 221-230 Revista Brasileira em Promoção da Saúde; v. 23 n. 3 (2010); 221-230 1806-1230 reponame:Revista Brasileira em Promoção da Saúde instname:Universidade de Fortaleza (Unifor) instacron:UFOR |
instname_str |
Universidade de Fortaleza (Unifor) |
instacron_str |
UFOR |
institution |
UFOR |
reponame_str |
Revista Brasileira em Promoção da Saúde |
collection |
Revista Brasileira em Promoção da Saúde |
repository.name.fl_str_mv |
Revista Brasileira em Promoção da Saúde - Universidade de Fortaleza (Unifor) |
repository.mail.fl_str_mv |
|
_version_ |
1798313058835103744 |