O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo

Bibliographic Details
Main Author: Oliveira, Juliana Motta de
Publication Date: 2022
Format: Doctoral thesis
Language: por
Source: Biblioteca Digital de Teses e Dissertações do UFSM
Download full: http://repositorio.ufsm.br/handle/1/29421
Summary: This doctoral dissertation seeks to understand what the summons and the uses of testimony in the emergency reveal concerning the specifics of the coverage of tragedies in television journalism, based on three events: the Kiss nightclub fire, the Samarco Tailings Dam Failure, and the Chapecoense Football Association plane crash. Besides the tragic features and the mediatic repercussions they had in the country and in the world, the cases can also be united by the great power of affectation. Tragedies have very specific production conditions, in which the disruption caused by the event in addition to the urgency of coverage end up pressuring journalistic practices. The general objective of this research is to analyze how journalism triggers witnesses in the first 24 hours of tragedies coverage, relating them to the specifics of television coverage in extreme cases. As a theoretical framework, the contribution of different areas on the concept of witness is approached; witness in journalism from the relationship with evidence of truth and affection (CASADEI, 2014; LAGE, 2016; PERES, 2017); and in telejournalism, parting from the place of experience and recurring patterns (GUTMANN, 2014; GADRET, 2016). At last, the forms of narrative news in the coverage of tragedies are approached (QUÉRÉ, 2005; LOZANO ASCENCIO; AMARAL, 2016) from the discussions on denominations and the characteristics of journalistic work in moments of urgency (OSÓRIO, 2018). Three levels of analysis are developed based on França's (2005) systematization of the individualization of the event: 1) description of the event and coverage; 2) narrativization of the event (identification of the agents, levels of proximity and denominations, functions of the witnesses) and 3) development of a typology of functions of the witness based on the distinctions and regularities among the cases. The corpora is comprehended by the first 24 hours of coverage carried out by TV Globo, in a total of 111 witnesses, 41 in the Kiss nightclub case, 13 in the Samarco case and 56 in the Chapecoense case. The study concludes that the witnesses performed four functions in the narrative (giving credibility to the witness, characterizing the event, the victim, and expressing the emotional impact), divided into 18 subfunctions. It also indicated that the greater the disorganization of routines and the deficiencies in investigation, the greater the role given to the witness. In other words, journalism summons witnesses and allows them to exceed their usual functions only when it needs to deal with limitations, sustain live coverage or attend to the adverse production conditions provided by the specifics of the event.
id UFSM_4f998c73d11a5e39b43db6dc78b66aee
oai_identifier_str oai:repositorio.ufsm.br:1/29421
network_acronym_str UFSM
network_name_str Biblioteca Digital de Teses e Dissertações do UFSM
repository_id_str
spelling 2023-06-14T17:32:00Z2023-06-14T17:32:00Z2022-11-09http://repositorio.ufsm.br/handle/1/29421This doctoral dissertation seeks to understand what the summons and the uses of testimony in the emergency reveal concerning the specifics of the coverage of tragedies in television journalism, based on three events: the Kiss nightclub fire, the Samarco Tailings Dam Failure, and the Chapecoense Football Association plane crash. Besides the tragic features and the mediatic repercussions they had in the country and in the world, the cases can also be united by the great power of affectation. Tragedies have very specific production conditions, in which the disruption caused by the event in addition to the urgency of coverage end up pressuring journalistic practices. The general objective of this research is to analyze how journalism triggers witnesses in the first 24 hours of tragedies coverage, relating them to the specifics of television coverage in extreme cases. As a theoretical framework, the contribution of different areas on the concept of witness is approached; witness in journalism from the relationship with evidence of truth and affection (CASADEI, 2014; LAGE, 2016; PERES, 2017); and in telejournalism, parting from the place of experience and recurring patterns (GUTMANN, 2014; GADRET, 2016). At last, the forms of narrative news in the coverage of tragedies are approached (QUÉRÉ, 2005; LOZANO ASCENCIO; AMARAL, 2016) from the discussions on denominations and the characteristics of journalistic work in moments of urgency (OSÓRIO, 2018). Three levels of analysis are developed based on França's (2005) systematization of the individualization of the event: 1) description of the event and coverage; 2) narrativization of the event (identification of the agents, levels of proximity and denominations, functions of the witnesses) and 3) development of a typology of functions of the witness based on the distinctions and regularities among the cases. The corpora is comprehended by the first 24 hours of coverage carried out by TV Globo, in a total of 111 witnesses, 41 in the Kiss nightclub case, 13 in the Samarco case and 56 in the Chapecoense case. The study concludes that the witnesses performed four functions in the narrative (giving credibility to the witness, characterizing the event, the victim, and expressing the emotional impact), divided into 18 subfunctions. It also indicated that the greater the disorganization of routines and the deficiencies in investigation, the greater the role given to the witness. In other words, journalism summons witnesses and allows them to exceed their usual functions only when it needs to deal with limitations, sustain live coverage or attend to the adverse production conditions provided by the specifics of the event.Nesta tese busca-se compreender o que a convocação e os usos do testemunho na urgência revelam sobre as especificidades da cobertura de tragédias em telejornalismo, a partir de três acontecimentos: o incêndio da boate Kiss, o rompimento da barragem de rejeitos de minério da Samarco e o acidente aéreo com a delegação da Associação Chapecoense de Futebol. Além do caráter trágico e da repercussão midiática que tiveram no país e no mundo, os casos também podem ser unidos pelo grande poder de afetação. As tragédias têm condições de produção muito específicas, em que a desestruturação provocada pelo acontecimento e o caráter de urgência das coberturas tensionam as práticas jornalísticas. O objetivo geral de pesquisa é analisar como o jornalismo aciona os testemunhos nas primeiras 24 horas de cobertura de tragédias, relacionando-as com as especificidades da cobertura televisiva em casos extremos. No referencial teórico, aborda-se a contribuição de diferentes áreas sobre o conceito de testemunho; o testemunho no jornalismo a partir da relação com as provas de verdade e os afetos (CASADEI, 2014; LAGE, 2016; PERES, 2017); e no telejornalismo, a partir do lugar da experiência e dos padrões recorrentes (GUTMANN, 2014; GADRET, 2016). Por fim, aborda-se os modos de narrar nas coberturas de tragédias (QUÉRÉ, 2005; LOZANO ASCENCIO; AMARAL, 2016) a partir das discussões sobre denominações e as características do trabalho jornalístico nos momentos de urgência (OSÓRIO, 2018). Desenvolve-se três níveis de análise a partir da sistematização de França (2005) sobre a individualização do acontecimento: 1) descrição do acontecimento e da cobertura; 2) narrativização do acontecimento (identificação dos agentes, graus de proximidade e denominações, funções dos testemunhos) e 3) desenvolvimento de uma tipologia de funções do testemunho a partir das distinções e regularidades entre os casos. O corpora é constituído pelas primeiras 24 horas das coberturas realizadas pela Rede Globo de Televisão, num total de 111 testemunhos sendo 41 no caso Kiss, 13 no caso Samarco e 56 no caso Chapecoense. A tese conclui que os testemunhos desempenharam quatro funções na narrativa (conferir credibilidade à testemunha, caracterizar o acontecimento, caracterizar a vítima e expressar o impacto emocional), desdobradas em 18 subfunções. Também apontou que quanto maior a desorganização das rotinas e as deficiências de apuração, maior é o protagonismo concedido ao testemunho. Isto é, o jornalismo convoca os testemunhos e permite que eles excedam as funções usuais, apenas quando precisa dar conta de suas limitações, sustentar a cobertura ao vivo ou lidar com as condições de produção adversas propiciadas pelas especificidades do acontecimentoCoordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPESporUniversidade Federal de Santa MariaCentro de Ciências Sociais e HumanasPrograma de Pós-Graduação em ComunicaçãoUFSMBrasilComunicaçãoAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessTestemunhoTragédiaUrgênciaCobertura ao vivoTelejornalismoWitnessTragedyUrgencyLive coverageTelejournalismCNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAOO testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismoThe witness of urgency in news coverage of tragedies: functions authorized by telejournalisminfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisAmaral, Márcia Franzhttp://lattes.cnpq.br/5237110292041340Emerim, CárlidaLage, Leandro RodriguesBruck, Mozahir SalomãoSchwaab, Reges Tonihttp://lattes.cnpq.br/6692430452784987Oliveira, Juliana Motta de6009000000086006006006006006006007e164361-58f9-4f1b-a9b2-55503c0f77371a6ac373-25c8-47ac-bd56-8fa9e78180e000683d0b-9657-4276-82dc-89dead16185eed2ad25f-32e7-4ca5-a4ee-a0f9fa7b56bd509e14cf-493b-46fd-9b8d-2a30e36290ba8cc3667c-9c64-40f9-9599-2c00161e31e4reponame:Biblioteca Digital de Teses e Dissertações do UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALTES_PPGCOMUNICAÇÃO_2022_MOTTA_JULIANA.pdfTES_PPGCOMUNICAÇÃO_2022_MOTTA_JULIANA.pdfTese de doutoradoapplication/pdf85556105http://repositorio.ufsm.br/bitstream/1/29421/1/TES_PPGCOMUNICA%c3%87%c3%83O_2022_MOTTA_JULIANA.pdfeb447957f44d7c14cd62bc2aed88f4c8MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805http://repositorio.ufsm.br/bitstream/1/29421/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81956http://repositorio.ufsm.br/bitstream/1/29421/3/license.txt2f0571ecee68693bd5cd3f17c1e075dfMD531/294212023-06-14 14:32:00.732oai:repositorio.ufsm.br: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 Digital de Teses e Dissertaçõeshttps://repositorio.ufsm.br/ONGhttps://repositorio.ufsm.br/oai/requestatendimento.sib@ufsm.br||tedebc@gmail.comopendoar:2023-06-14T17:32Biblioteca Digital de Teses e Dissertações do UFSM - Universidade Federal de Santa Maria (UFSM)false
dc.title.por.fl_str_mv O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
dc.title.alternative.eng.fl_str_mv The witness of urgency in news coverage of tragedies: functions authorized by telejournalism
title O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
spellingShingle O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
Oliveira, Juliana Motta de
Testemunho
Tragédia
Urgência
Cobertura ao vivo
Telejornalismo
Witness
Tragedy
Urgency
Live coverage
Telejournalism
CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO
title_short O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
title_full O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
title_fullStr O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
title_full_unstemmed O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
title_sort O testemunho de urgência nas coberturas de tragédia: funções autorizadas pelo telejornalismo
author Oliveira, Juliana Motta de
author_facet Oliveira, Juliana Motta de
author_role author
dc.contributor.advisor1.fl_str_mv Amaral, Márcia Franz
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/5237110292041340
dc.contributor.referee1.fl_str_mv Emerim, Cárlida
dc.contributor.referee2.fl_str_mv Lage, Leandro Rodrigues
dc.contributor.referee3.fl_str_mv Bruck, Mozahir Salomão
dc.contributor.referee4.fl_str_mv Schwaab, Reges Toni
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/6692430452784987
dc.contributor.author.fl_str_mv Oliveira, Juliana Motta de
contributor_str_mv Amaral, Márcia Franz
Emerim, Cárlida
Lage, Leandro Rodrigues
Bruck, Mozahir Salomão
Schwaab, Reges Toni
dc.subject.por.fl_str_mv Testemunho
Tragédia
Urgência
Cobertura ao vivo
Telejornalismo
topic Testemunho
Tragédia
Urgência
Cobertura ao vivo
Telejornalismo
Witness
Tragedy
Urgency
Live coverage
Telejournalism
CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO
dc.subject.eng.fl_str_mv Witness
Tragedy
Urgency
Live coverage
Telejournalism
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO
description This doctoral dissertation seeks to understand what the summons and the uses of testimony in the emergency reveal concerning the specifics of the coverage of tragedies in television journalism, based on three events: the Kiss nightclub fire, the Samarco Tailings Dam Failure, and the Chapecoense Football Association plane crash. Besides the tragic features and the mediatic repercussions they had in the country and in the world, the cases can also be united by the great power of affectation. Tragedies have very specific production conditions, in which the disruption caused by the event in addition to the urgency of coverage end up pressuring journalistic practices. The general objective of this research is to analyze how journalism triggers witnesses in the first 24 hours of tragedies coverage, relating them to the specifics of television coverage in extreme cases. As a theoretical framework, the contribution of different areas on the concept of witness is approached; witness in journalism from the relationship with evidence of truth and affection (CASADEI, 2014; LAGE, 2016; PERES, 2017); and in telejournalism, parting from the place of experience and recurring patterns (GUTMANN, 2014; GADRET, 2016). At last, the forms of narrative news in the coverage of tragedies are approached (QUÉRÉ, 2005; LOZANO ASCENCIO; AMARAL, 2016) from the discussions on denominations and the characteristics of journalistic work in moments of urgency (OSÓRIO, 2018). Three levels of analysis are developed based on França's (2005) systematization of the individualization of the event: 1) description of the event and coverage; 2) narrativization of the event (identification of the agents, levels of proximity and denominations, functions of the witnesses) and 3) development of a typology of functions of the witness based on the distinctions and regularities among the cases. The corpora is comprehended by the first 24 hours of coverage carried out by TV Globo, in a total of 111 witnesses, 41 in the Kiss nightclub case, 13 in the Samarco case and 56 in the Chapecoense case. The study concludes that the witnesses performed four functions in the narrative (giving credibility to the witness, characterizing the event, the victim, and expressing the emotional impact), divided into 18 subfunctions. It also indicated that the greater the disorganization of routines and the deficiencies in investigation, the greater the role given to the witness. In other words, journalism summons witnesses and allows them to exceed their usual functions only when it needs to deal with limitations, sustain live coverage or attend to the adverse production conditions provided by the specifics of the event.
publishDate 2022
dc.date.issued.fl_str_mv 2022-11-09
dc.date.accessioned.fl_str_mv 2023-06-14T17:32:00Z
dc.date.available.fl_str_mv 2023-06-14T17:32:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/doctoralThesis
format doctoralThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://repositorio.ufsm.br/handle/1/29421
url http://repositorio.ufsm.br/handle/1/29421
dc.language.iso.fl_str_mv por
language por
dc.relation.cnpq.fl_str_mv 600900000008
dc.relation.confidence.fl_str_mv 600
600
600
600
600
600
600
dc.relation.authority.fl_str_mv 7e164361-58f9-4f1b-a9b2-55503c0f7737
1a6ac373-25c8-47ac-bd56-8fa9e78180e0
00683d0b-9657-4276-82dc-89dead16185e
ed2ad25f-32e7-4ca5-a4ee-a0f9fa7b56bd
509e14cf-493b-46fd-9b8d-2a30e36290ba
8cc3667c-9c64-40f9-9599-2c00161e31e4
dc.rights.driver.fl_str_mv Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Universidade Federal de Santa Maria
Centro de Ciências Sociais e Humanas
dc.publisher.program.fl_str_mv Programa de Pós-Graduação em Comunicação
dc.publisher.initials.fl_str_mv UFSM
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Comunicação
publisher.none.fl_str_mv Universidade Federal de Santa Maria
Centro de Ciências Sociais e Humanas
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações do UFSM
instname:Universidade Federal de Santa Maria (UFSM)
instacron:UFSM
instname_str Universidade Federal de Santa Maria (UFSM)
instacron_str UFSM
institution UFSM
reponame_str Biblioteca Digital de Teses e Dissertações do UFSM
collection Biblioteca Digital de Teses e Dissertações do UFSM
bitstream.url.fl_str_mv http://repositorio.ufsm.br/bitstream/1/29421/1/TES_PPGCOMUNICA%c3%87%c3%83O_2022_MOTTA_JULIANA.pdf
http://repositorio.ufsm.br/bitstream/1/29421/2/license_rdf
http://repositorio.ufsm.br/bitstream/1/29421/3/license.txt
bitstream.checksum.fl_str_mv eb447957f44d7c14cd62bc2aed88f4c8
4460e5956bc1d1639be9ae6146a50347
2f0571ecee68693bd5cd3f17c1e075df
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
repository.name.fl_str_mv Biblioteca Digital de Teses e Dissertações do UFSM - Universidade Federal de Santa Maria (UFSM)
repository.mail.fl_str_mv atendimento.sib@ufsm.br||tedebc@gmail.com
_version_ 1791086282091266048